Back

Grieco Ford of Fort Lauderdale - Service Center

Fort Lauderdale, FL

3.3
185 Reviews

185 Reviews of Grieco Ford of Fort Lauderdale - Service Center

Sort by
November 20, 2019

Service with great customer service professionalism From the moment of driving into the service of Greico Ford of Fort Lauderdale, I was greeted With great customer service. The service writer Gab More

by ALBETTAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Nov 21, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

November 20, 2019

Charlene Papas is Absolutely wonderful to work with. It is always a pleasure to take my car in for service knowing that Charlene Papas is still working there. I don't know what your paying her, but doubl More

by TOWERSRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Papas
Nov 21, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

November 20, 2019

Excellent The reason why I put this rating is because it is great customer service and Charlene is the best of them all. She is amazing and care for her custome More

by NINA_COX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene
Nov 21, 2019 -

Grieco Ford of Fort Lauderdale responded

We are pleased to hear of your great experience with Charlene! Thanks for taking the time to share it with us, Nina.

November 20, 2019

never again I’ve never had a department that was supposed to fix my car manage to xxxx it up more than it when it went in. Now I have a unbreakable mykey setup an More

by Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Tormo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Grieco Ford of Fort Lauderdale responded

Blake, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com to discuss this further.

November 19, 2019

Very helpful service advisors Your service advisors kept me aware of the situation. / charges every step of the way. Fully appreciated the professionalism and manner in which I was More

by SMALLRMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel - Service
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

November 19, 2019

Awesome Simply put...I drive over 30 miles to come here and bypass three other closer dealers. No need to say anymore. I’m happy. Charlene Pappas understands More

by SANTIS61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Nov 20, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

November 18, 2019

Overall Good My service experience was pretty good. It would have been great if they remembered to refill the DEF tank. I forgot to check the gauge before I left More

by KEVFEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Kevfeil, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

November 18, 2019

Great Service Writer Richard is awesome and attentive... I don't really want to write more but the experience was so good I'll just keep rambling on. More

by DUSTINEICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

We are happy to hear that, Dustin. Thanks for taking the time and letting us know.

November 18, 2019

Vehicle was repaired timely and the staff followed up prompt A part needed to be ordered and my service writer (David) kept me informed and even had the work completed prior to a date we had scheduled. More

by MC0208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

We are pleased to hear of your great experience with David! Thanks for taking the time to share it with us.

November 18, 2019

Service Excellent service an friendly staff must say I was impressed with the prompt service I got as soon as reach the dealership it was excellent More

by WSMOONSIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Hi, thank you for taking the time to let others know about your positive experience. We're happy that our team could meet your expectations! Have a great day.

...
11
...