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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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August 14, 2020

Advisor late for appointment, cashier had no change and was rude, they shared my personal information without my consent, worst experience ever at the dealership More

by AMandziak
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Aug 17, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are concerned to read your review and do apologize for any misgivings that may have occurred. After further review, we understand that a team member reached out to you about your visit, and we can assure you that we have not shared your information as we do respect the privacy of our customers.  We do have disclaimers stationed at the cashier that mentions that we do not carry change for large bills. We do apologize for that inconvenience, however, it is our policy. We wish you nothing but the best in your future car buying and car servicing experiences.

August 13, 2020

Always great service for the best prices. Even after I traded in for a non Chevy vehicle I was still given the best quality service. More

by CCROBERTS131
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experiences at our dealership. If there is anything further we can do to assist you, please let us know!

August 12, 2020

Ruben was super easy to work with. He has a great attitude and he was very pleasant. My repair took two trips to the dealership, because parts needed to be ordered, and both days was met with the sam More

by SolHotFl
Recommend Dealer
Yes
Employees Worked With
Ruben
Aug 13, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

August 12, 2020

I was told my bumper to bumper Chevy Warranty did no t cover the failed oil cooler gasket of my 2017 Grand Sport . I reminded the Service Writer I bought Zurich, then was able to get approved. I was su More

by PHILIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Philip- we appreciate you giving us the chance to improve by providing us with this valuable feedback. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else, we'd be more than happy to help.

August 11, 2020

Fantastic service as always! I don’t have anything else Fantastic service as always! I don’t have anything else to say. I don’t have anything else to say. I don’t have anything else to say. I don’t hav More

by winky7711
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

August 11, 2020

Excellent and prompt service. They beyond the call of duty fixing other issues without charge. They are a pleasure to do business with. I use them for all my maintenance on my Impala. More

by Floridamusician57
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

August 07, 2020

The staff was friendly and help me answer all my questions. We were able to come up with a list of future services I need to have done to my vehicle. More

by SPENCERJM84
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Aug 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

August 06, 2020

Asked for service, didn’t receive. Wanted to stay outside, insisted I entered. Truck left dirty. Nice advisor. Thanks for the Lyft. Bought truck here. More

by HRMJAMES
Recommend Dealer
No
Employees Worked With
Not listed.. maybe Mr. Andrews
Aug 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for any inconvenience. At Grieco, we take customer satisfaction very seriously, and in an effort to better learn about the situation, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

August 06, 2020

Service advisor, Khai Andrews, was incredibly rude when dealing with the customer. Would not recommend to anyone. Customer has a right to inquire about expenses and charges on their receipt and answers sho More

by SINHA.SRISHTI123
Recommend Dealer
No
Employees Worked With
Khai Andrews
Aug 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are concerned to hear about your recent experience at our service center. This is not the level of customer service that we promote at Grieco and should you wish to discuss this matter further, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

August 04, 2020

I have had a very good experience both with Service and Sales at Grieco. The folks in Service are very friendly , helpful and complete the work in a timely manner. Sales folks are helpful and friendl More

by Toddm57
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Aug 05, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

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