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Grieco Ford of Branford

Branford, CT

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2 Reviews
Call Dealership (203) 488-8321

301 East Main Street

Branford, CT

06405

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July 04, 2024

This dealer"s service department has gone downhill in the last six months or so. I called 6 or 8 times over a 2 week period and couldn't get through to the service department. Left a message but they didn't More

by Maverick
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody home
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Jul 11, 2024 -

Grieco Ford of Branford responded

Thank you for your feedback, we are very recently under new ownership and are working hard to staff the dealership accordingly. As I'm sure you can imagine, as a new store we have our challenges and are working round the clock to ensure our customers are taken care of. With this new transformation we are committed to providing an excellent customer experience moving forward. I hope that once we are fully operational that your experience and review becomes positive as reviews are a very important part of new and old businesses. Please feel free to give me a call if you would like to discuss further. Thank you, Kristi Lavacca, General Sales Manager, Grieco Ford of Branford.

June 25, 2024

Terrible service. ,high staff turn over. Really have to find another place to get my truck worked on.Took 2 days for relatively simple tasks More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Jul 11, 2024 -

Grieco Ford of Branford responded

Thank you for your feedback, we are very recently under new ownership and are working hard to staff the dealership accordingly. As I'm sure you can imagine, as a new store we have our challenges and are working round the clock to ensure our customers are taken care of. With this new transformation we are committed to providing an excellent customer experience moving forward. I hope that once we are fully operational that your experience and review becomes positive as reviews are a very important part of new and old businesses. Please feel free to give me a call if you would like to discuss further. Thank you, Kristi Lavacca, General Sales Manager, Grieco Ford of Branford.