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Griffin's Hub Chrysler Jeep Dodge Ram
Milwaukee, WI
465 Reviews
Driving down South 27th Street in Milwaukee, our expansive car lot and prominent modern building stand out like a beacon. More than the hundreds of new and used vehicles you'll find for sale here, you'll discover that Griffin's Hub is a family-owned and operated dealership that strives first and foremost to create a welcoming, hassle-free environment for each of our customers.
Since 1998, Griffin's Hub Chrysler Jeep Dodge Ram has been a Milwaukee dealership run by the Griffin family. Serving the local community as well as surrounding areas including Glendale, Waukesha, and Franklin, our team is fully committed to being the go-to dealer for the best-built vehicles on the market today. Whether you're looking for a top-performing modern muscle car like the Dodge Challenge, a family-friendly vehicle like the Chrysler Pacifica, or a hardworking truck like the Ram 150, our new vehicle inventory has what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 465 reviews
July 21, 2020
Very Professional People. Polite The whole experience was great. My husband has trouble getting around. They brought the paperwork to my house and delivered our new vehicle way abov The whole experience was great. My husband has trouble getting around. They brought the paperwork to my house and delivered our new vehicle way above what they have to do. More
by terrie
Employees Worked With
Matt Kleczewski, Finance person
July 17, 2020
New Jeep Grand Cherokee - Highly Recommend Griffin’s Hub We had very specific needs for what we were looking for and no dealership in our local area had the vehicle so we searched Auto Trader and found it at We had very specific needs for what we were looking for and no dealership in our local area had the vehicle so we searched Auto Trader and found it at Griffin’s Hub which was 350 miles away from home. Contacted them via phone about this vehicle and Dino, the Finance Manager, gave us the initial pricing and sent us over to our sales rep Matt to help us with the purchase and Matt was AMAZING! No high pressure sales. We flew in and Matt picked us up from the airport in the Grand Cherokee and the vehicle was ready for a test drive, went over all the paperwork with us, all numbers matched what we discussed on the phone, no hidden fees, answered all our questions, and they went above and beyond to get the vehicle ready for us for our long drive home. While waiting to have the vehicle detailed they gave us a loaner vehicle so we could explore the city. Don’t hesitate to buy a vehicle from Matt and Griffin’s Hub. We are very detailed buyers and Matt exceeded our expectations. Very patient with all our questions and met all our needs. More
by Jaynehr2000
Employees Worked With
Matt Kleczewski, Dino, Ruben Lechuga
June 24, 2020
Very professional staff and very patient. Willing to listen to all questions and concerns, and NO PRESSURE! Kyle is very easy going and great to work with. In all the years buying car, best experience listen to all questions and concerns, and NO PRESSURE! Kyle is very easy going and great to work with. In all the years buying car, best experience by far. More
by tonyt
Employees Worked With
June 23, 2020
Excellent service from the time we contacted the dealership by phone through the time we purchased our car, a Jeep Renegade. Would shop here again and would recommend to our friends. dealership by phone through the time we purchased our car, a Jeep Renegade. Would shop here again and would recommend to our friends. More
by jmcnamara4
Employees Worked With
June 16, 2020
Excellent service. Kyle goes above and beyond expectations for his customers taking the time to find the right vehicle to meet your needs. Highly recommend. expectations for his customers taking the time to find the right vehicle to meet your needs. Highly recommend. More
by Rodmaass710
Employees Worked With
May 13, 2020
I bought a car here a few years ago and a few months into owning it a annoying noise displayed in lower temps that sounded like metal rubbing from the front end. I’ve taken the car back numerous times and ha owning it a annoying noise displayed in lower temps that sounded like metal rubbing from the front end. I’ve taken the car back numerous times and have drove with a mechanic who heard the noise but claims because they can’t hear it while the car is on a hoist nothing can be done so I spent 14,000 and paying on a loan for a car that during the winter and spring is like hearing nails on a chalk board. I won’t be buying another car from them. not to mention my apr is through the roof and was told if I made payments on time I can easily refinance which is not the case. Worst purchase I ever made. More
by Kutner4210
Employees Worked With
April 22, 2020
Great Experience Griffin's Hub Chrysler sold me my new 2020 Chrysler Pacifica yesterday. This new car purchase was the BEST Car Buying experience that I have ever ha Griffin's Hub Chrysler sold me my new 2020 Chrysler Pacifica yesterday. This new car purchase was the BEST Car Buying experience that I have ever had. There was none of the traditional taking my keys and not returning them, keeping us waiting for hours, Salesman double talk or pushing us to more expensive models we had told him we were not interested in. Our salesman Al Koehler was highly efficient, he listened and returned my calls and emails promptly, a true professional. There were no tricks and it was a fast and pleasant deal, the first ever for me. We did our whole transaction by email and phone. The only physical contact we had was when he delivered our new vehicle and paperwork for signatures. This delivery took 20 minutes. We are very pleased with Griffin's and Al Koehler. More
by Romasurus
Employees Worked With
Allan Koehler
January 16, 2020
Called for a battery problem They were very nice and respectful, told me to drop my car and they would check it out. I got there and Mike Olson took care of it and called me whe They were very nice and respectful, told me to drop my car and they would check it out. I got there and Mike Olson took care of it and called me when it was ready, all very quick, I think they were great and Mike is been really helpful. More
by gencarril
Employees Worked With
Mike, Olson
September 24, 2019
Probably their fault After realizing a problem with our trailer lights, I tested the fuses and did continuity checks on the wires only to come up empty. I called Griffin After realizing a problem with our trailer lights, I tested the fuses and did continuity checks on the wires only to come up empty. I called Griffin Chrysler and asked for someone in the service area. I told the person that answered my problem and that I had read the lights might have to be turned on via computer. He said he wasn’t sure with my model of van but looked up the VIN via my telephone number. He said they didn’t do a prep on the van like they were supposed to at time of purchase and that I should bring it in, and he would have his electrical guy spent 5 minutes on it making sure everything was plugged in. He said they do not come from the factory ready to go and it should have been done during the prep process. Since this wasn’t done, that was probably why the lights didn’t work. I was to bring it in at 7 am Monday. I arrived on time and was told to go see Joe for electrical. Joe asked if I had an appointment and I told him my story. He said, ‘I don’t have any appointment for you, and no one will be here until 7:30 and I would like to know who you talked to about this’. Unfortunately, I didn’t remember. So, he yells to the guy behind him ‘I’ve got one here that doesn’t have an appointment, what should I do with him’ like I wasn’t even standing there. All I understood from guy number 2 is something about a diagnostic. Joe walked to the van and plugs something in and starts the process to take the car in. I then asked what was going to happen, to which he replied that we are going to do a diagnostic for $105. I said I didn’t need the diagnostic and that all I needed was for them to check to see if everything was plugged in…like it should have been if the vehicle had been properly prepped when I bought it. I said if you look at the record on my van, nobody did a prep on it. He said he could see that, but it didn’t matter. I asked why not. He said ‘look, nobody here is going to work on your car for free, do you want the diagnostic or not?’ Even though it is probably their fault the lights don’t work, he was acting like I am the bad guy for wanting them to check if they made a mistake. I took my keys and left. I fix my own cars, but if it is missing something it makes it hard to fix. In addition, I was told this could only be done at the dealer. I have called the manager of the service department twice and he has not returned my calls. I would never buy a car from Griffin again. And if you do buy one make sure they have properly prepped and documented everything about your car because once you leave it is all on you. More
by Steve
Employees Worked With
Joe, (not sure about last name), Someone in service who answered the phone
