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Griffin's Hub Chrysler Jeep Dodge RAM - Service Center
Milwaukee, WI
335 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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335 Reviews of Griffin's Hub Chrysler Jeep Dodge RAM - Service Center
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June 12, 2024
Hello. I had a question why we did this review. I saw all customers suffering in fact and in google reviews and nothing solved. I sent my I bought a 201 I had a question why we did this review. I saw all customers suffering in fact and in google reviews and nothing solved. I sent my I bought a 2018 grand Cherokee from home someone and after one month I found overheating. I asked for diagnosis because the cooling fan stopped running after 2 big mechanics said it’s not the fan it’s something an electric you need to go to dealership they will give you the right diagnosis. I asked them for that . And I explained that I just bought the car and I need to diagnose and if I fond something expensive I will just pay for the diagnostic test and then I’ll sell it as is or trade with a new car. If I find something decent I’ll make fix it with you plus all . Maintenance the car need and I will keep the car for a while. A couple hours later they told me it’s the fan 😀🙄 all mechanics in The neighborhood said it’s not the fan after the test it and it’s something in Electric you need the dealer computer they will give you the right diagnosis so automatically I trust it for them and I fix the fan plus extra work cost me 3000+ plus one day after I found the same issue overheating 🥵. I went to the dealership again. They said we understand your problem and we will take care of that. I said OK please fix it. I don’t wanna spend any extra more money. I told you from beginning . Five day after they said, we use someone from other dealership to help our electrician because he can’t find what the problem and he discover some stuff and you will just be for the parts and we will take care of the labor diagnostic. They keep it more than 2 weeks and asked me for extra 1500$ plus and some bad stories after and because I have no time to deal with the unreasonable employees just . And after I went there and asked for the manager they took me to the same person he has no authority to solve and he just west your time until you feel let me get out of here first and last time. The good point after he made something like 180 or 200$ Discount and I pay like 1300+ something they said it’s fixed now I hope this time it’s fixed because I need to now who’s the expert from outside the dealership who helped them and give them right diagnosis at least deal with him in the future Thanks More
by samir_helal
Verified CustomerEmployees Worked With
Hadel
June 11, 2024
Great service, only dealership I will let service my car. my rep was the best my rep was the best More
by stensa27
June 09, 2024
I bought this car from this dealership and I’ve had all my service done at your dealership over the years, I have a lot of confidence in your company, it may have a little more expensive but I always knew my service done at your dealership over the years, I have a lot of confidence in your company, it may have a little more expensive but I always knew everything would be done right, I never regretted my decision, all your are first rate and very informative with whatever work needs done. The service advisor I dealt with this time was very considerate of me and helped me make my decisions I needed to make his name is “Johnny” Belmares! Thank you for your fine dealership! Keep up the good work!! More
by gagliszinski
Employees Worked With
Dionicio Belmares“Johnny”
June 09, 2024
Said I needed a new car stereo when it was just unplugged. Nice guys but either incompetent or dishonest. unplugged. Nice guys but either incompetent or dishonest. More
by SJH777
June 08, 2024
Our sales rep at Griffin Hub was very knowledgeable and patient with us and demonstrated every unique feature on our new car. Everyone there was very helpful and made sure we understood every step in our c patient with us and demonstrated every unique feature on our new car. Everyone there was very helpful and made sure we understood every step in our car buying experience. We would not hesitate to recommend them to friends and family. More
by BAGSLS
June 08, 2024
Great people, great service. Always friendly and accommodating. I recommend purchasing and servicing your vehicle at Griffins Hub! Always friendly and accommodating. I recommend purchasing and servicing your vehicle at Griffins Hub! More
by bella64
June 08, 2024
Clean and professional, Eric was a gentleman and a great help getting my vehicle serviced help getting my vehicle serviced More
by DANGMANDINGO
Employees Worked With
June 07, 2024
All my questions were answered in a timely and courteous manner. I definitely would go back if needed to. manner. I definitely would go back if needed to. More
by nnquiles
