Grieco Ford of Delray Beach

They are completely dishonest, not transparent and a xxxx xxxx. Please, keep away from them! I bought a 2021 Eco Sport paid cash and they made a collectible agency to contact me! xxxx. Please, keep away from them! I bought a 2021 Eco Sport paid cash and they made a collectible agency to contact me! More

I made the car buying process smooth and easy. He had everything prepared for me, so the process was super fast and James good salesman sale me the car as online offer. Thank you to the Greico tea He had everything prepared for me, so the process was super fast and James good salesman sale me the car as online offer. Thank you to the Greico team and James for the immaculate service! More

If it would allow a Zero Star Rating, I would go with that. Made an online inquiry to purchase a vehicle and an outsourced "offsite" person called me to make an appointment to see the car. When I actuall that. Made an online inquiry to purchase a vehicle and an outsourced "offsite" person called me to make an appointment to see the car. When I actually talked to someone from the dealership, Justin took my info and then passed it to Melissa. Melissa re asked me all the same information I had already provided to Justin. Melissa kept pushing for me to come in and said management did not "feel comfortable" providing me an offer on my trade in without seeing it in person. So how are online transactions with home delivery done? I provided my VIN and photos of the vehicle; I wanted an Out the Door Price before driving 4 hours to the dealership and wasting my time. They constantly played the numbers game which is the opposite of what the online pricing says, no hassle upfront pricing. They acted like they were doing me a favor honoring the online $1000 off coupon I was entitled too, then they turned around and added a $983.56 PDI charge on top of the vehicle, I have the worksheet to prove it. They wanted to play games with the numbers when their website literally spells out every single charge that's included and not included, said she would remove a $700 LoJack system to lower the price of the vehicle for me, online says it and 2 years of activation are INCLUDED in the quoted price of the vehicle, not saving me anything. Called me to say they made a mistake that vehicle has already been sold but they had a Platinum instead. Dishonest as they come, I just bought a new F150 down the street at Autonation Ford 45 days ago, guess that's where I will be heading to buy my Expedition. They provide upfront pricing fair dealer fees and don't have add Ons and play around. More

Shady, dishonest, and deceptive — stay far away! This dealership is the definition of shady. I ordered a new F-350 and put down a deposit. When the truck came in and I sat down to do the paperwor This dealership is the definition of shady. I ordered a new F-350 and put down a deposit. When the truck came in and I sat down to do the paperwork, they conveniently “forgot” to apply my deposit toward the purchase. I brought it up, and they acted like it wasn’t a big deal — then ignored me for 6 months when I tried to get it resolved. I had to physically go back to the dealership and demand to speak to someone before they finally admitted the mistake and gave me a check for my deposit. That should have been my first red flag. But it gets worse. When I bought the truck, the finance guy sold me a PremiumCARE extended warranty for around $3,500. He walked me through the benefits, told me it was the most comprehensive coverage available, and assured me that’s what I was getting. Fast forward 37 months — just after my factory warranty expired — I took my truck to a different dealership to get the mirror motors fixed, only to be told I didn’t have a PremiumCARE warranty. After checking my paperwork, I realized Greico had ripped me off yet again. They had switched it out for a lower-tier Diesel EngineCARE plan without telling me — so they charged me for PremiumCARE but gave me a plan that covers way less. Classic bait and switch. When I called to get it fixed, they gave me the runaround. No one would call me back, and when I finally reached someone, they just said, “you signed it.” To make matters worse, when I tried to refinance through my credit union, they refused to tell me who was holding the loan on my truck. After pressing them, they outright lied about it — stalling and stringing me along while keeping me in the dark about who held the note. If this were one mistake, I’d chalk it up to incompetence — but this was a clear pattern of deception. They tried to keep my deposit, bait-and-switched my warranty, and lied about the financing. This dealership operates with zero integrity and shady business practices from top to bottom. Save yourself the stress and go somewhere else — this place is a complete scam. More

