Grieco Mazda of Delray Beach
Delray Beach, FL
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Terrible sales practices. They will make empty promises just for a sale and will give you the big "F.U." once you sign the papers. Management is uncaring about my concerns. I expressed my gripes with a s just for a sale and will give you the big "F.U." once you sign the papers. Management is uncaring about my concerns. I expressed my gripes with a surveyor that called me, but there was no follow-up...and yes, that was promised also. More
I was in a 3-year lease with these people. I went to one service visit with them and was severely overcharged for routine maintenance. I never went back to them; not even a free carwash! Also, upon my retur service visit with them and was severely overcharged for routine maintenance. I never went back to them; not even a free carwash! Also, upon my return to the dealership at the end of my lease to finance a new car, I was talked down to, ignored, and sat in a chair for THREE HOURS waiting for the answer to my simple question "how much will this car cost me"? The end result was a laughably high price with countless costs and fees tacked onto the bottom line. I think I actually did laugh in the face of the young man delivering the end price to me whereupon I stood up and walked out. I like the Mazda product so I went to a different Mazda dealership. Don't grace these premises with your presence. If you must get a quote, do it online! More
My advice to anyone looking to buy a Mazda, DO NOT go to Delray Mazda. Read the reviews, that’s what I should have done. Very unprofessional especially the finance guy, Randy. He was disrespectful and m Delray Mazda. Read the reviews, that’s what I should have done. Very unprofessional especially the finance guy, Randy. He was disrespectful and made this experience a complete nightmare. It doesn’t have to be this way, I have purchased and leased cars before, never had any problems. Mazda’s are great cars but Delray is not the place to buy one. More
I bought my Mazda CX7 from here and couldn't be happier. The professionalism and service are the best I've experienced at any car dealership in south Florida. The salesmen are friendly and really worked wi The professionalism and service are the best I've experienced at any car dealership in south Florida. The salesmen are friendly and really worked with me to get the price I needed. Anytime I call or have a question they are alway very helpful. I recommended them to several of my friends and family and they have all driven away in a Mazda!! More
I was looking for a new car and was doing some internet shopping when I called Delray Mazda. They were so informative and friendly, they were able to answer any question or concern that I had and made me shopping when I called Delray Mazda. They were so informative and friendly, they were able to answer any question or concern that I had and made me feel like I was truly appreciated as a potential customer. I was very impressed by their knowledge and professionalism. More
Delray Mazda is amazing! I needed a new car and didn't think twice about going anywhere else. Everyone working there made it so easy for me. The girls answering the phone were so polite and informative. T think twice about going anywhere else. Everyone working there made it so easy for me. The girls answering the phone were so polite and informative. Tyler was great too. He helped me get what I wanted without the hastle. Cory , Joel, and Garrett were also very helpful! I would def. Tell everyone I know to go to delray Mazda and especially ask for these guys because they make a stressful experience the easiest thing you could ever do!! More
They're the Best, Everytime i come in they're always so helpful. I receive service right away. They're always happy, never negative, so polite. And i would recommend this dealership to everyone i know a helpful. I receive service right away. They're always happy, never negative, so polite. And i would recommend this dealership to everyone i know and all of my friends, who need a car. I love delray mazda!!!! Jessica More
This dealership is the worst i have ever been to and i have owned over 20 cars in my life. I have a 800 credit score and had $20k as a down payment. After speaking to 2 people then being lied to as to t have owned over 20 cars in my life. I have a 800 credit score and had $20k as a down payment. After speaking to 2 people then being lied to as to the marketing of the company, they decided to put me in with the managers who were like a bunch of xxxxxxx behind a desk. My wife and child were with me and the amount of VULGARITY that came from the desk was ridiculous. All I wanted was a Mazda CX9 fully loaded. They obviously didnt have the car so they decided to try to make me buy another car that me and my wife didnt want. The worst part about it is the fact that I fell for it twice and wasted my time going to Delray from West Palm Beach. I finally bought my car from Miami mazda whom the service wasnt great but at least i was able to get the exact car i was looking for without the Vulgar adjectives that i had to hear at your dealership. Again I would never go back nor would i deal with your people. Maybe you should get stricter hiring policies or The Owners whom are the Grecos should sell to someone who wants to actually do business the right way. More
Price & trade in was agreed on Last day of O financing Price & trade in was agreed on Last day of O financing Finance agent turned all pricing around on sales agreement naturally to their advantage Sai Price & trade in was agreed on Last day of O financing Finance agent turned all pricing around on sales agreement naturally to their advantage Said it was a better deal for me which it wasn't. Never got the 0 financing Now I'm paying 4.9% Wonder if all seniors are taken advantage of at this dealership Had a better deal at Coral Springs dealer thought would give locat dealership business., WHAT A MISTAKE Wrote to manager & VP never replied to me. More
I brought a brand NEW Mazda 3 or atleast i thought a brand new Mazda 3. Tony was friendly talked about whats in the car, etc. 3 hours later we're driving off in a Mazda 3, and right off the lot, there w brand new Mazda 3. Tony was friendly talked about whats in the car, etc. 3 hours later we're driving off in a Mazda 3, and right off the lot, there was an exclaimation mark light that was already on as we drove off back to home. I'm thinking that must be normal, but my parents said no, so we checked the manual and found out that it is a low air tired warning. So we called Tony right away and drove back and fixed it right away so i thought. About 3-4 days passed by, I noticed there were 5-6 dents in the interior rim of my passenger's door. So i called Tony right away and went in (after the weekend on a monday morning) to check it out. Well certainly i did not do this to my own new car, and i never noticed it because who looks at the side of their door instead of their seat? After waiting about a hour, the repair service assistant, Ryan, said it'll have to looked at by their regional rep., which they will call me when the rep will be in... a week passed by and guess what, my low air tire warning light came up again... I'm like wow really? I'm not a crazy maniac driver, never had an accident in my life. So i went back and explain my situation about the light and dents on my door to Debbie then Vince looked at the dents and said Oh thats apparently not my fault and they will fix it right away. Debbie helped me further more, and of course i took it in to the shop 2-3 days later, and they fixed it. They gave me a loaner car for free, which was nice. After 2 days, i get my mazda 3 back. Woohoo its fixed, (OHH the dents were from someone trying to break into the car, which debbie told me) Why wouldn't delray mazda told me that this car was tried to be stolen from!?!?! Is this legal that they sold me a car that had dents from being tried to stolen from?!?! There were dents also on the driver side, backseat of the door, but of course, it was not fixed and i did tell Debbie about it. Of course it was over looked upon the fix. But i didn't care either because the major dents were fixed! Hooray... then tonight 10/31 Halloween night, I found out my driver's side, backseat window button is not functioning. I mean it doesn't have that click noise when an automated window button is suppose to do. If you push the button down then it'll just get stuck on the button. Well Guess who I'm calling this morning (it's 12:17am) as i'm writing this. God, i wish i never brought a Mazda from Delray Mazda. This is probaly have to be one of the worst first time buying a new car feeling ever. More