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Grinwald Ford
Watertown, WI
735 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 735 reviews
January 31, 2026
My experience purchasing a vehicle from Grinwald Ford has been top notch! They are very customer service oriented. been top notch! They are very customer service oriented. More
by HHELMS53094
Verified Customer
January 30, 2026
Nina was very helpful and knew what she was doing . ..Ford is always exceptional at all they do to help us customers....very hometown people to work with....service is great ..Ford is always exceptional at all they do to help us customers....very hometown people to work with....service is great More
by BlueLightning/18
January 26, 2026
Always do a great job. The staff is so friendly and helpful. I always do it ✅️ The staff is so friendly and helpful. I always do it ✅️ More
by DAVIDNOLL262
Employees Worked With
January 23, 2026
Nina was great! Very knowledgeable about her job and very friendly She was also attractive Very knowledgeable about her job and very friendly She was also attractive More
by bbedfordbr
January 22, 2026
When I brought the vehicle in, they diagnosed it and confirmed that the issue was the caliper. At that point, I was told that only the part was covered under the warranty—not the entire repair as I was confirmed that the issue was the caliper. At that point, I was told that only the part was covered under the warranty—not the entire repair as I was originally told—and that I would be responsible for paying the labor costs. More
by Weiherthl
January 19, 2026
Everyone was very nice and help full. The service center did a great job getting my vehicle done. The service center did a great job getting my vehicle done. More
by K_kelchner
Employees Worked With
January 16, 2026
Great customer service. Explained very clearly to what my vehicle need for repairs and the cost. I would definitely take my used vehicle here again. We will even considering Explained very clearly to what my vehicle need for repairs and the cost. I would definitely take my used vehicle here again. We will even considering buying another new vehicle from them again. great job More
by brian@builditrightllc.com
January 09, 2026
I’ve been dealing with this dealership for over 50 years. I consider them to be both honest and fair I consider them to be both honest and fair More
by john.heiden
Employees Worked With
January 02, 2026
Attentive, knowledgeable Ralph is knowledgeable and able to explain things well, easy to understand Ralph is #1 to explain things well, easy to understand Ralph is #1 More
by AM_NAG
December 26, 2025
Having a mechanic to trust as I trust Ralph is crucial to me. Having an older car with issues I was unaware of when I purchased makes that a necessity. me. Having an older car with issues I was unaware of when I purchased makes that a necessity. More
by jackiechristensen
Employees Worked With
