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Grieco Ford of Fort Lauderdale - Service Center

Fort Lauderdale, FL

2.7
183 Reviews

183 Reviews of Grieco Ford of Fort Lauderdale - Service Center

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October 23, 2019

Recall Alex from service and parts was absolutely great.He walked me thru the recall my truck had and told me what they would be fixing.Ive been to several f More

by L.GUTIERREZ1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 24, 2019 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear,! We are so pleased that Alex and our team were able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

October 23, 2019

Charlene is Excellent! I've never had such a caring and attentive service manager as Charlene. She knows her stuff and stays on top of things so I get my car back ASAP. More

by rs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Oct 24, 2019 -

Grieco Ford of Fort Lauderdale responded

We are pleased to hear of your great experience with Charlene! Thanks for taking the time to share it with us.

October 23, 2019

Amazing service by David I would like to say Thank you to David for always providing over all amazing service as well as fast services to our vehicles. We really appreciate More

by nick.guralski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 24, 2019 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

October 23, 2019

Fantastic Made very easy for me was impressed I was impressed with all aspects. I would not hesitate to recommend Ford or Geico. All great experience More

by kadivar5k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

October 22, 2019

Went in for battery check Was told I needed a new battery but having purchased battery only a few months prior I kept the original and ford urgently stated I need to get one of More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Tormo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Grieco Ford of Fort Lauderdale responded

We do appreciate the feedback and take our customer satisfaction very seriously, Bobby. We hope that offering to reinspect your vehicle at no charge allowed us to demonstrate that. Upon re-inspection, should we find that we did make a mistake, we would be glad to refund you. Should you wish to discuss, please do not hesitate to reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com.

October 21, 2019

Tire repair and oil change They were fast and good. The only problem was they gave all tires a green mark but in writing they said tires would need to be changed soon. Confusing More

by KRAM4791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene
Oct 22, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We are glad to hear that our team provided efficient service work for you. Should you need anything further, please feel free to reach out.

October 21, 2019

Amazing Service I replaced a lost key fob to my 2016 F 150. My service advisor called me the next day to let me know he had located the part and to come by to have th More

by IAMTARPON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brownell
Oct 22, 2019 -

Grieco Ford of Fort Lauderdale responded

We are thrilled to hear it! Thanks for taking the time to share your experience and let us know of the positive experience our service team provided you. We hope to do business with you again.

October 21, 2019

Excelent El servicio fue excelente ,al llegar me atendieron inmediatamente ,muy buen trato ,a la hora mi carro estaba listo gracias por su labor tan eficiente More

by ICARMENATY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Grieco Ford of Fort Lauderdale responded

Estamos contentos de escucharlo! Gracias por compartir.

October 21, 2019

Recall repair & New Key Staff were super friendly and helpful! They were able to get everything done in a timely manner and went the extra mile to help me get a new key made. More

by kt_wd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexander Rouco
Oct 22, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

October 21, 2019

excellent service. We do service at this place , deal with service advisor Charlene Pappas, she is perfect , very listening and helpful person , she does excellent job, More

by OLGA.KUZMIN55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Oct 22, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for sharing your quality experience with Charlene. We appreciate your business and hope to see you again soon!

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