Grieco Ford of Fort Lauderdale | Page 18

Service Excellent service an friendly staff must say I was impressed with the prompt service I got as soon as reach the dealership it was excellent Excellent service an friendly staff must say I was impressed with the prompt service I got as soon as reach the dealership it was excellent More

2020 Explorer Mike Mulleavy is the best to work with. I was undecided about what to do and he gives you all the information needed to make the best decision. He m Mike Mulleavy is the best to work with. I was undecided about what to do and he gives you all the information needed to make the best decision. He makes the experience a pleasure (very rare) and makes everyone's job easier to complete the paperwork and get out of the dealer quickly. I will always come back to see Mike! More

Mustang warranty - service and parts not covered In July 2018, I bought my Mustang at Grieco on a Saturday afternoon. As I left the Fort Lauderdale store toward Boca Raton where I live, I noticed tha In July 2018, I bought my Mustang at Grieco on a Saturday afternoon. As I left the Fort Lauderdale store toward Boca Raton where I live, I noticed that every time the brake was depressed the car vibrated. I called the seller who advised me to schedule a service and that it didn't necessarily have to be in the same store that it sold. Early Monday my son drove the car to another store that said the brake pads had to fit the drum and that it was perfectly normal. We bent over, did reviews and it was never normal and in no review did they mention that there was a problem. Realizing that the problem in 20,000 miles didn't go away, I complained at the last warranty service and then they told me that I would need to spend $ 600 to fix a pre-existing problem. This is absurd. That's why I don't recommend neither Grieco nor Ford because they don't seem serious to me More

Ford SVT Raptor Very responsive. Good customer service and went above and beyond their initial quote. Did a touch up to a stain in the carpet without being asked whic Very responsive. Good customer service and went above and beyond their initial quote. Did a touch up to a stain in the carpet without being asked which was a nice surprise. More

Attentive service Was shopping for a special surprise gift. They had exactly what I was looking for! The team was attentive without being pushy. I’ll be back for my ne Was shopping for a special surprise gift. They had exactly what I was looking for! The team was attentive without being pushy. I’ll be back for my next Ford More

Professional Richard was so kind to me and I really thank him for that. He was professional and since they are under construction, he gave me a voucher to have my Richard was so kind to me and I really thank him for that. He was professional and since they are under construction, he gave me a voucher to have my car cleaned. Everything went off without a hitch. More

Alex is GREAT! Alex is great! He was very efficient and made sure everything was done in a timely manor. He made sure that my warranty items were covered and assiste Alex is great! He was very efficient and made sure everything was done in a timely manor. He made sure that my warranty items were covered and assisted me with taking a payment from my dealer, for the rest of the work. More

Service First experience with Grieco. Dirty, employees Don’t seem to know what’s going on. Was called a week after service stating I would have to come back a First experience with Grieco. Dirty, employees Don’t seem to know what’s going on. Was called a week after service stating I would have to come back an pay more money for the service. I will drive the extra 10 minutes to Pompano Ford moving forward. More

Tire Replacement Charlene Papas is an amazing service advisor, who always makes sure the work needed is done and any available discounts are applied. She deserves a R Charlene Papas is an amazing service advisor, who always makes sure the work needed is done and any available discounts are applied. She deserves a Raise!! More

Always a pleasure working with Charlene Other than not having enough Diesel mechanics to get repairs done in a timely matter. I an Happy with repairs. Other than not having enough Diesel mechanics to get repairs done in a timely matter. I an Happy with repairs. More