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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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October 29, 2020

Great service and very competitive pricing. Will definitely keep bringing my Silverado in for service. The only issue I have is with who ever drove my vehicle. I don’t think it was necessary for the More

by TDURANTE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai
October 29, 2020

Worse mistake I made for 2020!!! I waited 2hrs and 45mins for my car to be serviced, no one came and notified me that there was a delay and to explain why, I only became aware when I got up and go ask what h More

by ryryanstarboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com to discuss this further.

October 29, 2020

My dealings with Grieco Chevrolet has been wonderful. From purchasing & servicing my new car everyone @ Grieco has been wonderful. Thank you to everyone that was involved! More

by vabg777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Great service and my service advisor Jonathan was very helpful and had my problem resolved very quick. Will be back for future services and will ask for Jonathan Cardozo More

by Babyrikki33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Jonathan Cardoza in the Service Dept is THE BEST service rep I have ever dealt with. He goes over and above to help me and always makes sure the job is done right. More

by RLS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Great job, good communication of when the work would be complete. Vehicle was done on time and runs good. Friendly staff nice waiting area. Thank you More

by markhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

The entire process of having my vehicle serviced was made simple by the service staff. My service rep was Michael who kept me in the loop and updated as to the status of my repair. The transportation back an More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

I love the people that fix my car n my sales person chevy Taylor he was great thanks so much guys enjoy you all year More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Schey
October 26, 2020

Michael, Sherota, my Service Adviser contacted me the first day and was in cummincation after that as well. Provided me with detailed information. Good job More

by Calderon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Everything was great. People were friendly. Facilities were very nice but it took 2.5 hours for an oil change. I was told it would take 1-1.5 hours More

by DVK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alverio
Oct 27, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

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