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Grieco Ford of Fort Lauderdale

Fort Lauderdale, FL

3.4
264 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Thank you for considering Grieco Automotive Group and we look forward to serving you for many years to come.
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1333 N Federal Hwy

Fort Lauderdale, FL

33304

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Showing 264 reviews

December 18, 2019

15K CHECK UP and new tires Perfect. I chose a dealer nearby and they always take good care of my car nd accommodate my schedule. Louis is a pleasant driver to get me home and More

by MARYJANE954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Dec 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

December 18, 2019

A big waste of my time. I received a notice from Ford motor company stating my lighting control module needed to be replaced as a safety recall. I dropped my vehicle off at 9 More

by 1MRGREEN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexander Rouco
Jan 02, 2020 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to share your experience. Again, we would like to apologize for any miscommunication or inconvenience we may have caused. We are glad to hear that Dave was able to step in and make the situation right. We take customer service very seriously and we hope to have another opportunity to work with you in the future. Should you ever need anything, please do not hesitate to contact David Brownell, Service Manager, via email at dbrownell@griecocars.com.

December 18, 2019

Oil Change I purchased my vehicle at this location when it was still Autonation. I still had some oil changes left and seriously doubted Grieco would honor them More

by baquas5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff,
Dec 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

December 17, 2019

Good Experience Swapping and leasing a new car was quick and easy. Dani got down to business. He was pleasant and helpful. The business manager was efficient as we More

by DENELLIOTT54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dani T.
Dec 18, 2019 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

December 17, 2019

Richard was great! I would definitely go back and see Richard for anymore maintenance, recall, or problem with my car. He was very friendly and professional. He called More

by sqcorbett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dalby
Dec 18, 2019 -

Grieco Ford of Fort Lauderdale responded

We are pleased to hear of your great experience with Richard! Thanks for taking the time to share it with us.

December 17, 2019

professional, quick and polite! Charlene is always professional, does the job with no fuss! She is experienced, polite and very personable. She is a credit to your work force! More

by LTLRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene
Dec 18, 2019 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

December 16, 2019

great, very helpful work was done promptly and in a very clean manner. the body work at the hood came out very nice there was a small ding under the bad one on the hood t More

by GUNNAR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Costa
Dec 17, 2019 -

Grieco Ford of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

December 16, 2019

Good quality of vehicles on the lot I was impressed with the quality of the vehicles on the lot however some level of professionalism is needed as it relates to payments time frame for r More

by CAROLKINGRAHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamamed (the young one) also finance officer can't remember the name
Dec 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for letting us know about this, Carol. We appreciate all customer feedback as it helps us to shape future customer experiences. Our team is aware of your concerns and will be looking into this situation. Should you wish to discuss, please dont hesitate to reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.

December 15, 2019

Really nothing to review A simple oil change service visit. Brakes needed work so it was added. I was attended to on time and repairs were done also in a timely manner. More

by LUISR.CASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Dec 16, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

December 14, 2019

Personalized and thorough Richard D. was my advisor and he extended above and beyond any service before, with explanations and advice, fixing my current needs and giving me a g More

by HAROLDMSCHWARTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dalby, Jeff Jones
Dec 16, 2019 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear, Harold! We are so pleased that Richard and our team were able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

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