Back

Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

Milwaukee, WI

4.5
335 Reviews

335 Reviews of Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

Sort by
February 20, 2024

I like going to this dealership it always seemed fair. But I don't think I should have been charged for a diagnostic test. I'm a loyal customer and have bought a few vehicles from there. More

by CMCHRYSTAL
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 08, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Morning, Thank you for your review and for being a customer at Griffin's Hub. We appreciate you being a repeat customer. All diagnostic tests have a charge, as it pays the labor of our technicians who are are responsible for diagnosing any issues. If you have any additional concerns or questions, please do not hesitate to contact our Service Manager Taylor Collins at tcollins@griffindodge.com or at 414-325-3333.

February 16, 2024

Very polite. Informative Knowable of my Warrenty prompt service polite Patient returned calls brought car up to me More

by Grandmachic50
Recommend Dealer
Yes
Employees Worked With
Jeff white side
February 16, 2024

Everyone was very friendly. I was in and out within 25 minutes and they made sure any other concerns were addressed at the time More

by emily.simmons1130
Recommend Dealer
Yes
Employees Worked With
A recall on my jeep
February 16, 2024

Satisfied with the service John was very helpful. That's all for now Keep up the good work More

by MMILIVOJAC46
Recommend Dealer
Yes
Employees Worked With
John
February 14, 2024

I was taking care of immediately. Very knowledgeable of my questions. Right on with estimated time. More

by TEDBORKOWSKI.TB
Recommend Dealer
Yes
February 14, 2024

I didn't take it in my husband did but he told them not to put washer fluid in and they did anyways More

by TMCCAIN1977
Recommend Dealer
Yes
February 14, 2024

Easy to work with. Not high pressure. Jack was very very good to work with. More

by CFELLENZ73
Recommend Dealer
Yes
Employees Worked With
Jack Fischer
February 13, 2024

Over priced to diagnose and put in new battery. I understand diagnostic fee but it was just battery. 609 dollars. Overpriced More

by stahl.jason95
Recommend Dealer
No
Employees Worked With
Don't
Feb 14, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Hello stahl.jason95, Thank you for taking the time to share your feedback. We appreciate your patience as we conducted a detailed review of your service history. Our records indicate that your visit to the service department involved a diagnostic, followed by a repair that included the installation of necessary parts. We provided a quote for the repair, and with your approval, our certified service technician proceeded with the service, covering diagnostics, labor, parts, and tax. We understand your concern about the cost, and we strive to ensure transparency in our pricing. Your insights are valuable to us, and we will carefully assess our processes to see how we can enhance the overall customer experience. If you have any further questions or if there's anything we can do to address your concerns, please feel free to contact us directly at kpoje@griffinautogroup.com. We appreciate your business and the opportunity to serve you.

February 13, 2024

Work completed as scheduled. All staff pleasant and courteous Nice clean facility with complimentary snacks and beverages. Greatly appreciated More

by O3DEUCE
Recommend Dealer
Yes
February 12, 2024

The man who I first was in contact with was very helpful and was just great! More

by DANSMACK2035
Recommend Dealer
Yes
...
30
...