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Griffin Chevrolet - Service Center

Milwaukee, WI

4.3
156 Reviews

156 Reviews of Griffin Chevrolet - Service Center

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June 30, 2024

I already gave you my last survey, and why do you have to ask me again? More

by EALBRO4B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil Change - Just Employee
Jul 05, 2024 -

Griffin Chevrolet responded

Good Afternoon, Thank you for voicing your frustration to us. We send a review email, as does the manufacturer, to our service customers. We apologize you were frustrated with seeing the couple review requests come into your inbox, but one goes directly to GM, while the other is also important as that is the one people see what kind of work we do. If you have any additional questions or concerns, please let us know. You can email or our Service Manager Tyler Hinz at thinz@griffinchevy.com or 414-751-0674

June 27, 2024

The staff and the employees that greet you when entering the building are always friendly and very helpful More

by ABOVETHECLOUDSMILW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Brad and Isabell have been great to work with. I trust them with the corvette and will continue to use them in the future More

by CLINTONCHAPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Krebs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Sorenson
June 16, 2024

I was impressed by the immediate service I was able to receive without an appointment. More

by ANITA.GROVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony LaPorte
June 16, 2024

Was a pleasure dealing with Isaiah & Ty ,appreciate their help . Thanks so much for taking care of my suv More

by DENNYNJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorraine Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service dept - Isaha & Ty
June 16, 2024

Made an oil change appointment online because time was tight. When I got there was told no appointments. First come first serve. Ended up being there 1.5 hours at the "express" oil change. If there are no More

by Jack
Workmanship
Recommend Dealer
No
Employees Worked With
Oil change service advisor.
Jun 18, 2024 -

Griffin Chevrolet responded

Afternoon Jack, Thank you for bringing up your experience to us. We understand how this was frustrating. We appreciate your business and take these suggestions seriously. Would you be able to provide the name of the Advisor you spoke to? Please reach out to our Service Manager, Tyler Hinz, at thinz@griffinchevy.com, with this information, as well as any other questions or concerns you may have.

June 15, 2024

Quick, great customer service,hospitable and clean professional place and safe everyone said hello and they took me right away More

by MBFROMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 14, 2024

Was taken on time when I got there. Said it would be about 30 to 40 minutes and it was done on time. More

by DLTRAINMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorraine Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
June 13, 2024

This Dealership was the worst place to buy a car. But after the problem I was having with a 2020 Equinox I purchased, Brad the manager got involved, things got really Good. I also purchased a BMW X5 More

by GEORGE.THOMAS3011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Krebs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald and Tim
June 12, 2024

The location is convenient and the service is always good! Staff is patient and respectful! More

by LACAT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
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