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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 14, 2020

Was disappointed to have to wait an additional 45 minutes for filter to arrive when I had an appointment. Service guy wasn’t sure if they could perform recall because i have a diesel and he wasn’t sure if di More

by Shoopette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khia?
Sep 15, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We are so sorry to hear of this inconvenience. If you'd like to discuss further, please reach out to Mike Sherota, Service Advisor, msherota@griecocars.com.

September 14, 2020

My 2011 Camaro 2LT RS recently had an electrical My 2011 Camaro 2LT RS recently had an electrical catastrophic failure. This was obvious as it shut off by itself with a flashing check engine li More

by Tufswede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Sep 15, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

September 12, 2020

Great service. Khai Andrews is a superstar service advisor. Got me in and out, explained everything, totally professional and courteous. I come up from Miami just to get my truck serviced, and this More

by SCHERKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Sep 15, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership with Khai. If there is anything further we can do to assist you, please let us know!

September 11, 2020

I’ve been 5 times for same problem with my 2020 Suburban. I am tired of back and forth for fixing same problem, I asked to use my Lemon Law right but they are trying to sell me vehicle instead of replace the More

by Torun_okan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai
Sep 14, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us. This is not the culture that we promote here at Grieco Chevrolet of Fort Lauderdale and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com to discuss this further. Thank you again for bringing this to our attention.

September 11, 2020

I was very satisfied with the services!Everybody are I was very satisfied with the services! Everybody are friendly and professional. I like to make appointment at Grieco Chevrolet of Ft.Lauderdale bec More

by IONGILICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are happy to hear that, thanks for taking the time and letting us know. If you need anything else, please let us know.

September 09, 2020

They didn’t work with the pricing on top of Chevy sent my car here. I called another Chevy and they was charging half the price this Chevy did. The guy Michael didn’t even try to talk with me as I stress my More

by Joel.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. While our prices are competitive in the market, we understand why they may be shocking. Should you wish to discuss, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

September 09, 2020

Khai Andrews was incredibly helpful. He was so helpful. My issue was fixed without any hiccups. He kept me updated as the work on my car progressed.. The staff were kind and respectful. I will return for m More

by lovely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Sep 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad Khai was so helpful during your visit! We look forward to seeing you again soon.

September 09, 2020

It was faster than expected, good service. No complaints. I like that they know what my chevy needs and they give a carwash after the service. More

by Vjuarez
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

September 08, 2020

Best dealer ever. Fast, clean, and the most important they are really profecinal. They call me and gave me a follow-up of my truck and that is really important. The final result was perfect and they fix More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Roberto, thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

September 08, 2020

I have never had such bad service in my life. The customer service is non existence. Still waiting for the manager to phone me back. More

by HARTLES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kai
Sep 08, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Ron Schey, General Manager, via email at rschey@griecocars.com.

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