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Grieco Ford of Fort Lauderdale - Service Center

Fort Lauderdale, FL

2.7
183 Reviews

183 Reviews of Grieco Ford of Fort Lauderdale - Service Center

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November 15, 2019

Professional Richard was so kind to me and I really thank him for that. He was professional and since they are under construction, he gave me a voucher to have my More

by NHAWRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
richard in service
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

November 14, 2019

Alex is GREAT! Alex is great! He was very efficient and made sure everything was done in a timely manor. He made sure that my warranty items were covered and assiste More

by DUSTIN32778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ruoco
Nov 15, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to share your excellent experience with Alex! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

November 13, 2019

Service First experience with Grieco. Dirty, employees Don’t seem to know what’s going on. Was called a week after service stating I would have to come back a More

by NEWTONN
Recommend Dealer
No
Employees Worked With
Gabriel
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com.

November 13, 2019

Tire Replacement Charlene Papas is an amazing service advisor, who always makes sure the work needed is done and any available discounts are applied. She deserves a R More

by cbabbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHARLENE PAPAS
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for sharing your quality experience with Charlene. We appreciate your business and hope to see you again soon!

November 13, 2019

Always a pleasure working with Charlene Other than not having enough Diesel mechanics to get repairs done in a timely matter. I an Happy with repairs. More

by KEN33308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Papas
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership, Ken. If there is anything further we can do to assist you, please let us know!

November 13, 2019

Friendly Everyone was super friendly what a nice change! I just moved to the area and haven’t run across very many friendly people but they went above and beyo More

by CHERYLWT728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for the kind review, Cheryl! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

November 13, 2019

Great Service Had to get my windshield washer sprayer fixed. Saw Charlene Pappas and got it taken care of in short order at a great price! Another good service expe More

by VCANNATELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

November 12, 2019

Today with Ford. I called up the Ford service department operator gave me Jeff Jones, I set up an appointment with mr. Jeff Jones he asked me questions about my car, w More

by HARMONMARBLERESTORATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Nov 13, 2019 -

Grieco Ford of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

November 11, 2019

Quick, easy, effective. Had a great experience last Saturday. Easy to get an appointment; service took the amount of time I expected. Can’t wait until renovations are complet More

by MATTHEWKAMINSKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

November 11, 2019

Good service and friendly attentive staff Good attentive service. Hopefully problem will be solved...i like there priffesonalism and service ,good communucation iver the ohone and told me to c More

by Dkyoggi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davud Baumstein
Nov 12, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

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