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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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May 04, 2020

I went in because my truck needed power steering fluid. They told me I had to replace the entire power steering system for $3,000. I left and took it to real mechanics at another shop. They added the power More

by tara2013
Recommend Dealer
No
Employees Worked With
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Tara, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team during your service visit. We would appreciate an opportunity to speak with you about this matter. Should you wish to discuss, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

May 12, 2020 -

tara2013 responded

I will email him. Tara

May 01, 2020

The treatment that I received from my service rep Jonathan Cardoza was terrible. Called to speak to a manager about the terrible service that I received and never got a call back. Never again. More

by simothom
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco Chevrolet. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

May 01, 2020

They were very good. Clear conversation accurate repairs just a all around good experience I would recommend the service department for anyone needing them. A very good experience More

by harold.hoyt
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

May 01, 2020

The service technicians are usually very friendly and informative. I know exactly what I’m getting when I come here the only negative is I waited 15-20 minutes after my car was finished for them to call More

by CBEAL2894
Recommend Dealer
Yes
Employees Worked With
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced as a result of the wait. Please let us know if there is anything further we can do to serve you!

May 01, 2020

Dropped veh off for engine noise. They said need to keep overnight to hear noise on cold start. Said it was camshaft sprocket they replaced. Now I need to test on morning starts to see if noise is gone More

by DSCIAME
Recommend Dealer
Yes
Employees Worked With
Javier Lind
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to leave a review! We appreciate you trusting our service team to work on your vehicle. Should you need anything, please don't hesitate to reach out.

May 01, 2020

The first answer you alwats get is: 'we ran tests and nothing is wrong with your car'. When you don't buy that, a bit more extensive problem check is done and voila .... there IS something wrong with it. More

by SPELLER.SILVIA
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Silvia, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced during your service experience. Please let us know if there is anything further we can do to serve you.

April 30, 2020

Is a very nice dealership, brought my car in for new tires. Everything went very smoothly, great service. I would definitely recomend this dealership to all my family and friends. Thank you all ve More

by toneytim33306
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
May 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

April 30, 2020

Very nice to their customers, work is done well. The coffe is good too. The receptionist is very helpful and polite The building was clean and all the people wore face masks More

by BRUCELM49
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

April 28, 2020

Robert Girouard was magnificent!!!!!He is an asset to Robert Girouard was magnificent!!!!! He is an asset to your company and deserves a big raise!!!!! Thank God he was there to help me.! AMEN. More

by MUD
Recommend Dealer
Yes
Employees Worked With
Robert Girouard
Apr 29, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that Robert and our team were able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

April 27, 2020

Very professional and informative, He brought to my attention that there was something on the vehicle that needed to be repaired that I did not see and I really appreciate it More

by Nicks truck
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience with our team! We appreciate your business and hope to see you again soon!

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