Griffin Chevrolet - Service Center

This Dealership was the worst place to buy a car. But after the problem I was having with a 2020 Equinox I purchased, Brad the manager got involved, things got really Good. I also purchased a BMW X5 But after the problem I was having with a 2020 Equinox I purchased, Brad the manager got involved, things got really Good. I also purchased a BMW X5 that been purring like a kitten. Traded the Equinox in an another Champion entered the equation and that’s my main Tim, who also put his foot down for me when it was necessary. Last, but not least my salesman. Gerald. He sold me Three vehicles. Two thumbs up for these Champions. More

Since I pre-set my appointment, I would think that most of the paperwork would have been completed by the time I arrived. Not so. ALL the paperwork had to be done and I always get a sense that this happe of the paperwork would have been completed by the time I arrived. Not so. ALL the paperwork had to be done and I always get a sense that this happening for the VERY FIRST TIME. There doesn't seem to be any continuity or sense that "they've got this", more like: "what, it's a diesel, huh, we'll have to make sure we got the filters for that", kind of thing. More

The location is convenient and the service is always good! Staff is patient and respectful! good! Staff is patient and respectful! More

Deliver what they say they will deliver I've had two occasions in the past month to have auto work done with Griffen. Both times have been positive experiences where my sense was that the st I've had two occasions in the past month to have auto work done with Griffen. Both times have been positive experiences where my sense was that the staff was going out of their way to make things right for me. They were communicative, accurate in description, and delivered my completed vehicle when indicated. More

2015 Impala side mirror sensors Excellent super fast service, everybody was very friendly and helpful answering all my questions and concerns - I give them a A+++++++ - Would highly Excellent super fast service, everybody was very friendly and helpful answering all my questions and concerns - I give them a A+++++++ - Would highly recommend to get your repairs done here. More

Job not Completed did not rotate tires Took my Truck in for oil change and Tire rotation. I am not sure if the oil change was completed but I know the Tire rotation was never completed. Tw Took my Truck in for oil change and Tire rotation. I am not sure if the oil change was completed but I know the Tire rotation was never completed. Two days later the tire that I have advised had a slow leak was almost flat and I had to pump up myself and return to Griffin that morning. The work was completed which cost me additional $35.00 for the work which should have been completed on first visit. Will not return! More

Service I was turned on to Joe Carinni, service adviser, by a buddy of mine that has dealt with him for years as I was having issue with two other dealers. Fi I was turned on to Joe Carinni, service adviser, by a buddy of mine that has dealt with him for years as I was having issue with two other dealers. First new vehicle I ever bought. One was Boucher in Racine whose lube tech did not tighten my oil filter and left lug nuts loose and one actually was flopping around in the hub cap. I went outside in the morning to find half a quart or more of oil on my asphalt driveway which had to be burned of and replaced. The other was Lynch. Do a search, You can read these reviews on most of the usual websites. Unfortunately most lube techs are not paid much, as most people are not besides the upper echelon, CEO"s and company owners, and that there is part of the problem. Anyway Joe and his go to guy took care of what the other dealers could not figure out and what I told them was wrong and wanted to do nothing but argue with me and deny anything was wrong as did GM. I have a mechanical background. I encourage you to search my other reviews. Anybody can do great selling a vehicle but where it really matters is when it comes to service. Most mechanics these days are textbook only and lack common sense diagnostic skills. No computer codes listed so there are no problems it is assumed. More