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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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June 19, 2020

Oil change and tire rotation, over 4 hours to complete service. No phone call to pick up truck when service was complete. Carwash promised, car was not washed upon pickup. Paperwork given, but details of More

by Tylerbotelho
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Tyler, we apologize as this is not the level of customer service we promote at Grieco Chevrolet. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

May 19, 2021 -

Tylerbotelho responded

Grieco Chevrolet failed again! Please see my post about my service on 5/19/2021. I will never be back, nobody ever called or reached out other than on this form. You’ve lost a customer for life!

June 18, 2020

Called in the morning for an appointment for our fire Called in the morning for an appointment for our fire command vehicle was told to come in in an hour 9am . the car was serviced and ready by 2 o’cloc More

by Chief
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

June 18, 2020

Always had a great experience whenever I need a service or a used car. Ron Schey looks after me personally. I would recommend without reservation. More

by superdave955
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Jun 19, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words in regards to Ron. Your recommendation means the world to us.

June 16, 2020

Excellent customer care and service would highly recommend Grime o Chevrolet for your vehicle service needs a a a a a a a a a More

by Rick
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that, Rick! Please let us know if you need any further assistance.

June 16, 2020

Jonathan was amazing. Super helpful, and delivered better than promised. Ive had service From many different car manufacturers (Porsche/Landrover/Jeep/Maserati) , and this was by far the best service so far. More

by Andrewsperber
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience with Jonathan. We hope to see you again soon!

June 16, 2020

Ruben was very nice and got me in and out! I would definitely come back again and tell a family member or friend to come! More

by Jennifertribueisaac9
Recommend Dealer
Yes
Employees Worked With
Ruben Perez 5 STARS
Jun 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

June 15, 2020

My appointment went without issue and I left without a headache which is much more than I can say after dealing with Autonation previously. I intend on coming back for additional service needs. More

by M Crank
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

June 15, 2020

When I walked in only half the staff were wearing face mask and the other half had them around their neck. No customers were wearing masks in the waiting area. Johnathan did not disclose full price of ser More

by ceejay510
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. During this time, we value the safety and satisfaction of all customers and staff and are disappointed if you did not experience that during your service visit. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further or wish to discuss, please don't hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

June 12, 2020

Service was good but they lost my keys. I was given a loaner to drive and had to come back the next day to pick up my car More

by DENNIS_WEST
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize for this inconvenience you faced and still appreciate the great rating. We are pleased to hear that our team has been working with you and should you wish to discuss anything further, please feel free to reach out to our dealership directly.

June 12, 2020

Hello, I giving just one star because Jonathan, the Hello, I giving just one star because Jonathan, the representative that took care of my charge me 179.00 dollars just to tell me that the air bag li More

by Yoel
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Yoel, we are sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. We hope to have another chance to earn your business. Should you wish to discuss, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

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