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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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April 26, 2020

Poor service and sold me a car that I only had for 4 months and already have to change the engine I hate it d More

by Timar6
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Apr 28, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We have searched our records and cannot find any issues regarding an engine. Could your visit have possibly been at a different dealership? Customer satisfaction is very important to us and we would appreciate an opportunity to speak with you, to better learn about the situation. Should you wish to discuss this further, please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com. Thank you for your patience.  

April 23, 2020

Over inflated quote for brake pads and rotors 479 for Over inflated quote for brake pads and rotors 479 for labor Ridiculous labor price with large mark up for parts I feel like they tried to take adv More

by asdgina3
Recommend Dealer
No
Employees Worked With
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. While our prices are competitive with the market, we understand your concerns. At Grieco, customer service is very important to us, and should you wish to discuss this matter further, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. Thank you for your patience.        

April 23, 2020

Always amazing service from Jonathan and the team at Grieco Chevy Fort Lauderdale! They are courteous on the phone and in person, timely on service and competitive on pricing! More

by barryg1
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that Jonathan and our team were able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

April 22, 2020

Routine maintenance -excellent experience -on time & cost was totally on target-with a complementary car wash! Ed able to get in & put with minimum time face to face - very positive with COVID 19 concerns. More

by dramsey1
Recommend Dealer
Yes
Employees Worked With
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

April 17, 2020

Excellent service went out of the way to help us when we had an emergency. It’s the only dealership we patronize. The entire service department couldn’t do enough to help out. More

by kevin.west
Recommend Dealer
Yes
Employees Worked With
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Kevin, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

April 15, 2020

Very professional and helpful staff. Car wash was a nice bonus. The entire process was great. Answered all my questions and seemed concerned about Covid 19 More

by FRANKCHIAPPETTA2012
Recommend Dealer
Yes
Employees Worked With
Mr.Cardoza
Apr 16, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

April 14, 2020

Terrible experience. Never bring a fleet vehicle here.. I scheduled for an oil change and tire rotation. Told them it was fllet. I was told the service would take about an hour. I get there, not one other cu More

by Molly1
Recommend Dealer
No
Employees Worked With
Robert Girouard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are disappointed to hear about your recent experience at our service center. At Grieco, we take customer service very seriously and hope to have another opportunity to show you that. To discuss this matter further, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. 

April 13, 2020

The service department proformance is excellent. There was no waiting to see a service advisor. The car was worked on immediately and work was completed in a timely fashion. While waiting for the car t More

by crbelsch
Recommend Dealer
Yes
Employees Worked With
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience and leave us with such a great rating! We appreciate all feedback from our customers and should you wish to discuss anything further, please feel free to reach out to our dealership directly.

April 10, 2020

U dont even know who's car u worked on, told u twice it is not my truck, keep getting messages. Figure out who ur clients are More

by Wmurray
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Apr 16, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for any inconvenience. In an effort to better understand the situation, we would appreciate an opportunity to speak with you. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. Thank you for your patience    

April 09, 2020

True professionals excellent job completed work when specified and then had car vacuumed and washed before calling for pickup. Always a pleasure to do business with a reputable dealer. More

by kevin.west
Recommend Dealer
Yes
Employees Worked With
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

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