Grieger's Motor Sales Inc
Valparaiso, IN
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Great to deal with. especially Tommy. What a great salesman and person. Made the transition to a new vehicle very painless. especially Tommy. What a great salesman and person. Made the transition to a new vehicle very painless. More
I brought my 2014 Ram in for service on 6/30/23 at 8:30 am for a EVAP issue, I checked in with John Hesterman and he told me it would be a while till they get to it, I had no problem with that. He came ba am for a EVAP issue, I checked in with John Hesterman and he told me it would be a while till they get to it, I had no problem with that. He came back about 10-15 min's later and told me what problem was..REMEMBER the 10-15 min's! It cost me $174.00 just for that, then he comes back out to the lobby and told me it was going to cost ANOTHER $455.00!! I told him I'll do it myself and he said you need a computer to put it in....get real John! They got me for $174.00 for that little bit i was there, never again! I bought the same part at AUTOZONE for $35.30 and did it myself in 10 min's!! I've never had a problem with Grieger's until now. I took pictures of the receipts and the part to prove all this but i guess Grieger's won't let me....wounder why? Good luck ya'll Sincerely Jeff Jordan More
Wonderful staff! John in the service department is attentive! Kind. On the ball. Knowledgeable too! Making it a nice experience . . . Lynette as well. Being very kin John in the service department is attentive! Kind. On the ball. Knowledgeable too! Making it a nice experience . . . Lynette as well. Being very kind. Personable and helpful! Believing that is her name. (?) More
Great customer experience! Drove 5hrs & would definitely buy again!! Phil went over and beyond to help me, had everything ready when I got there!! Drove 5hrs & would definitely buy again!! Phil went over and beyond to help me, had everything ready when I got there!! More
Always get great service from the service department. Always courteous and always treated very well . So far really happy with this dealership and will return . Always courteous and always treated very well . So far really happy with this dealership and will return . More
This place is the best in the nation they really take good care of their people and I would recommend them for the rest of my life I would never go to any one else this is top rated company..They underst good care of their people and I would recommend them for the rest of my life I would never go to any one else this is top rated company..They understand their customers and will listen to you.They are not pushers and will work with ya ,,,,, I have much more great things to say but I don’t have I don’t have all day cause I can keep going on but remember if you need work to be done on your vehicle I would recommend griegers in Valparaiso indiana.Thank you very much team your doing a great job.And also I would recommend buying a vehicle from them to. More
Always comes thru with service dept.Check in and update Always comes thru with service dept. Check in and update on progress A+ Minor issue when paying . She never has a credit card that I can Borrow Always comes thru with service dept. Check in and update on progress A+ Minor issue when paying . She never has a credit card that I can Borrow to pay the bill. Thourly enjoy the clean facility and friendly Employees Charles Kilgore More
Great customer service! Their entire team does amazing job. The work I had done was completed in a timely manner. Hats off to the Greigers staff. job. The work I had done was completed in a timely manner. Hats off to the Greigers staff. More
Emergency repair cared for in timely, friendly manner We had purchased our 2013 Chrysler Town & Country from Grieger's in early 2014 and opted to include the extended warranty. That extra warranty coverag We had purchased our 2013 Chrysler Town & Country from Grieger's in early 2014 and opted to include the extended warranty. That extra warranty coverage helped us out last month when our minivan unexpectedly failed to start after parking in a rest area not 20-miles from home on our way home from vacation. We got a tow home from my auto insurance coverage. Then we were able to get a no out of pocket cost tow under our warranty coverage to the dealership at Grieger's. The alternator and battery both had to be replaced. The alternator was covered by the warranty; the battery was not. But the service manager was able to use the warranty coverage to partially cover the cost of our rental car and covered the labor on the battery replacement. The repairs and service and going the extra mile to initiate the auto rental assistance that we had already booked was icing on the cake! We were very plesed with the quick turn-around time-wise for this emergency repair, even though it was a busy week for the service department. More
Great Customer Service and Experience at Grieger's Was in the market for a Jeep Grand Cherokee and looked at dealerships all around the midwest. Stopped in on a weekend and spoke with Eren Dogruyol abo Was in the market for a Jeep Grand Cherokee and looked at dealerships all around the midwest. Stopped in on a weekend and spoke with Eren Dogruyol about what we were looking for used and our budget. We were shown both used and new vehicles and Eren was knowledgeable regarding the different Grand Cherokee trim lines and standard features. A couple weeks went by and the vehicle we had looked at was still available and we decided to move forward with Griegers. Eren made the process painless and allowed us to do a lot of the reviews of trade in through email and text as we are over an hour from Griegers. We scheduled a day and time to pick up the vehicle and everything was ready to go allowing for a quick and painless trip to the dealership. What I liked best about Griegers was that they didn't call me 5 times a day or spam my inbox asking me when I would come in and what else they needed to do to get my business. They were very responsive when I would ask them a question and very fair with trade value and pricing on their new vehicles. After the sale Eren has taken time to follow up to make sure we are 100% happy with our purchase. If you're looking for great customer service and a knowledgeable sales staff I would recommend stopping into Griegers and asking for Eren. More