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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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November 07, 2020

Jonathan is extremely professional and is always so helpful. I had an emergency situation and he was very gracious and fit me in. I have kept coming back to the dealership because of him More

by ERICAF64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

I had to call several times to find a service date. And my service guy never called me it's been a hassle for sure. And they kept transferring me More

by Cordarylford
Customer Service
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco Chevrolet of Fort Lauderdale. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

November 06, 2020

Didn't repair leaking rear window right was a bad silicone job had to bring back they finally fixed it right thanks for fixing it More

by BONBYBARONY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kahi Andrews
November 05, 2020

I bought my Chevy Traverse in September and one of the contracts is to provide all weather mats that I specifically had on my previous Chevy vehicle. It is now November and there have been simple miscommu More

by joverder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliciano
Nov 06, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com to discuss this further. Thank you again for bringing this to our attention.

November 04, 2020

Wanted to charge $600 for brakes..lol....service people speak to me in English but to each other in Spanish IN FRONT of me when I asked about washing my car because its part of service and there was greas More

by Linda Furst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist , Luis Alverio
Nov 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Linda, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me (Oliver Berroteran, Service, Parts and Body Shop Director) directly via email at oberroteran@griecocars.com.

November 03, 2020

Very nice experience Mike was awesome thank you!! I would definitely recommend them to my friends and family. The waiting area was super clean and neat! More

by Joeciotola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

I've had to take my truck in 3 times for the same thing. 1st time 3 days, 2nd time approx a week and the last time 3 weeks..Total time A MONTH and only thing that was provided for the inconvenience was 4 oi More

by KMJ3GIRLZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai Andrews
Nov 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that thus far. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

November 02, 2020

Amazing service! Very thorough all while making us feel right at home ! A++ quality as well as, service & prices thank you chevy Were 100% satisfied customers and will be back again and again More

by rosatijill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
October 31, 2020

Michael in service was so great !He was very Michael in service was so great ! He was very professional and made our experience a terrific one. Thank you so much! Keep up the good work. Lana More

by Michaelfee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Good experience. I always take my car here for service. They are always courteous , friendly, expedient and thorough. The prices are fair and I like being able to make an appointment. More

by TACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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