Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Grieco Ford of Branford

Branford, CT

Overview
Reviews
not yet
rated
3 Reviews
Call Dealership (203) 488-8321

301 East Main Street

Branford, CT

06405

Directions

Filter Reviews by Keyword

communication customer service

By Type

Showing 3 reviews

October 07, 2025

Took my car for the works package and the service was great, I had no appointment and the car was done before noon , Tom was great to work with! Nice to have service like this!! More

by Jeter2Cano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 08, 2025 -

Grieco Ford of Branford responded

Thanks for the great review. Please let us know if you need anything else in the future!

July 04, 2024

This dealer"s service department has gone downhill in the last six months or so. I called 6 or 8 times over a 2 week period and couldn't get through to the service department. Left a message but they didn't More

by Maverick
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody home
Report | Print
Jul 11, 2024 -

Grieco Ford of Branford responded

Thank you for your feedback, we are very recently under new ownership and are working hard to staff the dealership accordingly. As I'm sure you can imagine, as a new store we have our challenges and are working round the clock to ensure our customers are taken care of. With this new transformation we are committed to providing an excellent customer experience moving forward. I hope that once we are fully operational that your experience and review becomes positive as reviews are a very important part of new and old businesses. Please feel free to give me a call if you would like to discuss further. Thank you, Kristi Lavacca, General Sales Manager, Grieco Ford of Branford.

June 25, 2024

Terrible service. ,high staff turn over. Really have to find another place to get my truck worked on.Took 2 days for relatively simple tasks More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Jul 11, 2024 -

Grieco Ford of Branford responded

Thank you for your feedback, we are very recently under new ownership and are working hard to staff the dealership accordingly. As I'm sure you can imagine, as a new store we have our challenges and are working round the clock to ensure our customers are taken care of. With this new transformation we are committed to providing an excellent customer experience moving forward. I hope that once we are fully operational that your experience and review becomes positive as reviews are a very important part of new and old businesses. Please feel free to give me a call if you would like to discuss further. Thank you, Kristi Lavacca, General Sales Manager, Grieco Ford of Branford.