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Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

Milwaukee, WI

4.5
335 Reviews

335 Reviews of Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

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August 24, 2024

Woody and the service team quickly diagnosed our van's problem and got it fixed in time for our vacation. Amazingly good work! More

by slthoenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Kroeker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hadeel
August 13, 2024

Absolutely Is best sales person? I have ever doubt with period. Any issues even if it is with service?He is willing to step in and assist. Highly recommend More

by thanson89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Kroeker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

When I arrived to the dealership I was greeted by name and asked if any additional services needed to be done besides the routine maintenance. They were very polite and escorted me to the waiting area. Th More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

My vehicle was not fix I was told that the replacement parts was been order but with no ETA More

by kmdee2020
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Alois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Afternoon, Thank you for reaching out. Unfortunately, we did not have the part in stock for your repair, but it was ordered. We will reach out with an ETA once we are given one. If you have any additional questions or concerns, please reach out to our Assistant Service Manager, Dennis Mohammed, at dmohammed@griffindodge.com or by phone at 414-325-3333.

June 30, 2024

Service employee turn over rate is very high. That should tell you something. Service writer told me my problem was that I bought a Dodge, in front of my salesman! at a Dodge dealer! Maybe he was More

by SHAWNALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Pavlovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Shackelford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Weide
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Alois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aicher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Steidtman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : What names? I've never had the same person twice due to their hi turnover.
June 29, 2024

They serviced my car with No problems, got me in services my car what needed to get done. They was friendly and helpful More

by Dodgedart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Extremely expensive when all they did was change my my egr tube gasket and it left me which a little wheeze when i accelerate. Almost 600$ for this More

by bredwiin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donny
Jul 05, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Afternoon, Thank you for bringing up your experience to us. The cost of the diagnostic, parts and labor are where they should be for the egr tube gasket repair. If you are concerned about the wheezing that you hear, please schedule a time for us to take a look at it. For this or any other additional questions and concerns, please feel free to reach out to our Assistant Service Manager Dennis Mohammed at dmohammed@griffindodge.com or at 414-325-3333.

June 24, 2024

Hansel is awesome, but rest of the guys that worked on our vehicles have been horrible. Our cars were portered and he/she removed my Club, security bar for the steering wheel. We’ve been to the dealership More

by SMITHDANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kleczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Shackelford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe is amazing!!!
June 24, 2024

i am very happy with the service provided by Griffin's staff. They are always very courteous and freindly! . More

by lteshner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Shackelford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Weide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wojdacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

They are customer focus and they care about service. and want to please customers at there dealership. More

by gsexton1450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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