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Griffin Ford
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,798 reviews
Intelligent, friendly, trusted salesman Friendly, informative salesman with no pressure. He worked hard to provide all the options available so I could make the best decision for my family. Friendly, informative salesman with no pressure. He worked hard to provide all the options available so I could make the best decision for my family. I feel very good about my decision and the help I had in making my choice. I will highly recommend this dealership. More
New car after accident I needed a new car after an accident and came across a nice, used Ford Edge that appeared too good to be true. Steve knew exactly what vehicle I was r I needed a new car after an accident and came across a nice, used Ford Edge that appeared too good to be true. Steve knew exactly what vehicle I was referring to and had me ready to test drive it within minutes. From there, he was able to move me through the process without any gimmicks. Within less than an hour, I was a new owner. In addition, Steve was able to take care of my rental for me, so it was one less thing I needed to worry about after my accident. More
New truck sale All went well. There were a lot of trucks on hand. that we could look at.I wish i could of recieved more for my trade in. All went well. There were a lot of trucks on hand. that we could look at.I wish i could of recieved more for my trade in. More
Simple and timely I decided to wait until tax season to buy but Nick was a big help. He was propt on follow up and always have me the formation I requested. It’s was a I decided to wait until tax season to buy but Nick was a big help. He was propt on follow up and always have me the formation I requested. It’s was a pleasant expierence and I will definitely come tI Nick when I am ready to buy! More
Easy to work with. Griffin Ford had a great selection. Steve Pipito was good to work with, friendly and helped in every way. I was satisfied with the entire process. Griffin Ford had a great selection. Steve Pipito was good to work with, friendly and helped in every way. I was satisfied with the entire process. More
2017 Escape Walked in the door and was greeted by Nick. I had a few escapes I wanted to look at, test drove them and also met with Mike to figure out the payment Walked in the door and was greeted by Nick. I had a few escapes I wanted to look at, test drove them and also met with Mike to figure out the payment and trade in numbers. Both were very nice and easy to work with. Also met briefly with Isabella to initial the contract. They were a little busier when I came back on Friday but it went smoothly and took about an hour from walking in the door to driving off the lot in my new escape. Isabella was very informative and really cares about the customer. Great selection of vehicles, knowledgeable, friendly staff. Definitely recommend stopping in if you need a car. I will be using the service dept for future car maintenance as well. Thanks for making it a great experience. More
Pleasant I purchased a 2014 Ford F-150 From Tony. He was a very good salesman. I had another salesman who greeted me but didn’t take me serious due to my age. I purchased a 2014 Ford F-150 From Tony. He was a very good salesman. I had another salesman who greeted me but didn’t take me serious due to my age. Fortunately Tony stepped up and due to his hard work and ability to get me a good deal I purchased the truck from him. I would recommend tony to anyone who is looking for a used car or truck. More
A pleasure This is the third or fourth car I have bought from this dealership. They are helpful courteous people.everything was explained fully. I would recomm This is the third or fourth car I have bought from this dealership. They are helpful courteous people.everything was explained fully. I would recommend Frank B for a sales person, great guy! The finance person, Isabella was not only knowledgeable but very friendly. Always a pleasure to deal with zgrifgin More
Great truck and very helpful! Got a great truck at a lower price than another local dealership! Straight to the point and showed me what I wanted to see. Will be going back for my Got a great truck at a lower price than another local dealership! Straight to the point and showed me what I wanted to see. Will be going back for my next truck. More
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GO HERE TO BUY YOUR VEHICLE! My husband and I were in need of a newer business truck, and saw a couple of good deals on the website. We came into the dealership and dealt with Mik My husband and I were in need of a newer business truck, and saw a couple of good deals on the website. We came into the dealership and dealt with Mike Kuester, who went above and beyond in locating the vehicles we requested, allowing us to test drive them to a family friend’s maintenance shop to be inspected, and negotiating a fair price on our final choice. Mike was not pushy nor did he make us feel rushed into a purchase. He was professional, personable and honest when it came to answering all of our questions. We appreciated his honesty and patience with us. He was a pleasure to purchase from! After purchasing our vehicle, we went to Samm Thomas in financing to seal the deal. She was the BEST way to end our experience with Griffin Ford! She was equally professional, knowledgeable and concerned with our budget, as well as future care of our truck. She has an excellent sense of humor and never made us feel uneasy or unsure of the options she offered us. She stayed within our budget (down to the penny!) and was an absolute joy to meet, as we have had experiences in the past where the financing departments at other dealers can rattle off numbers quickly and ask for your signature even quicker. We cannot say enough good things about Mike, Samm, or Griffin Ford. Thank you for allowing us to make the choice to buy from you so easy! Highly recommend to anyone looking for the best car shopping experience!! More