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Grieco Ford of Branford
Branford, CT
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Went to Ford to test drive the 2011/2012 Ford Explorer. Met Gareth and ended up buying a 2011 Ford Explorer a week later. The day that we test drove the car, we were very impresses with his knowledge and Met Gareth and ended up buying a 2011 Ford Explorer a week later. The day that we test drove the car, we were very impresses with his knowledge and his help. They gave us a quote which was very generous and then they let us take the car home for the remainder of the weekend. We came back on Monday and started negotiations. We love the car and the whole process was very smooth. Gareth was very helpful and did everything he could to make us happy. I would definitely recommend this dealership, especially Gareth. What really sold us, was the fact they let us take the car for the remainder of the weekend on an extended test drive. That really helped us make a quick decision about the car. More
We connected with Ford of Branford through an Internet car search. We filled out an online form for one car, and got a quick reply with a final price quote. It turned out they had recently purchased 25 u car search. We filled out an online form for one car, and got a quick reply with a final price quote. It turned out they had recently purchased 25 used Ford Escapes, which was our choice to buy. We scheduled an appointment, and were introduced to a salesman, Gareth Smith. We took a test drive in a 2006 Escape hybrid with just 18,000 miles, and sat down to talk about a purchase. Thanks to the email with a final cost, we were aware that we could buy the car with an anticipated insurance check, only if they could lower the price by 5%. Gareth checked for us, and was able to match the price we needed. While there, we looked at another used 2010 Escape. We brought in a trade-in vehicle the next day, and Gareth got us the trade-in value we asked for. We signed for a new low-interest loan, which Jill MacNamara worked out for us, on the 2010. Lastly, we had an un-anticipated delay on the insurance check, and the dealer's manager allowed us to take the hybrid as a loan, with our down-payment, until we brought in the certified check...which turned out to be a week and a half later! We were very pleased with the customer service at Ford of Branford, and would highly recommend them for any car-buyer. Gareth also called to thank us and let us know we could call him with any questions about the cars. Best car-buying experience we've ever had! More
I couldn't of asked for better service. I contacted many dealerships to find the car I was looking for and Jeff was the most responsive in getting back to me and finding the car I wanted - which wasn't an e dealerships to find the car I was looking for and Jeff was the most responsive in getting back to me and finding the car I wanted - which wasn't an easy task. He went above and beyond in keeping me informed on his search and giving me the different options that were available. After the car was found he continuted to keep me informed on the delievery. Once the car came in he took all the time we needed to become familiar with the car and even helped me sign up online for the sync. If it wasn't for Jeff I would have never gone to this dealership because it is about 45 min away from my home and not the most conveient, but because of his professionalism and communication I decided to purchase from him. Great experience!! More
I ordered a 2011 Explorer & Juan helped me through the process of ordering and waiting(13 weeks) for my new vehicle. When it finally came in he spent a lot of time with me going over all the technolo the process of ordering and waiting(13 weeks) for my new vehicle. When it finally came in he spent a lot of time with me going over all the technology and answering all questions. He has followed up with me several times in the last 7 mos of my ownership. I highly recommend Juan & the Ford Team here. More
I recently had to opportunity to work with Sal & George in the service department. Out of all of the dealerships I have ever used, I have not ever encountered two more personable, freindly and acco George in the service department. Out of all of the dealerships I have ever used, I have not ever encountered two more personable, freindly and accomodating people. Thank you Sal & George for making my experience with your service department, a pleasant one. Rita Bailey Re: Ford Windstar Blender (Heater) More
Jeff was a pleasure to work with. Everything went smooth and made my experience a happy one for the first time. Even when my tool box wouldn't open, he made sure to get it to work and get all my tools back and made my experience a happy one for the first time. Even when my tool box wouldn't open, he made sure to get it to work and get all my tools back to me! More
The Salesman was upfront and honest with me. He gave me a fair price and after shopping around, I thought the price was better than I initially did. I would definitely buy another Ford from Ford of Branfo a fair price and after shopping around, I thought the price was better than I initially did. I would definitely buy another Ford from Ford of Branford. Salesman was very courteous of my time. We struck the deal over the phone. More
I was recently searching for a Ford Fiesta to lease and the salesman I dealt with, Gareth, was amazingly helpful. After visiting other Ford dealerships in the area, I was blown away by just how welcoming a the salesman I dealt with, Gareth, was amazingly helpful. After visiting other Ford dealerships in the area, I was blown away by just how welcoming and accommodating they were, since I was under a fairly strict budget. I was even able to pick up the car early, and they did their best to make that possible. I would highly recommend this dealership to any person who was interested in buying a Ford. More
We just drove our new Ford Focus SE home and our salesman Gareth Smith was outstanding. In addition, everything about the sale was excellent. We would highly recommend this dealership and Gareth Smith. We Gareth Smith was outstanding. In addition, everything about the sale was excellent. We would highly recommend this dealership and Gareth Smith. We like to do our sales over the internet, and Gareth was straight-forward with us...giving us the best deal! We ordered our car and Gareth made the process seamless. He was extremely helpful and a pleasure to work with. He was very responsive to our emails and phone calls. If you are in the market for a car, go to Ford of Branford and ask for Gareth! More
Everyone with whom I dealt , right down to the man who keeps the cars clean , was very helpful and totally professional . They all seemed to care about the potential purchaser . It was like dealing with a keeps the cars clean , was very helpful and totally professional . They all seemed to care about the potential purchaser . It was like dealing with a family . Anthony and Allyn tried really hard to get me the right car and the deal they made with me was even batter than I expected . What I REALLY liked the best was their " no pressure " approach . Of course I didn't need to be persuaded cause I knew I wanted the Edge sport model in blue and they found me one ASAP I bought the car and I'm totally satisfied . I went back this afternoon and Dawn , the expert New Car Trainer gave me over an hour tutorial about all the many features which are found in my new car . Dawn knows her stuff and I learned lots more from her than I could ever have learned on my own . What a great group of people I met at Ford of Branford . I would recommend them highly . I also like The Yankees & " Jeter's got an Edge " :-) More