Grieco Ford of Delray Beach

Wired money two days before picking up vehicle. 20 minutes before I arrive from my 3 hour drive they call and say they didn’t receive it and my bank shows that Greicos bank rejected transfer a day 20 minutes before I arrive from my 3 hour drive they call and say they didn’t receive it and my bank shows that Greicos bank rejected transfer a day earlier. They could have checked the day before but they did not! Wasted 4 hours there and then left with one year old vehicle to have the “change oil light “ come on 20 miles down the road! Their response was “sorry”! Don’t expect good service at Greico! More

MY NAME IS FRANK AND I OWN A 2021 FORD EXPEDITION MAX . I WOULD LIKE TO EXPRESS MY GRATITUDE AND APPRECIATION FOR THE EXCELLENT SERVICE, PERFORMANCE AND PROFESSIONALISM TO THE SERVICE MANAGER MR. HOLGER FR I WOULD LIKE TO EXPRESS MY GRATITUDE AND APPRECIATION FOR THE EXCELLENT SERVICE, PERFORMANCE AND PROFESSIONALISM TO THE SERVICE MANAGER MR. HOLGER FREIMANN AND SERVICE ADVISOR TREVOR OMSTED FROM GRIECO FORD OF DELRAY! I RECOMMEND THIS DEALERSHIP VERY HIGHLY AND I AM VERY SATISFIED, THERE SERVICE DEPT WAS TRULY OUTSTANDING! More

Brang car under warranty transmission 100/000 warranty repair and to oil change and multi point inspection and car nonstop stalling they fixed transmission said everything done and that’s all they did, li repair and to oil change and multi point inspection and car nonstop stalling they fixed transmission said everything done and that’s all they did, lied to I came pick up said to her did you do oil change and multi point inspection and diagnosis of stalls at light said to me all done gave car back engine blew right after told them denied even till today negligence and liability talked to gm new car sales today told another gm today no results and low oil light came on only as engine seized ford factory issues car 2018 5.0 got convertible no excuse gm ask what do you want me to do I said you liability fix or put me in new, his reply, NOT GONNA HAPPEN, crooks try to sell me 15,000 engine , crooks engine rebuilds to new 4500 1500 labor this company is now going to be sued by me myself civil courts pbc Sherrif said civil suit they wanted oil changes 15.000 before ever seeing this problem or to cure 8000 miles more engine blew no low oil light came on to till car seized up engine, the news I’m beinging there to next, round two, buyers or maintenance being done Grieco ford delray blow your engine deny liability and try sell 15.000 new engine it’s a scam game over see you in court grieco More

I have been calling this dealership for over a week. My car was delivered with one key. It was never revealed to me that it only had one key. I paid $36500 cash for this car plus $675 for delivery and n My car was delivered with one key. It was never revealed to me that it only had one key. I paid $36500 cash for this car plus $675 for delivery and now I have to pay $520 for a new key. And no manager will return my call. Two keys is a pretty standard item to expect when paying a premium price for a used car. I heard from them multiple times a day before I paid them their money. Now crickets. More

STAY AWAY FROM THIS DEALERSHIP , THE REVIEWS ARE AWFUL , BUY OR LEASE YOUR NEXT TIME FROM ANYONE ELSE . THE MOST TRICKS AND GAMES I HAVE SEEN (EVER) ! TAKE THE TIME AND READ THESE REVIEWS ,THE DEALERSHIP BUY OR LEASE YOUR NEXT TIME FROM ANYONE ELSE . THE MOST TRICKS AND GAMES I HAVE SEEN (EVER) ! TAKE THE TIME AND READ THESE REVIEWS ,THE DEALERSHIP OWNER APPARENTLY KNOWS WHATS GOING ON AND DOESNT CARE . DONT SUPPORT THIS BEHAVIOR SEND A CLEAR MESSAGE THE CAR BUYER IS DONE WITH DEALERSHIP GAMES More

Our recent experience with Greico Ford was outstanding. Darlene in the service department was a pleasure to work with. She went above and beyond to help me get my daughter’s car in for diagnosis. Once t Darlene in the service department was a pleasure to work with. She went above and beyond to help me get my daughter’s car in for diagnosis. Once the diagnosis was made, she ordered the parts which were covered under warranty. We had previously tried to get in at other Ford dealerships to get the car looked at and were given a date more than a month away. Darlene had the car in within a few days of our first phone call. At the time, Darlene said the parts could take 4 to 6 months to come in, which was understandable given the current supply problems. Fortunately, the parts came in much sooner than expected and the car has been repaired already. Thank you, Darlene, for your kindness, understanding, professionalism and wonderful customer service. We couldn’t be happier customers. Ginny G. From New Jersey and Katie G. From Deerfield Beach More

I live 9 hours away in Byron, Georgia. Marvin did great in sending me great video of the mustang I wanted. When I arrived, Marvin had car setting out front and ready. He did great. Marvi Marvin did great in sending me great video of the mustang I wanted. When I arrived, Marvin had car setting out front and ready. He did great. Marvin is great but in 4 weeks my trade in has not been paid off. Marvin has tried to help but no one else will call me back and give answers. I called new sales manager Jeff, and he assures he will have me an answer the next business day. More

First class operation! Scott, Frank and Shawn were total professionals. I owned and operated a General Motor's Dealership in New York and Connecticut and when I went it t Scott, Frank and Shawn were total professionals. I owned and operated a General Motor's Dealership in New York and Connecticut and when I went it to buy my car I just went through there process without going into details about myself. these people are 5 star. I own now one of the largest reputation management companies in the USA and I am very sensitive to how business treat clients because I deal with issues from businesses who have issues. Grieco is one of the best at customer care and treatment. I went to the dealership and did not by this car online More

If you need your car serviced GO ELSEWHERE. It’s like they don’t want to work. The people answering the phone is completely rude when transferring to the correct department. When do transferred It’s like they don’t want to work. The people answering the phone is completely rude when transferring to the correct department. When do transferred no one answers… when you leave a voice mail no one returns… when you go in person no one o owe anything… they had my car for a week 0 communication. Slow!! And it seems like no one wants to work. Ridiculous. More

Unreliable, difficult to get answers, extremely slow. One of the worst experience with a service department I have experienced. Had the car for a full week. Even after we had a service appointment. This One of the worst experience with a service department I have experienced. Had the car for a full week. Even after we had a service appointment. This did not include waiting time for part. More