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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 08, 2020

They are awesome, very helpful and through. I ordered parts and needed service ! I changed from Phil smith to your dealership snd so Glad I did. More

by Ldouvris
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was awesome!
Jul 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

July 06, 2020

We always do our car maintenance over here , sometimes it’s good sometimes not . This time we had to wait for 3 hours to have the oil changed and cabin filter replaced . But after my husband complaint t More

by CESARTOMAZV
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for the long wait. We understand how valuable your time is and we hope that by taking care of the service charge we were able to demonstrate that. Should you ever need anything further in the future, please do not hesitate to reach out to us.

July 03, 2020

Micheal Sherota was fantastic, gave great service my car is running really good. He was patient and polite even on me bringing my car back the second time. He got the problem taking care of. More

by Brenda Lowe-Carter
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Sherota, Ron Schey
Jul 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That is what we love to hear! Thank you for the kind words in regards to Michael. Your recommendation means the world to us, Brenda.

July 03, 2020

Ruben Perez was awesome as a service writer he did everything I needed to do he admired the coupons that I was able to find on the Grayco site and I would recommend the dealership to anyone More

by ScottA
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Jul 08, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience, Scott. Thank you so much for the recommendation in regards to Ruben! Let us know if you need anything else.

July 03, 2020

Dropped off my truck at 9am and told them I would not be back until 5pm giving them plenty of time to service my vehicle. When I picked up my truck they told me the total was $78. I had given them a $10 off More

by OGPAULIE
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for the inconvenience. We take customer satisfaction very seriously and would appreciate an opportunity to speak with you about this matter. Should you wish to discuss this matter in more detail, please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

July 02, 2020

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by t5vespa
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

July 01, 2020

Fast reliable service. The service personnel were knowledgeable and efficient. This was one of the fastest services I have had with this dealership. I highly recommend More

by Toddm57
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alverio
Jul 02, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

July 01, 2020

Words can’t express the failures of this service dept and the unorganized nature of the dealer itself. Nothing can be fixed with warranty work because the techs can’t “replicate” issues.. I picked my vehicle More

by Tonemalone23
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear of your experience. This is not the culture of service we promote at Grieco Chevrolet and we take this matter seriously. We would appreciate a chance to discuss with you. At your earliest convenience, please contact Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

June 30, 2020

I recently purchased a used 2020 Silverado and had to go back Few days due to an issue with the mirror. Between the sales and service department, They addressed the issue at hand and replaced the mirror at More

by kikka77
Recommend Dealer
Yes
Employees Worked With
Ruben & Chevoy
Jul 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

June 30, 2020

The service department would not work with my extended warranty, they did no work on my vehicle, and I was still charged labor and fees. More

by CRIM_FS
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative service experience with us. This is not the culture that we promote here at Grieco Chevrolet and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. 

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