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Grieco Ford of Delray Beach

Delray Beach, FL

3.2
170 Reviews

2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 170 reviews

October 09, 2024

Hassan made the car buying process simple and easy. He had everything prepared for me, so the process was super fast. Thank you to the Greco team and Hassan for the immaculate service! More

by CBaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Abla, Richard Guide
Oct 09, 2024 -

Grieco Ford of Delray Beach responded

We are pleased to hear of your great experience with Hassan! Thanks for taking the time to share it with us.

October 01, 2024

Bervens is awesome! Great service I will always recommend him in the future, great service More

by Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bervens J, Richard Guide
Oct 02, 2024 -

Grieco Ford of Delray Beach responded

Thanks for the great review. Please let us know if you need anything else in the future!

September 28, 2024

Worked with Bervens Jean on the purchase of our 2024 F350 dually. We knew exactly what we wanted and Bervens went above and beyond to make the experience as quick and painless as buying a new vehicle can be More

by xx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bervens Jean, Rachel
Sep 30, 2024 -

Grieco Ford of Delray Beach responded

We are pleased to hear of your great experience with Bervens and Rachel! Thanks for taking the time to share it with us.

June 17, 2024

Amazing help with the purchase of my F-450, Victoria was the best help possible More

by keithfame12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria, Richard Guide
Jun 18, 2024 -

Grieco Ford of Delray Beach responded

Hi keithfame12, we're thrilled to hear about your positive experience with Victoria and the purchase of your F-450. We always strive to provide the best possible service to our customers. Thank you for choosing us for your purchase and for taking the time to leave a review. Enjoy your new vehicle!

June 07, 2024

I have a vehicle diagnostic tester. You plug it into any vehicle and it tells you the malfunctions with an error code. When I bought the truck, I tested it and it said that the 6th inje More

by tonygozet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Guide
Jun 11, 2024 -

Grieco Ford of Delray Beach responded

Thank you for bringing your recent experience to our attention. We understand your frustration regarding the diagnostic process and the subsequent communication issues you encountered. We take all feedback seriously and would like to address your concerns directly. Please reach out to Holger Freiman, Service Manager, via email at holger@griecocars.com.

May 29, 2024

This place has Horrible service. Treacherous lazy uncaring and unprofessionals people and work ethic. I don’t know how they stay in business and am going to have to pay for an attorn More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Omstead
May 31, 2024 -

Grieco Ford of Delray Beach responded

We regret to hear about your negative experience with our service. Customer satisfaction is our utmost priority, and we're disappointed that we failed to meet your expectations. To investigate the matter further, please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com.

April 27, 2024

Avoid at all costs. Sleezy dealership just looking to make a buck. Poor customer service skills. Fulfills all bad stereotypes about car dealerships. Showed up for a serv More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian
Apr 30, 2024 -

Grieco Ford of Delray Beach responded

We're truly sorry to hear about your negative experience. Providing exceptional customer service is our priority, and it's disappointing to learn that we fell short of your expectations. Your feedback is valuable to us, and we take it seriously. To investigate the matter further, please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com.

March 24, 2024

I put one star because there is no other lower rating. I am very disappointed with the attention and repair service of my vehicle. They did not keep a given word, they took many days to give me informati More

by albertoadriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene, Richard Guide
Mar 25, 2024 -

Grieco Ford of Delray Beach responded

We sincerely apologize for the negative experience you had with our repair service. Your feedback is invaluable to us, and we are deeply sorry for any inconvenience or frustration caused. To investigate the matter further, please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com.

Mar 25, 2024 -

albertoadriver responded

I already did it at the beginning of last week but, to date, I have not had any response from this person. I will send the General Manager the email again to see if, at least, he has the courtesy to answer me.

February 13, 2024

Highly recommend the Service Team at Grieco Ford of Delray Beach! We've taken our Ford Escape there for the last three service appointments and have had smooth and speedy experiences, many thanks to D More

by MariaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Wehe
Mar 06, 2024 -

Grieco Ford of Delray Beach responded

Thank you for your positive feedback, MariaA! We're glad to hear that you had a great experience with the Service Team at Grieco Ford of Delray Beach. We appreciate your recommendation and will be sure to pass on your kind words to Darlene Wehe, your Service Advisor. We look forward to serving you again in the future!

December 11, 2023

Called Jarrod pilone about my sons 150 cause of some issues.let me tell you he’s the service manager and he took it on himself to take care of it .he said to bring it in which we did .when it was done h More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Dec 12, 2023 -

Grieco Ford of Delray Beach responded

Thank you so much for taking the time to share your positive experience with Jarrod Pilone and the Grieco team. We're delighted to hear that Jarrod, our service manager, went above and beyond to take care of the issues with your son's 150.

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