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Grinwald Ford
Watertown, WI
701 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 701 reviews
September 02, 2025
Service dept. does not back up their work. I have same issue again now, which I had fixed 3 years ago. does not back up their work. I have same issue again now, which I had fixed 3 years ago. More
by THALL55
Verified Customer
September 02, 2025
We really like Kyle this is our 2nd vehicle we bought from him. We appreciate his honesty. Very helpful, always makes you feel important. from him. We appreciate his honesty. Very helpful, always makes you feel important. More
by spot2newyork
August 26, 2025
She's just so friendly and flexible and helpful and absolutely wonderful Makes things super easy and pleasant absolutely wonderful Makes things super easy and pleasant More
by ColleenM
August 21, 2025
Great service. My case was handled professionally. I will be back for next oil change. My case was handled professionally. I will be back for next oil change. More
by Pascal
Employees Worked With
August 20, 2025
Had warning symbols come and go. 2011 F150 ät 150,000 miles. Wrench and Advance Trac warnings.Tech noted low battery. Also noticed noise coming from water pump.Pump and battery repla 2011 F150 ät 150,000 miles. Wrench and Advance Trac warnings.Tech noted low battery. Also noticed noise coming from water pump.Pump and battery replaced. Truck drive like new! Engine sound is so quiet. More
by kjdunneisen
Employees Worked With
August 18, 2025
Went in for 7500 mile check up/oil change. Also have a concern with brake vibration when braking hard at hwy speeds (65 mph +). Angelo experienced the issue and set me up for a diagnostic appt Also have a concern with brake vibration when braking hard at hwy speeds (65 mph +). Angelo experienced the issue and set me up for a diagnostic appt with a master mechanic. More
by Ren
August 06, 2025
They always make servicing my car easy peasy! I LOVE the valet service! My friends are jealous that their places don’t offer this. I LOVE the valet service! My friends are jealous that their places don’t offer this. More
by ajms96
Employees Worked With
August 05, 2025
Ralph Schmidt is an outstanding service person and he has been an outstanding addition at Grinwald been an outstanding addition at Grinwald More
by nearypatrickj
Employees Worked With
August 04, 2025
Great dealership and great service. Very friendly and knowledgeable employees. Very easy to schedule. Great experience. Very friendly and knowledgeable employees. Very easy to schedule. Great experience. More
by jason@seljan.com
Employees Worked With
August 04, 2025
Great people, great service! I know I can depend on them to do a thorough job. I know I can depend on them to do a thorough job. More
by bloggans
