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Grieco Ford of Delray Beach

Delray Beach, FL

3.2
177 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Michael Grieco Sr. began transferring the leadership role of the day-to-day operations to his son. Micheal Grieco Jr., who is now one of the youngest automotive CEOs in the country. Over the years, Michael Grieco Jr. has added three Chevrolet, four Ford, as well as Acura, BMW, Chrysler-Jeep-Dodge-Ram, Honda, Hyundai, Mazda, Mercedes-Benz, Nissan, and Toyota franchises. Today, they continue to maintain a solid reputation for excellence, always striving to exceed customer expectations and deliver first-class customer service. Grieco Automotive Group now boasts 8 dealerships in Rhode Island, Massachusetts, and Connecticut, six dealerships in Florida and one dealership in California. They've received multiple #1 rankings for volume sales, certified pre-owned sales and service. Many of the Grieco franchises have also won numerous manufacturer awards including those for customer satisfaction as well as President's Awards. It's with the abundance of stores and volume that the Grieco Automotive Group can deliver incredibly low prices on their vehicles, and the reason why their tagline is "We'll save you thousands… we guarantee it!" Dealership Info Phone Numbers: Main:561-908-5708 Sales:561-908-5708 Service:561-291-6056 Parts:561-491-2378 Sales Hours: Mon - Thu9:00 AM - 8:00 PM Fri - Sat9:00 AM - 7:00 PM Sun11:00 AM - 5:00 PM Service Hours: Mon - Fri7:00 AM - 6:00 PM Sat7:00 AM - 5:00 PM SunClosed Parts Hours: Mon - Fri7:00 AM - 6:00 PM Sat7:00 AM - 5:00 PM SunClosed In addition to their dealerships, Grieco Automotive Group also operates two "green,” eco-friendly collision centers, one in Johnston, Rhode Island and the other in Fort Lauderdale, Florida. Not only does Grieco care about your vehicle, but the environment as well. From waterborne paint technology to stringent recycling efforts, the Grieco Collision Centers are dedicated to protecting the environment while providing you with a full-range of auto body repair needs. Michael's brothers, Domenic and Robert Grieco, also play pivotal roles in the Grieco Automotive Group. As General Manager, Domenic oversees the Grieco Ford store in Raynham, Massachusetts. Domenic’s efforts and success with this dealership have enabled the Grieco Automotive Group to acquire two more high-volume Ford dealerships in Florida. Robert Grieco serves as Corporate Pre-Owned Director for the Grieco Automotive Group, overseeing the pre-owned departments for all 16 dealerships.
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2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 177 reviews

October 20, 2020

A week prior to buying the car, my wife and I met Charlotte as we were looking at the Mustang Ecoboost. Unfortunately, there was a recall on these vehicles. Charlotte and I exchanged contact informat More

by gentleben333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Major
October 13, 2020

I have to say this was the best shopping experience ever Scott was absolutely amazing he listened to me and without the hassle of going back and fourth for hours found my F-150 with the help of Liz Hernande More

by Leopd0588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz hernandez
October 11, 2020

Thank you Frank for an awesome experience you and your sales team made my car shopping experience so pleasant. Thank you for helping me find my used fusion. More

by deanreynolds4530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ramos
October 01, 2020

I love my Explorer ST so much I have to share my experience! I inquired online looking for my Dream car. I received a Call from the internet sales Manager Liz Hernandez she was incredibly knowledge More

by Amalin3379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Hernandez
September 02, 2020

Ok the 5 stars aren’t shining very bright i have been waiting now 2 weeks , and today completely ignored by all managers . Lets try a store visit tomorrow should not be a chore to get a safe new truck . More

by Telowin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
August 20, 2020

Grieco Ford of Delray Beach is an amazing dealer all thanks to Liz and her wonderful team. Barenvens, David and everyone I met at the dealer are amazing. Liz was really honest with me, very friendly, ca More

by Yosbany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz, Barevens, David
Aug 21, 2020 -

Grieco Ford of Delray Beach responded

Yosbany, thank you so much for taking the time to write such an amazing review. We appreciate you traveling here and elated to hear of your amazing experience with our team. We appreciate you and look forward to your next visit.

August 11, 2020

Ignore this dealership like the plague Incompetent routine vehicle service and lousy 5 hour ordeal trying to end one lease to start another after being hounded to set appointment. Rather than showing More

by DISGUSTED FORD LOYALIST
Recommend Dealer
No
Employees Worked With
Richard Guide
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM
Aug 13, 2020 -

Grieco Ford of Delray Beach responded

We are very concerned to hear about your recent experience. At Grieco, we pride ourselves on giving excellent customer service and we would like to hear from you about this matter. To discuss further, please feel free to reach out to John Carino, General Manager, via email at jcarino@griecocars.com. Thank you for your patience. 

August 08, 2020

I purchased a 2012 Ford Escape and noticed a leak. Sergio immediately assigned Charlie to fix it. Both Sergio and Charlie gave excellent customer service! More

by dorothysgirlj
Recommend Dealer
Yes
Employees Worked With
Sergio, Charlie
Aug 10, 2020 -

Grieco Ford of Delray Beach responded

Thank you for the excellent review! We are elated to hear of your great experience with Sergio and Charlie. Please let us know if you need anything else.

August 06, 2020

Very unhappy with my purchase , Long term of the loan is different from I was told plus additional charges I was not explained. Woman don’t go there alone. This happened a few months ago n it’s my fault for More

by Ormaeche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance department
Aug 07, 2020 -

Grieco Ford of Delray Beach responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to John Carino, General Manager, via email at jcarino@griecocars.com.

July 28, 2020

New Truck Purchase It was a pleasure to deal with Richard. He was able to reach our goal for product and price. The process was a little too long but fairly painless. Ha More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Grieco Ford of Delray Beach responded

Alan, thank you for the great review about Richard and for being such a great customer. We appreciate you and look forward to your next visit.

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