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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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September 25, 2020

These guys are always great! Prompt, professional, and honest; great communication as well. And I greatly appreciate the ride to and from the dealership. Thank you! More

by dawner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai (Service Dept)
September 24, 2020

2020 Silverado 1500 diesel check engine light. Brought truck in on a Monday told the dealer I had work the next day they sent me in a Lyft home anyways. Never heard anything from them I had to borrow a ca More

by Wak3board3r91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize for this inconvenience you faced and still appreciate the great rating. We are pleased to hear that our team has been working with you and should you wish to discuss anything further, please feel free to reach out to our dealership directly: (954) 990-0429. Thanks so much for your business.

Sep 24, 2020 -

Wak3board3r91 responded

Update to 9/23 and I have a check engine light on again and the dealer will not answer my calls or call me back. I have called the service manager as well and eft a voice mail. Unbelievable customer service for someone who bought a 55k dollar truck 1 year ago

September 23, 2020

I had an amazing experience at Greico Chevy. I have been to a lot of Chevy dealers in Florida and this was probably the best experience so far. My service technician Jonathan made sure to deliver amazing cu More

by Smarilyn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words in regards to Juanathan. Your recommendation means the world to us.

September 23, 2020

Entire staff and especially Jonathan, were courteous, friendly and professional. Work was performed a little slow but very well. Prices for the various services are raised since last visit and are extr More

by Mk5_diver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

September 23, 2020

My service advisor is the BEST !!!!Great service My service advisor is the BEST !!!! Great service excellent customer service and experience. I’ve recently relocated from Staten Island and will con More

by maloner128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

September 21, 2020

Jonathan is very friendly. He had me in and out in a matter of minutes. I appreciate his service. He was also very helpful in providing a ride for me to work and from home. More

by FANNYLATINO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review about Jonathan and for being such a great customer. We appreciate you and look forward to your next visit.

September 19, 2020

Quoted 299.99 for a maintenance wasn’t told about “shop fees”. Asked if I could get a car wash and was told yes. Charged $345 and no car wash. Rip off. All they did was replace two filters change the oil a More

by JESSICA76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Sep 21, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. 

September 17, 2020

Great service advisor! Michael was very helpful. The maintenance was on time, and there were no surprises. I will definitely use them again in the future. More

by MrStarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience with Michael. We appreciate your business and hope to see you again soon!

September 16, 2020

Prompt, courteous & efficient service.Just in for regular check & oil change - my car was on great shape according to the point check completed. Thanks Grieco! More

by mcmarcy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

My service advisor Ruben has gone above and beyond to help rectify my issue. He was immediately responsive and took extra time to make sure thinks were properly corrected. More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez Miranda
Sep 15, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks so much for sharing your great service experience with Ruben at our dealership. If there is anything further we can do to assist you, please let us know!

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