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Grinwald Ford

Watertown, WI

4.8
659 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 659 reviews

September 15, 2016

Exceptional experience Very pleased with this dealership. The salesman went out of his way for us to locate the exact vehicle we wanted even after I changed my mind on the c More

by Smitty20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Dec 27, 2016 -

Grinwald Ford responded

Thank you for your feedback. We are very lucky to have Bill as part of our team. Enjoy your new Fusion and we appreciate you trusting us with your car buying experience.

September 01, 2016

Great Experience...No high pressure ..Courteous Sales Staff Drove into the lot and Bill Maron welcomed me. No pressure at all, just good old fashioned friendly service. I appreciated that. John Grinwald and More

by Happy Buyer
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thank you for taking the time to leave a review Steve! We are glad to hear you felt comfortable here right from the beginning. That is a huge compliment. We hope you are loving your new vehicle so far and thank you for your business.

August 29, 2016

Always friendly and informative of any issues we need to do. Always informed on the situation at hand.thanks.nothing more to say other than good service good place to shop dealt with grinwald Ford for many years More

by leensueforford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Explained very well the situation at hand and called with the estimate as requested.thanks, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thank you for letting us know how we are doing! We are glad to hear your service needs have been met by our wonderful staff here. Thanks for being a Grinwald Ford customer.

August 29, 2016

Pleasant Buying Experience The salesman was very helpfully to my wife and me. He helped us to determine the vehicle we wanted and then found it for us. Upon delivery of our More

by Ted Algiers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thanks for the positive feedback Ted! We are always striving to make the car buying experience as easy as possible. Thank you for coming in to Grinwald Ford.

August 28, 2016

New car purchase Chad was awesome. We ordered a new Explorer and he answered every question. Offered many options and came up with my perfect vehicle. Couldn't be happ More

by luttech52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Sep 07, 2016 -

Grinwald Ford responded

Thank you for the feedback! We are so happy to hear your experience here was a positive one. Your business is appreciated and Enjoy the vehicle.

August 26, 2016

Professional yet Personal We have purchased two work vans from Grinwald Ford. Bill, our sales person, is easy to communicate with. The experience is professional yet personal More

by RichterHVAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thank you for letting us know how we are doing. It is easy to do our job when we have such wonderful people to deal with. We really appreciate your repeat business and we hope you continue to enjoy your Ford Vans for years to come.

August 25, 2016

F150 sale I am very pleased with the service I received from Salesman Chad and the Finance guy John. Never once did I feel like they were trying to hide any cos More

by jblack0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Sep 07, 2016 -

Grinwald Ford responded

Thank you for taking the time to leave us positive feedback. We are so glad to hear your experience here was a great one. Your business is greatly appreciated !! Enjoy the Truck .

August 24, 2016

Explorer17 I started my search for a new vehicle a few months earlier at a different dealership, however decided to stick with a local business and was not disap More

by karissa.webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Sep 07, 2016 -

Grinwald Ford responded

We appreciate you taking the time to leave us a review!! I am so glad you noticed what a great part of our team Chad is. Thank you for giving Grinwald Ford a chance with your business and we hope you enjoy the vehicle for years to come.

August 23, 2016

Do not get your vehicle serviced at Grinwald Went in to get a recall done and headlight changed. The mechanic broke the wire harness and charged me for it. Also, the recall was not free. Charge More

by Pamela Snodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not know
Sep 07, 2016 -

Grinwald Ford responded

Hi Pamela. So sorry to hear your service appointment did not go as expected. Unfortunately your headlight came in with issues beyond just needing to be changed and there is never a charge on a factory recall. If you would like to give us a call we would be more than happy to go through your bill with you 920-261-1800. Thanks!

August 21, 2016

Great Service Dept. I can always depend on quick and reliable, and honest service from Grinwald Ford. They have always taken care to make sure what ever issue I had with More

by DON-KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thanks for taking time to talk about your experience here at Grinwald Ford. We appreciate you noticing what a great team we have working for us in the service department. Thank you for being a customer of ours!

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