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Grinwald Ford
Watertown, WI
744 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 744 reviews
March 12, 2026
A friendly dealership. I was greeted professionally and my vehicle was handled in a timely matter. I was greeted professionally and my vehicle was handled in a timely matter. More
by rcira
Verified Customer
March 12, 2026
Personal is always courteous and helpful with our concerns and issues. They are always cheerful and friendly. concerns and issues. They are always cheerful and friendly. More
by jay@jayredingtonglass.com
March 08, 2026
Happy with help I received from John and Dave with the purchase of our vehicle purchase of our vehicle More
by vickibraasch
March 02, 2026
my wife and I are always satisfied with the work Ford does on our vehicles....they always explain things to help a person understand in layman words.... does on our vehicles....they always explain things to help a person understand in layman words.... More
by BlueLightning/18
February 23, 2026
Ralph did a great job in providing an estimate of costs for a third set of new tires he arranged for installation. I had a flat tire and I also needed oil/filter maintenance. I have had my Ford Explorer se for a third set of new tires he arranged for installation. I had a flat tire and I also needed oil/filter maintenance. I have had my Ford Explorer service by your dealership since it was purchased at Grinwald in August of 2013. Excellent work by the Tech's !! More
by BILLMARJ
February 10, 2026
Good service, help thoughtful. They are nowledgeable with their critique. They are always thoughtful and kind. They are nowledgeable with their critique. They are always thoughtful and kind. More
by judykresnicka2
Employees Worked With
Other Employees :
Those people not rated are those of whom I have not worked.me I did not work.
February 09, 2026
February 08, 2026
Nina is always extremely pleasant, very professional and problem solving. I appreciate the communication and follow through from the service department. problem solving. I appreciate the communication and follow through from the service department. More
by SSPOERL
February 06, 2026
Ralph was helpful like always: offered the latest rebates and applied my Ford points for a great deal on tires. The guys did the work way under the three hours they planned. I will be coming back. and applied my Ford points for a great deal on tires. The guys did the work way under the three hours they planned. I will be coming back. More
by Jbbraughler
Employees Worked With
January 31, 2026
My experience purchasing a vehicle from Grinwald Ford has been top notch! They are very customer service oriented. been top notch! They are very customer service oriented. More
by HHELMS53094
