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Grinwald Ford

Watertown, WI

4.7
833 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 833 reviews

August 03, 2026

Excellent service and customer service! The service is always top notch and this dealership. Scheduling is easy and service is fast! More

by ginalarusso23
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
Aug 04, 2026 -

Grinwald Ford responded

Gina, thank you so much for sharing your experience with us! Our Quick Lane team and Service team are so happy to have been able to assist you with your Escape's needs this summer.😎 Your 5 Star rating and such positive words are what keep us doing the best that we can, and we look forward to seeing you next time!

July 31, 2026

Oil change and tire rotation went well. Inspection found a couple issues; one of which I already knew about, and another that was brand new. More

by derrick.mielke.01
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Aug 04, 2026 -

Grinwald Ford responded

Derrick, Thank you for taking the time to leave us a review! We appreciate you continuing to choose us to assist you in keeping your Focus a safe ride for you! We look forward to seeing you the next time you visit. 😊

July 29, 2026

friendly quick and responsive Ralph is always helpful and Laurie is always pleasant wouldn't change a thing More

by Deatoncm
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
Aug 04, 2026 -

Grinwald Ford responded

Chelsea , Thank you for trusting us to help keep your Explorer safe and ready to go whenever you need to! Our Quick Lane team is delighted to know that they exceeded your expectations! Kind words from your review mean the world to us, and we look forward to sharing your compliments with them! ☺️

July 29, 2026

I called for an appointment and got one for the same day. Service was GREAT More

by wildishd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Grinwald Ford responded

Debra, We can't thank you enough for your kind review and your loyalty! We appreciate that you continue to choose us to help maintain your EcoSport, and we look forward to seeing you the next time you stop and visit our team! 😁

July 29, 2026

I had a pleasant experience here. Polite, on time and respectful. Keep up the good work! More

by ajrichwoodeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Grinwald Ford responded

Aaron, we truly appreciate you taking the time to leave us such a thoughtful and positive review! Your words and your loyalty are what drive us to continue to do what we do! ☺️ We look forward to seeing you the next time your Edge needs any maintenance or repair! Thank you!

July 27, 2026

Eager to address concerns My truck checked out ok, though I'll need tires before winter. More

by gehler.ja2
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
Jul 28, 2026 -

Grinwald Ford responded

Jon, Thank you so much for taking the time to send in this wonderful 5-Star review! Our team appreciates your business and we value your feedback. Lauri and all of our team members are glad that we could be of service to you, and help you keep your '18 F150 safe and reliable. 🛻 We look forward to seeing you the next time you stop in!

July 27, 2026

I love that they always get me in fast. Always helps me get the information or items needed at a good price. Overall, my favorite place to get my car done! More

by Amanda G Magsamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralp Schmidt
Jul 28, 2026 -

Grinwald Ford responded

Amanda, Thank you for trusting us again to assist you in the upkeep of your 2024 Bronco, your loyalty is heart warming! We appreciate you taking the time to leave us a review and we look forward to working alongside you for any of your vehicle's needs in the future. 😊

July 24, 2026

great to work with answered all my questions courteous and friendly glad to come back again More

by lischkaterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Grinwald Ford responded

Terry, our team wants to thank you for sitting down and leaving us a great review! 😊 We feel blessed to have been chosen to not only help with the maintenance of your Escapes, but now to assist you in adding a new vehicle to your garage! We hope that you are loving your new gray 2026 Ranger !! We look forward to seeing you the next time you stop in!

July 24, 2026

Kyle was amazing to work with. We will definitely be getting our future vehicles from him! More

by ronmiller6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea was very good and easy to work with!
Jul 24, 2026 -

Grinwald Ford responded

Penny, It warms our hearts to continue to get such wonderful praise from you!❤️ The time that you take to sit down and give us feedback is appreciated, and we look forward to seeing you in the future! We hope that we are your first call to schedule any needed maintenance on that beautiful new Explorer!

July 22, 2026

Grinwald is always a pleasure to work with. Honest, courteous, and kind. No pressure sales and service. Thank you for that! More

by SEADOOKID03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Grinwald Ford responded

Adam, we appreciate you taking the time to leave us such a fantastic review! We are so glad that you continue to allow us to help you with any service needs on your 2019 F150. It warms our hearts to have been able to be a part of your journey with that truck from the very beginning! 🗺️

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