Grieco Ford of Delray Beach

INCOMPETENT! ! Park your car in the middle of the Everglades and wait a week... you'll get the same service as these hustlers. Left my truck for an oil, lube and f ! Park your car in the middle of the Everglades and wait a week... you'll get the same service as these hustlers. Left my truck for an oil, lube and filter, tire rotation and check transmission....6 DAYS LATER nothing had been done. No communication at all. These folks send the BS meter to infinity. Avoid at all costs. BUYER BEWARE. More

Would never buy another car from Grieco Ford. Sued and got $1160.00 judgement against Grieco for over charges. Management and sales representative ignored repeated request to resolve issue. Sued and got $1160.00 judgement against Grieco for over charges. Management and sales representative ignored repeated request to resolve issue. More

No stars! Please run away form this Dealership. They are sexists, confused, they threaten customers, and once you buy they tell lots of lies and promises that Please run away form this Dealership. They are sexists, confused, they threaten customers, and once you buy they tell lots of lies and promises that they never keep. I was forced to buy a 2016 Ford Escape after being scammed with my 2014 Tiguan with no AC in Florida! They forced me to buy an extended warranty and lots of other stuff. In November 4th I had an accident and the car turned to a total loss. The insurance company payed her part but iam still paying financial monthly because the dealership is late with the refund check and Gap Insurance as well. Iam broke and they don’t help at all! They are scammers. The finance director threatened me and it’s a horrible, a sexist men and a liar too. Never get there! More

Brought my 2017 edge for oil change as part of my Ford Maintenance package. The mechanic market the remaining breaks pads as 5mil for all 4 breaks. My rear breaks where changed 2 month ago, my front break Maintenance package. The mechanic market the remaining breaks pads as 5mil for all 4 breaks. My rear breaks where changed 2 month ago, my front breaks are still the originals (I now have about 72k miles). I wouldn't bring the car back to this dealership. The service advisor was very good. More

DO NOT USE THIS DEALERSHIP! This is the WORST dealership for service. Had one great service advisor but she left. Appointments are required to drop off the vehicle so it can This is the WORST dealership for service. Had one great service advisor but she left. Appointments are required to drop off the vehicle so it can sit in line for DAYS waiting to be diagnosed...Not serviced just diagnosed!! xxxxxxxx!! My appointment was for a repair they supposedly had fixed. Better yet..DO NOT BUY A FORD! I own/have owned Lexus & Mercedes. Those dealerships have intelligent advisors & managers who know what customer service is. More

Excellent to deal with, planned out experience by Lydia and the staff! I would highly recommend anyone looking for their next vehicle to go to Grieco Ford! and the staff! I would highly recommend anyone looking for their next vehicle to go to Grieco Ford! More

Purchased a 2016 Ford Escape in mid-November for my dad who is living in Delray. Had to bring it in for service at the end of December, turns out it needed a new battery and cables which are not covered un who is living in Delray. Had to bring it in for service at the end of December, turns out it needed a new battery and cables which are not covered under the regular warranty OR the extra warranty I purchased because it is considered "normal wear and tear", which I was not aware of when I purchased the extra warranty since I was told it would cover everything on the car. I had NO issues with Scott, our salesman or Trevor, our service writer, however, I did have an issue with the sales manager Jeff, who proceeded to "mansplain" to me how a car battery works and how it is "like the battery in a TV remote control that you buy from Best Buy.' He was very condescending, being a woman does not make me ignorant when it comes to cars or car batteries, which is what he implied. I know how to change a battery, check and change the oil, check tire pressure and change a flat. The fact that I was in New York and the car was in Florida was the only thing stopping me from taking care of it myself. Scott, our salesman, was wonderful, he was helpful, considerate and made purchasing the car an easy experience, even sending a car for my dad when it was time to take possession of the car. Trevor, our service writer, was terrific as well, getting back to me quickly and always polite, he made sure that my dad was picked up and brought to the dealership to get his car back, and he ensured that the car was clean. Scott, Trevor and the receptionists (who were ALWAYS polite, cheerful and helpful), are the only people saving this from being a one star review. More

Mustafa was very professional, informative, kind, and readily available to answer any questions I had. Unfortunately, I decided to move on due to the inability to negotiate a lower price or free warranty readily available to answer any questions I had. Unfortunately, I decided to move on due to the inability to negotiate a lower price or free warranty. But a great overall experience as this was my first time going to a dealer. More

My wife and I purchased a 2022 Ford Edge from Marvin Saunders a few weeks ago and had a great experience. He is totally professional as a salesperson but his extra effort following up on some of the det Saunders a few weeks ago and had a great experience. He is totally professional as a salesperson but his extra effort following up on some of the details after the sale is what sets him apart. I would highly recommend Marvin to anyone looking for a Ford. Mike & Renee O'Connell More