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Grieco Ford of Fort Lauderdale

Fort Lauderdale, FL

3.5
268 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first ...
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1333 N Federal Hwy

Fort Lauderdale, FL

33304

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Showing 268 reviews

November 18, 2019

Service Excellent service an friendly staff must say I was impressed with the prompt service I got as soon as reach the dealership it was excellent More

by WSMOONSIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Hi, thank you for taking the time to let others know about your positive experience. We're happy that our team could meet your expectations! Have a great day.

November 18, 2019

2020 Explorer Mike Mulleavy is the best to work with. I was undecided about what to do and he gives you all the information needed to make the best decision. He m More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mulleavy
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Hi Kathleen, thank you for taking the time to let others know about your positive experience. We're happy that Mike and our team could meet your expectations! Have a great day.

November 18, 2019

Mustang warranty - service and parts not covered In July 2018, I bought my Mustang at Grieco on a Saturday afternoon. As I left the Fort Lauderdale store toward Boca Raton where I live, I noticed tha More

by PAULOUSA2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Paulo, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. I searched our systems to try and find your information to reach out but no one by this first or last name appears in our system. Please reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com so we can work towards a resolution.

More
November 18, 2019

Ford SVT Raptor Very responsive. Good customer service and went above and beyond their initial quote. Did a touch up to a stain in the carpet without being asked whic More

by BUFFINGTON.IAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rouco
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for the kind review, Ian! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

November 15, 2019

Attentive service Was shopping for a special surprise gift. They had exactly what I was looking for! The team was attentive without being pushy. I’ll be back for my ne More

by JAYMZWATSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahim
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks, Jay! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

November 15, 2019

Professional Richard was so kind to me and I really thank him for that. He was professional and since they are under construction, he gave me a voucher to have my More

by NHAWRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
richard in service
Nov 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

November 14, 2019

Alex is GREAT! Alex is great! He was very efficient and made sure everything was done in a timely manor. He made sure that my warranty items were covered and assiste More

by DUSTIN32778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ruoco
Nov 15, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to share your excellent experience with Alex! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

November 13, 2019

Service First experience with Grieco. Dirty, employees Don’t seem to know what’s going on. Was called a week after service stating I would have to come back a More

by NEWTONN
Recommend Dealer
No
Employees Worked With
Gabriel
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com.

More
November 13, 2019

Tire Replacement Charlene Papas is an amazing service advisor, who always makes sure the work needed is done and any available discounts are applied. She deserves a R More

by cbabbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHARLENE PAPAS
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for sharing your quality experience with Charlene. We appreciate your business and hope to see you again soon!

November 13, 2019

Always a pleasure working with Charlene Other than not having enough Diesel mechanics to get repairs done in a timely matter. I an Happy with repairs. More

by KEN33308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Papas
Nov 14, 2019 -

Grieco Ford of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership, Ken. If there is anything further we can do to assist you, please let us know!

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