Grieco Ford of Fort Lauderdale - Service Center

Great rep but always problems at the shop Hi. I took our Ford Explorer to change oil on 10-28. I had an appointment at 8.00am 1. When I came in and was getting ready to give car for servi Hi. I took our Ford Explorer to change oil on 10-28. I had an appointment at 8.00am 1. When I came in and was getting ready to give car for service I was told that my car is under different name in the system !!!??? I asked why is that and nobody was able to answer me. We bought that car in that same location and something like that happened. I had to go home and bring my paperwork so they can verify that it is MY car. 2. After oil change was complete (took an 1 hr) I was told that tire rotation can not be done because mechanic couldn't find the lock from anti-theft lock system that I have installed on my tires. But that location are the only one that I ever went to and they were last ones to use it. So when I asked who did it last time and where they would put it or if they would have some master key for it - the answer was - No! we don't know where is it. Order new one. Which I of course did after all - I still need to be able to take my tires off. (Cost me another $15). Bottom line: I lost time, money and patience with that location! More

JEFF JONES IS AN OUTSTANDING SERVICE ADVISER, THE BEST ! SINCE 2009, JEFF JONES IS THE BEST SERVICE ADVISER I HAVE EVER HAD AT FORD. HE IS FRIENDLY AND VERY EFFICIENT, A PLEASURE TO WORK WITH. SINCE 2009, JEFF JONES IS THE BEST SERVICE ADVISER I HAVE EVER HAD AT FORD. HE IS FRIENDLY AND VERY EFFICIENT, A PLEASURE TO WORK WITH. More

Oil change and once over Always very friendly and hospitable. I love the coffee machine and the snacks. Also the free water. It’s a beautiful waiting room. Dave was very nic Always very friendly and hospitable. I love the coffee machine and the snacks. Also the free water. It’s a beautiful waiting room. Dave was very nice and I am glad he is my service manager More

perfect service Excellent service, usually we do service for our Ford F450 and our service adviser is Charlene Pappas, she does perfect job, very professional stuff, Excellent service, usually we do service for our Ford F450 and our service adviser is Charlene Pappas, she does perfect job, very professional stuff, fast service. More

Truck Troubles From my 1st phone call to Greico to picking up my truck 3 days later Greico Ford was nothing but empathetic, helpful and knowledgable, with friendly a From my 1st phone call to Greico to picking up my truck 3 days later Greico Ford was nothing but empathetic, helpful and knowledgable, with friendly and polite service thruout. Alex my service advisor did a great job and keeping me informed and getting me a loaner vehicle. Total comfort! More

Fast efficient service. I was taken care of as soon as I drove up. My rep was David, he took the time to explain everything that had to be done. I was taken care of as soon as I drove up. My rep was David, he took the time to explain everything that had to be done. More

Oil change and battery replacement Alex was absolutely amazing! All I had to was drop my car off. He had everything completed for me before I even got there. My car is great, and I defi Alex was absolutely amazing! All I had to was drop my car off. He had everything completed for me before I even got there. My car is great, and I definitely would recommend him and the Ford team! Thank you so much! More

Great customer service Jeff, Charlene and Fabian are a huge asset to the dealership service department and Ford. They always do a great job at getting the work done and on t Jeff, Charlene and Fabian are a huge asset to the dealership service department and Ford. They always do a great job at getting the work done and on time as expected. More

Good and Efficient Always have a good experience with the service managers and the service techs. The service center is worth the wait and cost. Keep up the good work. Always have a good experience with the service managers and the service techs. The service center is worth the wait and cost. Keep up the good work. More

good and fast Everything good except the service techs always leave grease on door panels and seat- all theee times ive been there I’ve complained about this Everything good except the service techs always leave grease on door panels and seat- all theee times ive been there I’ve complained about this More