Grieco Ford of Fort Lauderdale - Service Center

Service Department is good. However Jeff Issiner makes it outstanding. My car had a repeated trouble, Jeff took the responsibility upon himself and wasn't satisfied until my wif However Jeff Issiner makes it outstanding. My car had a repeated trouble, Jeff took the responsibility upon himself and wasn't satisfied until my wife and I was. Job well done. More

The Service Team at Grieco Ford Fort Lauderdale is horrific. I took my vehicle there for a tire rotation and oil change and was told I need a brake job. They neglected to tighten the lug nuts and al horrific. I took my vehicle there for a tire rotation and oil change and was told I need a brake job. They neglected to tighten the lug nuts and also forgot to put the brake fluid cap back on. I called the Service Manager and was told “sorry.” Avoid at all costs. More

Absolutely the best customer service. I utilized the valet service for the first time and it was such a great experience. Everyone is so helpful, polite, and professional. If you are a I utilized the valet service for the first time and it was such a great experience. Everyone is so helpful, polite, and professional. If you are a Ford owner this is the place to go. More

Brought my car in for a brake job. They did unnecessary work, left a part off and improperly installed two brake calipers. Six months later, I had to do the brakes again due to uneven They did unnecessary work, left a part off and improperly installed two brake calipers. Six months later, I had to do the brakes again due to uneven wear. Nothing but disrespect from the service manager, David Brownell. Stay away! More

STAY FAR AWAY FROM THIS DEALERSHIP! !!!! It would be impossible for me to list all the issues I have had with this dealership. To start, when I bought my vehicle there, for a couple hou !!!! It would be impossible for me to list all the issues I have had with this dealership. To start, when I bought my vehicle there, for a couple hours they refused to give me the internet advertised price on my vehicle. They kept saying that not everyone qualifies for the internet price. I had to literally pull up the vehicle on the internet showing them that there was no required disclaimer on any site (cars.com, autotrader.com, or the dealer’s site) that said anything about “ not everyone will qualify for this price”. After threatening to file a complaint with the state, they agreed to sell me the vehicle at the advertised price. After the lousy buying process, I always went to Pompano Ford for service as they had a great reputation. Unfortunately, Pompano Ford closed near the end of the Pandemic. At that time I thought I would give Greico’s service department a try as they are only a few minutes drive from my home. They have given me nothing but frustration and headaches. The biggest problem is they literally have a thief working there that steals money/items from my vehicle while in their possession. I am sure the dealership is aware of the problem, yet it continues to happen nearly a year after I first took my vehicle there for service. In addition, I do not trust the mechanics. I have been told my vehicle requires work (not maintenance) that “is not covered by my Ford Extended Service Plan” despite the fact that I have the top tier warranty that is an extension of the factory bumper-to-bumper warranty. I review everything they tell me with a friend that is a retired Ford mechanic. He has told me they are lying to me and I need to take my vehicle elsewhere. The problem is the Ford extended warranty REQUIRES that my vehicle be worked on at a Ford dealership. From now on, I will just have to drive much farther to get my vehicle serviced. I DO NOT RECOMMEND THIS DEALERSHIP TO ANYBODY. More

I have owned numerous Ford trucks, and I needed to buy new key fobs for my current vehicle. This dealer sold me two fobs and said I needed to make an appointment to get them programmed. I was told the pro new key fobs for my current vehicle. This dealer sold me two fobs and said I needed to make an appointment to get them programmed. I was told the programming was included in the cost of the keys. Turns out that was not true. When I arrived for the appointment to get the keys programmed, I was told it would cost $180. The associate (Lisa) did not apologize or offer any service. The fobs ($440) are worthless without programming, but that cost was not disclosed and the fobs have a no-return policy. There are plenty of Ford dealerships. I will not use this one for sales or service. More

have brought my brand new car in 3 times now for the same issue. The first two times they fixed different things, the third time they told me since there were no lights and the computer didn't tell them some issue. The first two times they fixed different things, the third time they told me since there were no lights and the computer didn't tell them something was wrong that nothing was wrong. 5 minutes driving the thing would say otherwise, so I'm just assuming they didn't even get behind the wheel. More

Arrived early for a service call (oil change). The service people said that was fine, but later the woman in service (init.: ER) badgered me by complaining that I messed up the service department' The service people said that was fine, but later the woman in service (init.: ER) badgered me by complaining that I messed up the service department's schedule by coming early. VERY RUDE PEOPLE AT GRIECO FORD SERVICE! After arriving for an oil change, they said I needed a new battery, new wipers, cooling system flush in addition to the oil change! I refused all except the oil change. They were going to charge me over $700! CRIMINALS AND THIEVES AT GRIECO FORD SERVICE! When all was done I found that the service tech had rummaged through the glove box and left the driver's seat way out of position. LAZY SERVICE TECHS AT GRIECO FORD SERVICE! More