Grieco Ford of Delray Beach - Service Center

This year has been difficult for all of us. Business slowed down and were temporarily closed. Anyway, I finally made it to Grieco Service for a repair but was advised that my extended warranty expired slowed down and were temporarily closed. Anyway, I finally made it to Grieco Service for a repair but was advised that my extended warranty expired two weeks prior and that there was NO flexibility-- despite the fact that the current pandemic prevented me from getting over there earlier and I had no knowledge of the warranty expiration date. Since then I have tried reaching out many times but NEVER receive a response. It is one of the most frustrating experiences ever. The problem I am experiencing is EXACTLY what is described in the extended warranty. The car has less than 50k miles on it and now I am facing several thousand dollars of repairs. Not to mention I have been there over the years and nobody warned me about this possibility. I appreciate deadlines but I also recognize fairness and extenuating circumstances and customer service. Clearly, Grieco doesn't care about doing what is right for the customer. I can't even get someone on the phone to make a reasonable, appropriate and/or fair deal. I would stay away from Greico until they get their act together. More

My experience with Richard was very good I’ll always deal with him he’s such a professional at job thanks again for your great service 😎 with him he’s such a professional at job thanks again for your great service 😎 More

Richard is the best he helped me get into the truck that I wanted and he got me the best deal he could. No complaints here I wanted and he got me the best deal he could. No complaints here More

Incredibly helpful! Made sure to walk us through the entire process and was open about everything along the way. Made the process very easy for an inexperienced buyer! entire process and was open about everything along the way. Made the process very easy for an inexperienced buyer! More

Richard was great in helping me find the car I was in need of . He took the time to hear me out and made sure that I had a car I was happy with before leaving the lot. Please go see Richard for your car need of . He took the time to hear me out and made sure that I had a car I was happy with before leaving the lot. Please go see Richard for your car needs More

Pay your Invoices!!!!!!!!!!!!!!! How is it I come in October of 2019, get work done on my car with an extended Ford Warranty, you guys give me a rental and then the rental car company How is it I come in October of 2019, get work done on my car with an extended Ford Warranty, you guys give me a rental and then the rental car company charges me 30 in jan of 2020 30.00??????????????????????????? Enterprise said "Grieco hasn't paid their invoices so we had to charge the customer". Are you guys serious? You service manager needs to contact me ASAP and refund my charges I received from Enterprise. Not being able to pay your invoices is not my problem. I will be posting this email all over the internet and social media. More

I’ve taken my car into Delray Beach grieco ford a couple of times for unforeseen issues. And the staff there has been the most pleasant staff I’ve ever dealt with. I’ve dealt with three other car manufactur of times for unforeseen issues. And the staff there has been the most pleasant staff I’ve ever dealt with. I’ve dealt with three other car manufacturers dealers. And this is also the first Ford I’ve ever owned. And I must say I will definitely be retiring to Grieco for my next vehicle. Also big thanks to Juan my service advisor for making servicing my vehicle so easy. I work odd hours and long days. And he is always able to accommodate the servicing of my vehicle. I know when I drop my car off I do not need to worry. He truly is and amazing Employee More

I do not usually leave reviews, but I felt I should this time. My husband and I are from New Jersey and recently bought a second home in Florida. I have been having a problem with my GT350 and had it in my time. My husband and I are from New Jersey and recently bought a second home in Florida. I have been having a problem with my GT350 and had it in my NJ Ford dealer 3 times in December and once in January before we left for Florida. NJ dealer repeatedly told me that “I wouldn’t worry about that noise” and that there was nothing wrong with my car. I took it in for service at Greico Ford and have never been happier. Daily Diaz was so helpful and friendly. While speaking with her she introduced me to Charlie, one of the mechanics. He heard the noise right away. The one Gentilini Ford said I was imagining. That very day I was driving my car. It felt so good to hear it back to normal. Greico Ford employee’s really know cars, and work hard to do their jobs. I will make every appointment at Greico from now on. Thank you Daily and Charlie and everyone else that helped make my experience awesome! I recommend them to anyone that needs a new car or service. More

Grieco Ford has been amazing regarding the process, Bervens Jean is the sales consultant you need to see if you want quick, honest no frills type of service. Bervins makes the process smooth and pleasa Bervens Jean is the sales consultant you need to see if you want quick, honest no frills type of service. Bervins makes the process smooth and pleasant. I live all the way in Miami, to come to Del Rey says something about the staff here. More