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Griffin Chevrolet - Service Center

Milwaukee, WI

4.3
271 Reviews

271 Reviews of Griffin Chevrolet - Service Center

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January 14, 2025

Eddy Perez fixed my car by installing a new battery for almost 800.00! Check engine light is still on! I will go further with this complaint! More

by BYRONY.MAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Griffin Chevrolet responded

Good Afternoon, Thank you for bringing up your concern to us. We understand you came in with a no-start concern. We determined the vehicle needed a new battery before we could proceed, and you approved the battery replacement. After installing the battery, we found multiple codes related to timing issues. You requested a diagnosis of the check engine light and we informed you that the timing chain needed to be replaced. However, you declined the repair. If you have any additional questions or concerns, please do not hesitate to reach out to our Service Manager Matt Pulaski at 414-434-5000 or mpulaski@griffinchevy.com.

January 14, 2025

Supposedly repaired windshield wiper fluid issues but not working; they didn’t even wash car More

by sheri.brawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Price quoted was astronomically over market price. Agent also told me that my brakes were bad and they were just put on last week Wed. Last, I was asked what I was willing to pay. How is that an optio More

by winston.fp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
January 11, 2025

I appreciate the express lanes for oil changes. The multi-point vehicle inspection indicated my 4 1/2 year old battery was failing and I was able to replace it before getting stranded. More

by Alan Stuppan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Asked for oil change and tire rotation but they only did oil change. They never talked to me abt not doing tire rotation. I had to tell them again (after they told me they were all done) that I absolutely More

by COKE4DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic
January 11, 2025

It's good to not to have to pay $1,300 for a break job. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

I bought my car at Griffin and have had all my servicing done there. My issues and questions are taken seriously and dealt with. All staff have demonstrated excellent customer service skills. More

by LVOELZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug and Julish
January 11, 2025

I don’t know if they were short handed but my vehicle was done being serviced and I waited for another 45 minutes for the paperwork to get done More

by Bigron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Wow, what can I say! Eddy & Soto are just the bestest! Great place, Great team! More

by STEVEN.BRANDOFINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Always great! Never any issues, very conscientious, easy to get to. Will be back as always! More

by HTRD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Sorenson
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