Grieco Ford of Fort Lauderdale
Fort Lauderdale, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 264 reviews
15K CHECK UP and new tires Perfect. I chose a dealer nearby and they always take good care of my car nd accommodate my schedule. Louis is a pleasant driver to get me home and Perfect. I chose a dealer nearby and they always take good care of my car nd accommodate my schedule. Louis is a pleasant driver to get me home and back.... always a pleasure. More
A big waste of my time. I received a notice from Ford motor company stating my lighting control module needed to be replaced as a safety recall. I dropped my vehicle off at 9 I received a notice from Ford motor company stating my lighting control module needed to be replaced as a safety recall. I dropped my vehicle off at 9am on Monday December 16th. After 5 hours I hadn't heard from the dealership so I called my service representative Alexander Rouco to inquire of the status of my vehicle. Two hours later at 4 pm Alexander called me back and told me I needed a $140.00 diagnostic test of my electrical and lighting system in order to find the exact issue regarding my malfunctioning headlights. I reminded Alex that the lighting control module was most likely the problem, and by law had to be replaced as it was a safety recall. He informed me the service department would not and could not replace the module without the $140.00 diagnostic test. Understandably, I was upset and confused by the information I received. I told the dealership not to proceed ,and that I would be by shortly to pick up my vehicle as I felt I was being taken advantage of. When I arrived home I called the Ford motor company to file a complaint. They were very helpful. They notified me the LCM should have been changed regardlessly as it was a safety recall and that perhaps I should discuss the matter with the service manager. Thankfully, when I phoned the dealership again, I spoke to Dave the service manager. Dave was very professional. He apologized for the confusion, and agreed the LCM should have been replaced free of charge. I set an appointment with Dave for the following morning at 9 am. Dave greeted me personally and assured me the job would be completed in 2 to 3 hours and it was. Dave made things right in the end, but I was considerablely inconvenienced to say the least. More
Oil Change I purchased my vehicle at this location when it was still Autonation. I still had some oil changes left and seriously doubted Grieco would honor them I purchased my vehicle at this location when it was still Autonation. I still had some oil changes left and seriously doubted Grieco would honor them, but WOW they did! Not only did they honor the oil change but they did it with a smile. The staff was very nice and I'm so grateful that they're going to honor my last oil changes that I had originally purchased with my vehicle back when it was Autonation. More
Good Experience Swapping and leasing a new car was quick and easy. Dani got down to business. He was pleasant and helpful. The business manager was efficient as we Swapping and leasing a new car was quick and easy. Dani got down to business. He was pleasant and helpful. The business manager was efficient as well. More
Richard was great! I would definitely go back and see Richard for anymore maintenance, recall, or problem with my car. He was very friendly and professional. He called I would definitely go back and see Richard for anymore maintenance, recall, or problem with my car. He was very friendly and professional. He called me as soon as the car was done. More
professional, quick and polite! Charlene is always professional, does the job with no fuss! She is experienced, polite and very personable. She is a credit to your work force! Charlene is always professional, does the job with no fuss! She is experienced, polite and very personable. She is a credit to your work force! More
great, very helpful work was done promptly and in a very clean manner. the body work at the hood came out very nice there was a small ding under the bad one on the hood t work was done promptly and in a very clean manner. the body work at the hood came out very nice there was a small ding under the bad one on the hood that I guess couldn't be fixed but it's really not that noticeable so I'm not worried about it. the seat fix on the leather came out perfect. Very nice. More
Good quality of vehicles on the lot I was impressed with the quality of the vehicles on the lot however some level of professionalism is needed as it relates to payments time frame for r I was impressed with the quality of the vehicles on the lot however some level of professionalism is needed as it relates to payments time frame for receipts, a more detailed receipt upon and follow up. I purchase the vehicle on 2nd December and just received confirmation of payment on Friday 6th December. Also the information regarding the shipping f the vehicle was not completed on a proper form. I trust that you have the correct shipping information. Additionally I thought that once the vehicle was being purchased to export there were to be no taxes? More
Really nothing to review A simple oil change service visit. Brakes needed work so it was added. I was attended to on time and repairs were done also in a timely manner. A simple oil change service visit. Brakes needed work so it was added. I was attended to on time and repairs were done also in a timely manner. More
Personalized and thorough Richard D. was my advisor and he extended above and beyond any service before, with explanations and advice, fixing my current needs and giving me a g Richard D. was my advisor and he extended above and beyond any service before, with explanations and advice, fixing my current needs and giving me a game plan for the future to ensure my receiving maximum performance and safety at affordable rates. Thankyou Richard. And as in the past, Jeff Jones was an integral part of the solution. Thanx guys,I'll be back regularly. More