Grieco Mazda of Delray Beach

Completely satisfied with my purchase!! Took a little over 4 hours at the dealership but it was well worth it!! John took his time and made sure we were comfortable, offered us drinks multiple times and over 4 hours at the dealership but it was well worth it!! John took his time and made sure we were comfortable, offered us drinks multiple times and made us feel very welcomed. We were even called in the next day to resign because they kept working and found a better rate and more service as well! I will be back when I am ready to trade in!! More

Just attempted to purchase a vehicle advertised for $19k. Trying to confirm the misleading price they have advertised online they would not confirm the fine print. First they said the price advertised is aft Trying to confirm the misleading price they have advertised online they would not confirm the fine print. First they said the price advertised is after $2000 down or $2000 in trade equity. Then they required me to finance at rates 3 tikes higher than I could get on my own or lose $1000 incentive. It's a used car so there are no factory incentives. When I tried to get a full price they refused unless I would call in and speak with a manager. The most shady car dealer I have dealt with and I personally buy a car every 18 months and help friends and family buy cars on a monthly basis. Mostly to help then avoid practices like this. Kept a copy if the transcript and forwarded it to the better business bureau and Mazda corporate.... DON'T BUY HERE!!!! More

Went to purchase used motorcycle - the price was higher then retail - they would not negotiate price at all and also added a $750.00 dealer charge on the purchase price - worst experiance I ever had - I ra then retail - they would not negotiate price at all and also added a $750.00 dealer charge on the purchase price - worst experiance I ever had - I ran out of there and ended up buying a new motorcycle from Harley Davidson for the same price they were asking for a "five year old motorcycle!" They attitude was "there way or the highway" RUN FOR YOU LIFE!!!!!!!!! More

We were from out of town and had our car towed there after it broke down only to get HORRIBLE customer service. After numerous calls to their service department to get zero information and empty promis after it broke down only to get HORRIBLE customer service. After numerous calls to their service department to get zero information and empty promises to call us back, we paid out of pocket to get it towed elsewhere. DO NOT GO HERE! More

John was a great all around salesman. He got me a great deal and service was top notch! I'd recommend Mazda Delray to anyone! deal and service was top notch! I'd recommend Mazda Delray to anyone! More

i was interesting in trading my car after doing exstensive research i came accross this beautiful acura low miles mintcondition when i went to the dealer i was greated very professionally by dave h exstensive research i came accross this beautiful acura low miles mintcondition when i went to the dealer i was greated very professionally by dave he had a great attitude throughout the whole process whoever everything was fine until i dealt with the sales manager who could use some anger management,he was very hostile when trying to negotiate telling me the dealer pays this were not gonna make anymoney he giving the car away he cant go lower etc it was so ridiculous not very professional for a person in that position he was temperamental which really was distasteful and if it werent for the sales guy difussing the situation i would have walked away finally we can to an agreement after he came back with a more even tone voice i bought from bmw and must say the experience was delightful i like the car i bought but besides david being really good with very good attitude i would have left when doing business u need to look at the bigger picture repeat happy customers and volume comes with references which ive sent braman bmw several here im not so sure i would lead someone to deal with a manager like that he is a combative character who needs to learn self control.anyways i do like my car and it looks and runs great. More

Was not told that certified preowned car had only one key, was told they would locate the key but never did. Anytime you call them, they take your number but never call back. Once you sign the papers, yo key, was told they would locate the key but never did. Anytime you call them, they take your number but never call back. Once you sign the papers, you are on your own. Go to Royal Palm Mazda for a much better experience! More

The buying experience was ok but the service department is horrendous. We have brought our vehicle in twice now so that they could replace the parts that they said were in, only to find out that the parts is horrendous. We have brought our vehicle in twice now so that they could replace the parts that they said were in, only to find out that the parts are not in and they are using used parts as the replacement parts. We called Mazda corporate HQ and they said that they never heard of a dealership using used parts, but that is what they told us they are waiting for to replace our parts. Beware. More

When the contact salesman I first met gave me a price on a new Miata, I was fairly content- but in a spare moment, when I used the dealer's computer to check their advertisement, I saw a better price. I wa a new Miata, I was fairly content- but in a spare moment, when I used the dealer's computer to check their advertisement, I saw a better price. I was introduced to the manager, Mr. Greco, who said that the internet price was not applicable because if I went to the next page (which I had not been aware of) it said that previous owners of Mazda products would get that price. I felt that the construction of the internet ad was misleading. He then turned to one of his colleagues and told him that I "...was breaking his chops" over price. I found his behavior extremely unprofessional and insulting- but then he offered to sit down with me in a cubicle and review the pricing; he then came up with an acceptable price, only to then excuse himself- and when he returned, he said that he would not honor the price he had just quoted me. I told him that I had traveled sixty miles to buy the car, had the license plate for it with me and was ready to pay cash, but he would not agree. I felt that this young man was too young and inexperienced to deal with people successfully. My overall complaint is not about the other employees I met at Delray Mazda. I was sorry that I could not have completed the transaction with the salesman I first met there: a much older man who is a top salesman and with good reason. More

They changed the price at time of purchase. I went in to purchase a car that was advertised at one price, I test drove it at that price, agreed to buy it at that price, but when I went to buy the car, the p purchase a car that was advertised at one price, I test drove it at that price, agreed to buy it at that price, but when I went to buy the car, the price had changed. The used car sales manager claimed their original advertised price was a mis-print. Instead of working with me, he hurried and changed the ad on the internet to erase the original advertised price before I could use it to take to his manager. The sales person, Shelby, was polite, cooperative, and appolgized. But no one else did. More