Griffin Chevrolet

I went in for an oil change and the time they told me it would take was right on. The service representative explained any issues I had but was not pushy. would take was right on. The service representative explained any issues I had but was not pushy. More

They took longer than expected. I dropped my car off at 7am and they said it wouldn’t be done until 5:30pm when I was told it would be done by 11am-12noon, which forced me to call o I dropped my car off at 7am and they said it wouldn’t be done until 5:30pm when I was told it would be done by 11am-12noon, which forced me to call out to work because I don’t have any other transportation. The price for the service kept changing starting from $2,600, to $3,000, then $900. At the end I paid $799. I was told my engine light and all other concerning lights were off, but when I got in my car the engine light was still on. Nobody could help me because most service help went home at 4pm. So I came back the following morning and after 3 hours more of work, they discovered it was an oil change required that caused the engine light. Finally all the concerning lights were off. Although, overall unprofessional. More

Oil change and tire rotation completely in less than forty-five minutes. Great job! Thanks. forty-five minutes. Great job! Thanks. More

We had a car with a blown engine-completely unrelated to Griffin. We wanted to have a dealer replace it for future warranty purposes. They quoted $7k, we knew it would be expensive. They did the work in abo Griffin. We wanted to have a dealer replace it for future warranty purposes. They quoted $7k, we knew it would be expensive. They did the work in about a week. When we went to pick it up they walked us to another room and told us they misquoted, it would actually be over $10k! We argued and eventually they "went to see the manager and would honor the original quote". Along the way they made a comment about "already not making any commission on this" -wait what? Your service dept desk works on commission??? Sounds like a great way to over spec repairs. Couldn't be done with them fast enough. More

NA I am not going to provide a written response. If this is required from the survey please don’t survey me. If this is required from the survey please don’t survey me. More

I enjoy the customer Service the friendliness and service they provide. Thank you for providing good service. they provide. Thank you for providing good service. More

Services done quickly and friendly Ty . I was upset no coupons were available. The cost was higher than normal I was upset no coupons were available. The cost was higher than normal More

Griffin is a great dealership. Brad Sorenson is an outstanding technician. Others in our Corvette club also use and recommend Griffin. Brad Sorenson is an outstanding technician. Others in our Corvette club also use and recommend Griffin. More

Convenient, clean, friendly, helpful, and knowledgeable dealership. I’d recommend it to anyone. And going there since they open that location. dealership. I’d recommend it to anyone. And going there since they open that location. More

Very professional. There to help the customer. Doesn't put you in a place where you feel like they are playing games. Very satisfied. There to help the customer. Doesn't put you in a place where you feel like they are playing games. Very satisfied. More