I am writing to share my deeply disappointing experience with Geico Ford Delray Beach, Florida. Ford, which has left me feeling completely betrayed and dissatisfied as a customer. I am writing to express my with Geico Ford Delray Beach, Florida. Ford, which has left me feeling completely betrayed and dissatisfied as a customer. I am writing to express my deep dissatisfaction with the 2024 Mustang Mach-E. I leased from Greico Ford in Delray Beach on December 27, 2024. My salesperson, Mark Vas, provided me with misleading information about the vehicle, such as he told me not to worry about the insurance that it was going to be so cheap that I was going to be in shock. The car insurance is so expensive it’s unbelievable. Mark Vas completely lied to me. xx me to buy this car which has led to numerous issues and significant frustration over the past month. that reflect poorly on the integrity of this dealership. First, one of the primary concerns is the car’s charging capabilities. I was not adequately informed about the scarcity of charging stations, and after having the vehicle for only a week, I found myself stranded late at night with a dead battery. I had to call for a flatbed tow, which cost me $210. This experience highlighted how impractical it is to use the car, given the lack of easily accessible charging locations. Additionally, I was promised all-weather mats by my salesperson, which I never received. Despite several attempts to address my concerns with your dealership, I was told that only a three-day return policy applied. I expressed my dissatisfaction and concern about the car’s practicality, particularly its inability to hold a charge and the challenges in finding charging stations, but was met with limited assistance. The only solution offered was to bring the car in for service to check if there was a mechanical issue. I also contacted my salesperson directly, explaining my unhappiness and intention to return the car within the first week. When I arrived at the dealership, he was unavailable, and I was instead met with a confrontational attitude from multiple other staff members. This behavior only added to my frustration. While the Mustang Mach-E, may appear appealing in terms of design, it has proven to be a highly impractical vehicle due to its charging limitations. I am extremely disappointed with the service and communication from your dealership and feel misled by the promises made during the sales process. I requesting a resolution to this matter, whether through the return of the vehicle or a suitable alternative. I would appreciate it if you could contact me at your earliest convenience to discuss a way forward. Despite my attempts to resolve these issues by reaching out to Mark Vas and even contacting Greco Ford directly . I have been met with silence and indifference. This lack of responsiveness only adds to the frustration and disappointment I have experienced throughout this ordeal. when I was complaining to service about charging I was taken next door to Geico Chevy to charge my car and I was told because I did not buy a Chevy I was not allowed to charge my car. At Geico Chevrolet. In light of these egregious actions and the disregard for customer satisfaction, I am exploring legal options, including initiating a class action lawsuit against Geico Ford . If you have also been mistreated or misled by this dealership, I encourage you to join me in seeking justice and holding Geico Delray Beach Ford accountable for their deceptive practices. Please share your contact information if you wish to participate in this potential legal action or if you have any insights or experiences to contribute. I am also leveraging social media platforms to raise awareness about Geico Ford's unethical behavior and to ensure that others are informed before engaging with this dealership. As a loyal Ford customer who has purchased four vehicles from the brand, I am deeply disappointed by the lack of care and integrity displayed by Geico Ford as a whole. It is my hope that by speaking out, we can bring about positive change and prevent others from facing similar More

We filled out a form requesting information about a vehicle, they called to ask us to come look at the car, but lied about its availability and tried to show us something else when it arrived. vehicle, they called to ask us to come look at the car, but lied about its availability and tried to show us something else when it arrived. More

Hassan made the car buying process simple and easy. He had everything prepared for me, so the process was super fast. Thank you to the Greco team and Hassan for the immaculate service! He had everything prepared for me, so the process was super fast. Thank you to the Greco team and Hassan for the immaculate service! More

Bervens is awesome! Great service I will always recommend him in the future, great service Great service I will always recommend him in the future, great service More

Worked with Bervens Jean on the purchase of our 2024 F350 dually. We knew exactly what we wanted and Bervens went above and beyond to make the experience as quick and painless as buying a new vehicle can be dually. We knew exactly what we wanted and Bervens went above and beyond to make the experience as quick and painless as buying a new vehicle can be. Great communication, great production and closing with Rachel was very pleasant, responsive via phone/text and thorough with paperwork. We drove over 3.5 hours to make this purchase Bervens and Rachel had us out within an hour. Thank for a great experience! More

Amazing help with the purchase of my F-450, Victoria was the best help possible the best help possible More