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Grinwald Ford

Watertown, WI

4.8
659 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 659 reviews

April 14, 2025

Good service experience. Good communication. Friendly and knowledgeable staff. Clean facility and comfortable place to wait if necessary. More

by edlanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Grinwald Ford responded

Hi Ed! We would like to thank you for your recommendations and great review! Our team is dedicated to providing the best customer service there is to offer. We really appreciate your business! 😀

April 13, 2025

A very down to earth dealership and staff. Been buying and servicing there for over 30 years and will continue in the future. Excellent staff from top to bottom !! More

by RBERLISK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Schmidt
Apr 18, 2025 -

Grinwald Ford responded

Hi Rich! Thank you for taking the time to leave us a 5 star review! Your recommendations mean a lot and we appreciate your business. Enjoy your Ford Mustang Shelby! 😀

April 09, 2025

Good communication, not pushy and did not feel rushed. Answered all my questions. Fun to work with! I highly recommend. More

by sunnyone_67
Recommend Dealer
Yes
Employees Worked With
Dave Delkamp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Grinwald Ford responded

Hello~ On behalf of us at Grinwald Ford, we appreciate you taking the time to leave a review, highlighting our Sales Team! We hope you are enjoying our new 2025 Transit T250. Safe travels, and hope to see you again for all your service needs!

April 09, 2025

Staff friendly and funny. Ralph and gal goes above and beyond to make sure your questions are asked and that you get a great experience. More

by carla.bilgrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grinwald Ford responded

Hi Carla! Thank you for leaving us a 5 star review highlighting our Quick Lane! Our staff of professionals work to provide the best customer service to all our customers. 😀 We appreciate your business and look forward to seeing you soon!

April 08, 2025

First time using Grinwald. Very impressed. Did not try to push unnecessary charges . Will gladly work with them again and recommend them to our friends. More

by NANAOPAX8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Grinwald Ford responded

Hello~ We welcome you as a new customer! Thank you for taking the time to leave us this great review highlighting our Quick Lane Team! We hope to see you again for all your servicing needs! We appreciate your business. 😀

April 03, 2025

Always have a great experience at Grinwald Ford. Ralph Schmidt always does an excellent job with customer service and communication. Always feel confident with his recommendations due to his skills More

by MMLSNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Grinwald Ford responded

Good Morning! On behalf of Grinwald Ford, we would like to thank you for sharing this great review about our Quick Lane Team! We are happy that you appreciate Ralph's hard work, and feel comfortable with his knowledge. We appreciate your business and look forward to serving you again. 😀

March 31, 2025

Very pleasant find, I’m a first time buyer from this dealership, and was pleasantly surprised by the down to earth the team was. John was very straightforward and knowledgeable. I would highly recommend More

by thomasmh22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Grinwald Ford responded

Hi Thomas! Thank you for taking the time to leave a 5 star review! We are happy to hear that you got exactly what you wanted out of your vehicle buying experience! We wish you safe travels in your 2024 Ford Edge! 😀

March 30, 2025

Dealership is way easier to work with compared to one in oconomowoc. Will always go here. More

by trucking1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Grinwald Ford responded

Good Morning~ Thank you for taking the time to leave a review, highlighting our Service Team! The Team works to offer the best customer service there is...Thank you for being our customer, we appreciate your business! 😀

March 29, 2025

Great customer service and communication , very polite and professional always a great experience working with the team members at Grinwald More

by ronmallacoccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Grinwald Ford responded

Hi Ron! Thank you for taking the time to leave a review highlighting our Service Team. The Team works together to be sure they give the best customer service possible. We appreciate your business! 😀

March 24, 2025

This was the 3rd Grinwald generation we have dealt with. It was a pleasure working with Chelsea to purchase our new truck! We always have been treated like family. No sales pressure, only the honest infor More

by kitehawk53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Grinwald Ford responded

Hi Dale & Nancy! Thank you so much for taking the time to leave a 5 star review! It was very enjoyable working with you and conversating with you both! We appreciate your business, enjoy your new Ford Ranger XLT. 🛻🛻🛻😀

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