Grieco Ford of Delray Beach
Delray Beach, FL
Filter Reviews by Keyword
By Type
Showing 171 reviews
We filled out a form requesting information about a vehicle, they called to ask us to come look at the car, but lied about its availability and tried to show us something else when it arrived. vehicle, they called to ask us to come look at the car, but lied about its availability and tried to show us something else when it arrived. More
Hassan made the car buying process simple and easy. He had everything prepared for me, so the process was super fast. Thank you to the Greco team and Hassan for the immaculate service! He had everything prepared for me, so the process was super fast. Thank you to the Greco team and Hassan for the immaculate service! More
Worked with Bervens Jean on the purchase of our 2024 F350 dually. We knew exactly what we wanted and Bervens went above and beyond to make the experience as quick and painless as buying a new vehicle can be dually. We knew exactly what we wanted and Bervens went above and beyond to make the experience as quick and painless as buying a new vehicle can be. Great communication, great production and closing with Rachel was very pleasant, responsive via phone/text and thorough with paperwork. We drove over 3.5 hours to make this purchase Bervens and Rachel had us out within an hour. Thank for a great experience! More
I have a vehicle diagnostic tester. You plug it into any vehicle and it tells you the malfunctions with an error code. When I bought the truck, I tested it and it said that the 6th inje You plug it into any vehicle and it tells you the malfunctions with an error code. When I bought the truck, I tested it and it said that the 6th injector needed to be changed. I went to the service center and they said it wouldn't be possible with your determination, we will test it for 200 dollars, I agreed. Then the service staff deducted a 7500 dollar service fee and advised me to return the car. Then he wrote in the report that the customer did not accept the repair. In addition, they did not finish the job that they said would be completed in 24-48 hours, and they did not respond to text messages and phone calls. A week later, I went to the service, they kept me waiting for hours and gave me my car without doing anything and charged me 500 dollars. More
This place has Horrible service. Treacherous lazy uncaring and unprofessionals people and work ethic. I don’t know how they stay in business and am going to have to pay for an attorn Treacherous lazy uncaring and unprofessionals people and work ethic. I don’t know how they stay in business and am going to have to pay for an attorney. I suggest you don’t even consider buying and especially leaving a vehicle here. Will have car for months and charges are astronomical. More
Avoid at all costs. Sleezy dealership just looking to make a buck. Poor customer service skills. Fulfills all bad stereotypes about car dealerships. Showed up for a serv Sleezy dealership just looking to make a buck. Poor customer service skills. Fulfills all bad stereotypes about car dealerships. Showed up for a service appt and my advisor Ian was nowhere to be found. As I was waiting another older female advisor was badmouthing a client to her fellow advisor right next to me. If management cares it is the advisor right across from Ian. 15 mins later my advisor appears and I felt rushed in my consultation. I could sense he was pushing a sales agenda- I saw right through it. Again rushed and cheesy car dealer vibes. Worst part is I scheduled an appt and they did not honor it that day. No thanks- I’ll happily take my business elsewhere.. Please do yourself a favor and avoid this unprofessional place! More
I put one star because there is no other lower rating. I am very disappointed with the attention and repair service of my vehicle. They did not keep a given word, they took many days to give me informati I am very disappointed with the attention and repair service of my vehicle. They did not keep a given word, they took many days to give me information about the repair of the vehicle, they changed spare parts at random (charging very high amounts for each repair) and in the end they did not solve the cause of the problem on two occasions. More
Highly recommend the Service Team at Grieco Ford of Delray Beach! We've taken our Ford Escape there for the last three service appointments and have had smooth and speedy experiences, many thanks to D Delray Beach! We've taken our Ford Escape there for the last three service appointments and have had smooth and speedy experiences, many thanks to Darlene Wehe our Service Advisor! :) More