Grieco Mazda of Delray Beach

I brought my Miata in for a check engine light diagnosis and dealt with the service department. I had tried to get the problem fixed at a non-dealership garage (as its out of warranty) that normally does my and dealt with the service department. I had tried to get the problem fixed at a non-dealership garage (as its out of warranty) that normally does my oil changes. They fixed what they thought was the problem, but the light came on again in a few weeks. I took it to Delray expecting an expensive fix. They diagnosed the problem and gave me a price (replace an leak check pump). I looked up comparable prices on a forum and found out the price was a third less than the lowest price I found for the same repairand less than I had spent at my trustworthy garage for the first "fix". Thanks Delray, I had been avoiding a trip to dealership as I had a bad experience at another dealership that has since closed. The diagnosis was pretty quick (maybe 45min at the most), then after I OK'd the repair cost, it only took about an hour. More

May 31 I leased an M6 for my grandson.The next day I returned the M6 and asked if I could return it and upgrade to a CX9. Sure, no problem. To this day I do not know what I was charged for the M6 retur returned the M6 and asked if I could return it and upgrade to a CX9. Sure, no problem. To this day I do not know what I was charged for the M6 return,I had paid a $1,000. that was not returned. Then my good deal for the owners used model CX9 cost $42K total.TV ads say "get the best deal in town, guranteed." This was obviously not a good deal. Papers signed, I'm given the CX9 and told read the book. Then a young sales person tries to show bluetooth and navigation uses to me. He was gone in minutes," check the book ".Days later the CX was brought in for Polyseal, a second key and delivery prep. Nothing happened and I paid for the oil change since it had 2500 miles on it. Back again, to program computer, two more visits, then told the doors will not lock automatically when put into drive. (I was mis-informed)Never did receive the free oil change certificates. Also, Nitro Fil ??? I get a flat tire near dealer, brought it in, paid the bill and sent in a claim to Nitro Fil. To this day it's in the mail. To my rescue, Mr. Vince Canjano. While hospitalized and recovering from back surgery he was able to service the CX9 properly. Everyone asked me to give good marks, I did. Now I'm thinking I stupid. Voice mails to Mr.Shaffer have not been returned. Am I a senior citizen who has been taken advantage off? When healthy I will get my answers. More

I bought a used vehicle from them, and even though it's I bought a used vehicle from them, and even though it's 2007, people say "you mean it's not new?" My questions about the sale have bee I bought a used vehicle from them, and even though it's 2007, people say "you mean it's not new?" My questions about the sale have been satisfied (in a day) by Mr. Frank McCarthy, and I am in the process of waiting for a $375 rewards card to arrive in two weeks. Special thanks to Mr. Jim Gilarmo at accounting for his friendly, helpful service. Thank you. More

Garrett and Jim actively listened to my needs and did not condenscend to me because I am a female. They were courteous and friendly and worked to get everything tied up with my new car purchase in the short condenscend to me because I am a female. They were courteous and friendly and worked to get everything tied up with my new car purchase in the shortest time possible. I left Royal Palm Mazda because I was treated so poorly, and lucky for me, Delray Mazda saved the day! More

WE RETURNED TO THIS DEALERSHIP AFTER LEASING (3) VEHICLES FROM THIS LOCATION. THE NEWEST VEHICLE WE LEASED IS THE 2010 CX9 GRAND TOURING MODEL AND WE ARE EXTREMELY SATISFIED WITH THE PERFORMANCE OF AND AMENI FROM THIS LOCATION. THE NEWEST VEHICLE WE LEASED IS THE 2010 CX9 GRAND TOURING MODEL AND WE ARE EXTREMELY SATISFIED WITH THE PERFORMANCE OF AND AMENITIES IN THE VEHICLE. ADDITIONALLY, THE PROCESS OF DECIDING ON THE VEHICLE AND AGREEING ON THE TERMS, WAS HANDLED WITH EXTREME ATTENTION TO CUSTOMER SATISFACTION AND ACCEPTANCE. WE ARE PLEASED TO RECOMMEND BOTH JOHN AND JOEL AS HIGHLY QUALIFIED, THOROUGH, KNOWLEDGEABLE PROFESSIONALS, WHO PAY GREAT ATTENTION TO DETAIL. THANK YOU FOR A POSITIVE EXPERIENCE. More

I must say this is the first time I have ever writen to I must say this is the first time I have ever writen to anyone about a car buying experience, and I feel really great about doing so. First I cal I must say this is the first time I have ever writen to anyone about a car buying experience, and I feel really great about doing so. First I called Delray Mazda and spoke to Joanne who answered by call quickly and then answered all my questions and suggested that I speak with Shelby the General Sales Manager when I came in. He looked very busy but he stopped what he was doing to say hello and sat with me long enough to get to know me and what I expected. After a few moments he returned with a sales consultant named Paco, he too was very pleasant and proffessional. Having listened to me and I quess Shelby, we walked right to the CX-7 I wanted. Paco was quick to point out all the features I wanted and then...45 minutes later I was going home in my new Mazda. So, I have done something new...actually two things. I had a good experience at a car dealer and I wrote about it. Thanks to all the nice folks at Delray Mazda. More

Everyone at the dealership, especially Tyler (our salesman) and Joel (the sales manager) did all they could to ensure that we were getting all we needed in order to make a decision regarding choice o salesman) and Joel (the sales manager) did all they could to ensure that we were getting all we needed in order to make a decision regarding choice of vehicle. They were both very friendly and solicitous. We were offered (and took) very extensive road tests of two vehicles. When it actually came down to the purchase, there were a couple of previously undisclosed charges which then had to be negotiated, but overall I would say it was a favorable experience. More