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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 22, 2020

Quick and easy to make an appointment, immaculate facility, courteous And professional staff, work done perfectly and ready as promised - what more can one ask? More

by TRG
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

July 22, 2020

I guess the pandemic had killed customer service. Not good. I hope the repear done last for a while. The one before did not work at all. I still have the problem More

by NORSARMI
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are concerned to hear about your experience. We can assure you that customer service is very important to us. In an effort to better understand the situation, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. Thank you for your patience

July 21, 2020

Although they took me in after they said they didn’t have time for me and it was appreciated. I had a coupon that they said was not able to be used and I didn’t appreciate that. To try to make me spend more More

by Paul.c.c
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to provide us with feedback. We sincerely apologize for any inconvenience. We understand that your time is valuable and we hope to have another opportunity to prove that to you. If you would like to discuss this further, please feel free to reach out to our Service Center directly at (954) 990-0429. Thank you for your patience. 

July 21, 2020

Khai Andrews is an outstanding young man! And person that delivered the car to my Aunt was very nice as well! Thx for your help! More

by PETARRY
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are happy to hear that. Thanks for taking the time and letting us know.

July 21, 2020

The wait time and communication about the wait time was unsatisfactory. When I dropped off the car the representative told me 2 1/2 hours. I was waiting in the customer. At three hours I checked with and More

by RICHARD95
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize for this inconvenience you faced and still appreciate the great rating. We appreciate all feedback from our customers and should you wish to discuss anything further, please feel free to reach out to our dealership directly.

July 21, 2020

Mr Andrews was very helpful. He explained the details about what was wrong with my car and kept me informed while the car was there being serviced More

by MJKINGSKID
Recommend Dealer
Yes
Employees Worked With
Kai Andrews
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership with Kai. If there is anything further we can do to assist you, please let us know!

July 20, 2020

This dealer was great! They took care of my needs promptly & I was on my way. I have nothing more to say. Nothing nothing nothing More

by Shar
Recommend Dealer
Yes
Employees Worked With
Luis Alverio
Jul 21, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Luis! Thanks for taking the time to share it with us.

July 17, 2020

Jonatan Cardoza, my service advisor was exceptional as always. I highly recommend you ask for him when you make your appointment. He is the best. More

by GLENYS.SKEFFINGTON
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit with Jonathan. Do not hesitate to reach out if you need anything else.

July 17, 2020

I had maintenance service plus several other items done - whoever serviced the car did a good job. I appreciate working with my service Rep, Michael Sherota. More

by PETERSONEGEBORG
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your experience with Michael and the team. Please let us know if you need anything.

July 16, 2020

Did not like being pressured to trade my car in while waiting for a tire change. I do know where the show room is located and didnt like the phone call pressure to sell my car. Good deal or not! More

by BONNYINFL
Recommend Dealer
Yes
Employees Worked With
No clue.
Jul 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience and leave us with such a great rating! We appreciate all feedback from our customers and should you wish to discuss anything further, please feel free to reach out to our dealership directly.

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