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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 07, 2020

Knowledgeable salesman knew how to do what I needed and found a discount included. Good service is why I have been a customer for many years. More

by BRUCEHOGMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

September 07, 2020

I had a terrible experience. I received a letter in the mail that stated there any be a problem with my car with a specific code. This code had not been found by your mechanic. I picked up my car, paid $16 More

by sumy80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai Andrews
Sep 08, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

September 06, 2020

I went in for a repair with a TSB due to a manufacturer error for the fob disconnecting to the car after changing the battery. I was charged $100 for the reprogramming and a surcharge of 20% that they say More

by Chiro65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben Perez
Sep 08, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

September 04, 2020

I had a damaged left rear tire. Jonathan at Grieco got me in and out in just a bit over 2 hours to put on new and realign ! Waiting area was clean and easy to socially distance. More

by caroljcollins68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Jonathan! Thanks for taking the time to share it with us.

September 02, 2020

Jonathan was kind and helpful.My car was in and out Jonathan was kind and helpful. My car was in and out They helped with everything I needed God bless your staff and company so dope. More

by Spodayy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your excellent experience with Jonathan! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

September 02, 2020

Had a tire rotation and oil change. Something wrong with front left tire since getting this done. Called 3 times and left voicmails to schedule repairs and got no replys. Was kep on hold the 3rd time for 20 More

by KN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 28, 2020

Mike is very professional.service time was very quick.area was very clean.people were wearing their face mask which made the wait more comfortable More

by Chevy cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us.

August 28, 2020

Services were great!! But my biggest problem was the A.C. was $2000 too expensive for me to have them to Repair.my filters was good. More

by ifo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

August 28, 2020

Called the previous day and got a 9am appointment for an oil change. When I got there at 855am, I was advised it would be a 2 hour wait. Also, after a negotiation, they agreed to accept a Greico oil change More

by Todaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco Chevrolet of Fort Lauderdale and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

August 27, 2020

Quite simply the BEST dealership experience I've had in decades. My service guy Ruben nailed it on expectations amd timing. Excellent to work with! More

by rhd65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Sep 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear!!! Thanks for sharing your experience with Ruben, we are elated to hear about your service experience. If there is anything else we can do, please let us know.

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