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Grinwald Ford

Watertown, WI

4.8
653 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 653 reviews

March 30, 2025

Dealership is way easier to work with compared to one in oconomowoc. Will always go here. More

by trucking1011
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great customer service and communication , very polite and professional always a great experience working with the team members at Grinwald More

by ronmallacoccio
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

This was the 3rd Grinwald generation we have dealt with. It was a pleasure working with Chelsea to purchase our new truck! We always have been treated like family. No sales pressure, only the honest infor More

by kitehawk53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Grinwald Ford responded

Hi Dale & Nancy! Thank you so much for taking the time to leave a 5 star review! It was very enjoyable working with you and conversating with you both! We appreciate your business, enjoy your new Ford Ranger XLT. 🛻🛻🛻😀

March 24, 2025

I never received notification when my vehicle was completed. I had to call the following day. More

by DEANMKEHL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
no one other than the guy i paid
Mar 26, 2025 -

Grinwald Ford responded

Hi Dean, Thank you for taking the time to share your comments concerning your recent visit in the Quick Lane. As a valued customer, your comments allow us to evaluate and improve our customer service processes.

March 18, 2025

Very good dealership! They treat you like family and they are very thorough and courteous. More

by ss67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Grinwald Ford responded

Good Morning! Thank you for taking the time to leave a 5 star review! Very happy to hear your experience went so well. We appreciate your business! 😀

March 13, 2025

I love having my car serviced at Grinwald. They are friendly, fast, and quick to answer any questions I might have for them. Ralph is very friendly and welcoming to the business. More

by UTAH236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Grinwald Ford responded

Hello~ Thank you for your 5 star recommendation highlighting our Quick Lane team. We appreciate your business! 😀

March 10, 2025

I called with an issue with my car and they fit me into an already full schedule to get my car up and driving again. They even came to my house as it was a quick fix. More

by ashleysanchez19901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Grinwald Ford responded

Hi Ashley! Thank you so much for the recommendation! We are happy to hear that our Service Team could accommodate you so quickly. We appreciate your business! 😀

March 04, 2025

He took the time to show me options. The buying was fast and easy. Thanks More

by amy.heath10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Grinwald Ford responded

Hi Amy~ We are so happy to hear that your vehicle buying experience went smoothly! We wish you safe travels in you new 2024 Ford Escape, and look forward to seeing you again soon! Thanks again! 😀

March 03, 2025

I always get great service at Grinwald. They are always very nice and get my work done on time. More

by SCHERMOM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Grinwald Ford responded

Good Afternoon~ Thank you for taking the time to leave us a 5 star review! Our service team strives to give the best customer service there is to offer. We appreciate your business! 😀

February 27, 2025

Easy to schedule, fast service, friendly people who explain what was found and any needed repairs. More

by HERDE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Grinwald Ford responded

Good Morning! Thank you so much for the 5 star review highlighting our Quick Lane team! We look forward to meeting all your vehicle needs in the future. Appreciate your business! 😀

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