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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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April 06, 2020

Not a happy visit to Grieco to have a tire bought & installed on my NEW 2020 Malibu w/Only 5,000 plus miles ... this new tire cost me $178. plus dollars. Good, fast and EXPENSIVE day for me... More

by DONART1938
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize if your experience was anything short of excellent. At Grieco, we strive to provide our customers with necessary and quality service work so that they can drive on the road safely. While our prices are competitive with the market, we understand your concerns. Should you wish to discuss this matter further, please feel free to reach out to our service center directly at (833) 850-2081.

April 04, 2020

Warm Welcome Know all about my car with with out book review answers with out much thought Clean Surroundings Love the Coffee Machine Had the Hot Chocolate 👌 Sold Price for Oil Change Was told it costed More

by katiegaird
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shahin Chowdury, Ron Schey
Apr 06, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

You are absolutely welcome, Katie! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

April 03, 2020

Came in for a copy of new keyFast and on Came in for a copy of new key Fast and on point Definitely will be going there for all my needs Thank you for a great job More

by Bmiamimo
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Apr 06, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience.

April 01, 2020

Robert the service advisor that assisted me when I was at the dealership did an excellent job. Had a little problem with the service on my transmission but Robert took his time and kept me informed called a More

by bobrussell0507
Recommend Dealer
Yes
Employees Worked With
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Apr 02, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

March 31, 2020

I understand that we are going thru a difficult time but I was not overly impressed. I purchased a 75k truck in December and just had the first service completed. I was told that a full service plan was inc More

by JSEE630
Recommend Dealer
No
Employees Worked With
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for this inconvenience and understand your concerns. We take customer satisfaction very seriously and hope to have another chance to show you that. We would appreciate an opportunity to speak with you in further detail about this situation. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. Thank you for your patience. 

March 31, 2020

I had my oil change and after that my truck started to leak oil. I returned to get it repaired. While there your service advisor keeps coughing. After 39 mins of waiting , I approached him (6 feet) away a More

by INFO77
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Apr 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are deeply concerned to hear about your experience. We can assure you that at Grieco, the safety and health of our customers is our top priority. We are doing everything in our power to make the necessary adjustments to our work and operations in order to maintain a healthy environment for our employees, customers and the community, all while keeping our facility extra clean, sanitized, and safe. We would appreciate an opportunity to speak with you about this situation. Please feel free to reach out to our General Manager, Ron Schey, via email at rschey@griecocars.com. In the meantime, if you would like to learn more about how our dealership is dealing with the current health situation, please feel free to visit: www.griecocars.com/covid-19.htm

March 31, 2020

Usually pretty good this time sucked arrived at 8:00 my truck sat till 9:30 back at 2:00 grease all over. Never again More

by KELLYJEAN777
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are disappointed to hear about your experience. We hold high expectations when it comes to providing excellent experiences and customer service and we sincerely apologize if that was not the case during your visit. Should you wish to discuss this matter further, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

March 31, 2020

Everyone was very kind and accommodating. I even signed up for an extended warranty and maintenance package. Thank you to everyone who was so kind and accommodating to me. More

by SANDRAPYNK
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

March 27, 2020

Great service! Had my car ready in the time they told me and I had a loaner so I would not need to wait. Service department amazing wish it was closer to my house. More

by Cynthiastewart1820
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 27, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything!

March 27, 2020

Great job ,Mike kept me informed and updated on my truck. When the truck came back from wash he wasn’t satisfied and sent it back to present a truck back that he approved of ,nice job More

by Captbud737
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future!

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