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Griffin Chevrolet

Milwaukee, WI

4.4
315 Reviews
Griffin Chevrolet is a family-owned and locally-operated dealership in Milwaukee, Wisconsin, where everything you could possibly need from a car dealer is all in one convenient place. But even though we pride ourselves on our ability and facilities to cater to all your automotive requirements, we're also fiercely proud of the warm, friendly, and welcoming environment you'll find whenever you visit us or call Griffin Chevrolet for any reason. Our mission is simple: to be a modern, full-service auto dealership with the finest products and services at affordable prices where customer satisfaction is always the number one priority. If you've ever felt ignored or taken for granted when trying to buy a new or used vehicle or undervalued as a customer when you need maintenance, repairs, or parts for your existing vehicle, we understand. And that's why we're confident you'll love the difference when you experience what we offer at Griffin Chevrolet. Opened in 2004 and formerly known as Bergstrom Chevrolet, Griffin Chevrolet is now part of the wider Griffin Auto Group, one of Milwaukee's best-known and most trusted auto businesses. And our owner, Jim Griffin, a familiar face and voice on Milwaukee's media and streets, is a much-loved figure among everyone who works for him, and we like to think that feeling filters through to the shop floor when anyone visits for sales, service, or parts.
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11100 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 315 reviews

November 12, 2024

Wonderful staff. Steve was extremely helpful and was not pushy. I had a great experience. More

by MARYREYNOLDS024
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The service member who was helping was initially uninformed about the service warranty but did get the correct information and did a great job. More

by Truegame742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
November 12, 2024

I selected this Chevy dealership because of its location and ease of doing business and making appointments. More

by Tony G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department in general
November 12, 2024

Terrible experience. Bought a car two years ago that the transmission (verified by two mechanics) that went out around 90k miles. Towed it there to fix with the bogus e More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No specific employee as it was a new person every time.
Nov 12, 2024 -

Griffin Chevrolet responded

Good Afternoon Lindsay, Thank you for bringing up our concern about your time at our dealership. We value your experience with us and want to know we hear your concerns. We are sorry to hear your frustrations with our departments and continual talking to new staff. Please reach out to our General Manager Dawn Stallman at 414-434-5000 or at dstallman@griffinchevy.com.

November 11, 2024

Great customer service when I was in there a couple of weeks ago. The dealer and the service department were very professional. Front door clerk was very helpful More

by AMANDABROW70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorraine Miller
November 11, 2024

Great Staff keep up the good work! Service Department. See you soon Thank you. Enjoy More

by mikafhickles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All guy's in service department
November 10, 2024

This is my second lease from the dealership. All the people I had to work with where nice people . They do what they came to make your experience as smooth as possible. More

by MIKE.ANGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

They diagnosed the problem and fixed it for a reasonable charge thanks you so much More

by DARRENT.ROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Ted awesome got me in out 👏🏼 Pro with a Smile 💪🙏 ‼️Just a phone call away More

by SHENNETTE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted an AJ
November 09, 2024

I have had nothing but positive experiences here at Griffin Chevrolet. I was initially in for a check engine light, which was fixed fast and at a much smaller rate than I thought it would. So, I decide More

by ATOUCHOFGRAYTATTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Perez
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