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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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March 06, 2020

Nice dealership friendly and wilingTo help. Not from Nice dealership friendly and wiling To help. Not from area n they took me right in. Without appointment Would recommend sincerely thanks. Waiting a More

by Pam1148
Recommend Dealer
Yes
Employees Worked With
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

March 06, 2020

They need more onnuce,more explain also more fair,they charge me more than enough.accounter they have to explain every detail. Next time never buy! More

by SAVTURILHAN01
Recommend Dealer
No
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alverio
Mar 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. We hope that we have another opportunity in the future to earn your business. If you need anything further, please don't hesitate to reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

March 04, 2020

Got me in before my appt time and made my warrant claim a breeze. Most other dealers would've have resisted my claim although Im still under warranty. More

by JDMIFDA6
Recommend Dealer
Yes
Employees Worked With
Javier, Robert in Service
Mar 05, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience.

March 03, 2020

Made appt online thru website and it was confirmed and my cell number was given this was 24h before Present to dealer for 1030 appt; was told no appt showed in computer; however they readily accommodated me More

by CITABRIAGZ
Recommend Dealer
Yes
Employees Worked With
Lin 5 stars
Mar 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so happy our team was able to make everything work out for you! If there is anything further we can do to assist you, please let us know!

March 03, 2020

oil change i had an appointment for oil change & tire rotation at 10h I arrive at 9h30.They toke almost 3h for that service it is realy too long. Will waiting a More

by MURIELLE482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
gregorio lind
Mar 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced as a result of the wait. Should you wish to discuss, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

March 02, 2020

Greeted immediately by the service advisor, Jonathan Cardozo, with whom I had an appointment. He was friendly, courteous, and offered a free car wash while I waited! My service experience with Grieco More

by Tommymerr@aol. Com
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

March 02, 2020

Great customer service! Loved working with Jenna, Alyssa and Robert. I was also able to speak to the technician Danny, he was very thorough and patient while I told my story. He was a pleasure to work w More

by winky7711
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help.

March 02, 2020

The impression I can away with was that your sales associate was either very unprepared or just didn’t know the processes very well. The Latino manager who came to me to explain my trade in was very More

by Customer
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We searched our systems to try and find your information to reach out but could not without a proper name. Please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com so we can work towards a resolution.

February 29, 2020

Robert was so helpful when my car broke down. He took the time and explained all the details and parts that were needed and called to keep me updated. I will definitely ask for Robert for next service a More

by MACKSUZ
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

February 27, 2020

At first I was a little skeptical because my favorite At first I was a little skeptical because my favorite service advisor Levon was no longer there as he retired. Much to my surprise my new service adv More

by Vls427
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Mike
Feb 28, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience.

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