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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,374 Reviews

1,374 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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February 12, 2024

We went to the dealer bc we had a low tire, the tire had been checked at a garage and was just fine, we bought the car a year ago, and they said that tire has a hole and it can’t be repaired. They charged u More

by Alex Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Decastro
Feb 14, 2024 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize for the frustration and inconvenience you experienced during your recent visit to our dealership regarding the low tire issue. Your feedback is important to us, and we regret that we did not meet your expectations. To investigate your experience further, please reach out to Jose Hernandez, General Manager via email at jhernandez03@griecocars.com

February 07, 2024

I bought my truck for the dealer and they were great. This was the first time I had an issue that need their expertise. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Dicastro
Feb 08, 2024 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for your positive feedback on your truck buying experience with the dealer. It's unfortunate that you encountered an issue requiring their expertise, but it's great to hear that they were able to assist you effectively.

Feb 08, 2024 -

Phil responded

I don’t look at it as an issue. I have driven 116,000 on my truck and is the first problem I have had. The truck is a 2018. The is my fifth Chevy truck. And I am the next one will be a Chevy.

February 07, 2024

I recently brought my car to Greico Chevrolet of Fort Lauderdale for repair, and unfortunately, my experience with their service department was extremely disappointing. From the onset, it was evident tha More

by Jdibiase1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastián and manager Camilo
Feb 09, 2024 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for the disappointing experience you had with our service department. Your feedback is invaluable to us, and we appreciate you taking the time to share your concerns. It is deeply concerning to hear about the lack of responsiveness and communication you encountered throughout the repair process. We understand how important it is for our customers to stay informed about the status of their vehicles, and we regret any frustration or inconvenience caused. To investigate the matter further, please reach out to Jose Hernandez, General Manager via email at jhernandez03@griecocars.com

February 03, 2024

i had a 700am appointment for an oil change battery check. i got there on time but did not leave unti; 930 2 and a half hours for an oil change and replacement of my baterry, they charged me $400 for More

by carin1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
D DELCRISTO
Feb 06, 2024 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry to hear about your extended wait time and the issues you encountered during your recent visit to our dealership. Providing efficient and timely service is a priority for us, and we apologize for falling short of your expectations. To investigate your experience further, please reach out to Jose Hernandez, General Manager via email at jhernandez03@griecocars.com

January 26, 2024

Grieco Chevrolet’s service department told me that I needed to have brake pads and rotors replaced on my Equinox and quoted me a price of $1,558.52. I thought the price was really high so I decided to More

by btraubenkraut
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khai Andrews
Jan 30, 2024 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate you taking the time to share your experience, and we are truly sorry to hear about the concerns you had regarding the service recommendations at our dealership. Your feedback is important to us, and we want to assure you that we take this matter seriously. We apologize for any inconvenience or confusion caused by the service recommendations and the quoted price. We understand the significance of trust in our relationship with customers, and we are committed to providing transparent and reliable service. Please reach out to Jose Hernandez, General Manager via email at jhernandez03@griecocars.com

January 17, 2024

I strongly advice you not to take your car here for repair. Their pricing is criminal in my opinion. I took my car there for a recall on airbags and while I was there had them fix my oil pressure senso More

by dvernon2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian
Jan 19, 2024 -

Grieco Chevrolet of Fort Lauderdale responded

We are genuinely sorry to hear about your dissatisfaction with the pricing for the services provided at our dealership. Your feedback is important to us, and we appreciate you bringing this matter to our attention. e understand that pricing concerns can be frustrating, and we want to assure you that we take your comments seriously. Our goal is to provide transparent and fair pricing for all our services, and we regret if your experience did not reflect that. Please contact Jose Hernandez, General Manager via email at jhernandez03@griecocars.com

January 03, 2024

Excelente atención, calidad y precio , el Sr Jonathan Cardozo es muy atento y servicial , recomendado More

by Jatlandscape31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Grieco Chevrolet of Fort Lauderdale responded

Apreciamos su disposición a compartir su experiencia excepcional con Jonathan. Su negocio es de gran importancia para nosotros y esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.

December 08, 2023

Jonatan Cardoza is our Service Advisor He is knowledgeable and helpful in suggesting and discussing needed service for our 2019 Chevrolet Traverse. He is well organized, keeps us informed o More

by alp10507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your willingness to share your exceptional experience with Jonathan. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 01, 2023

Jonatan in service was awesome for helping me get my truck fixed and communication was extremely. I appreciate all his help . Thank you ! More

by 216drn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate you sharing your feedback about your excellent experience with Jonathan! We're delighted that they were able to ensure a seamless experience for you. If you ever need assistance in the future, feel free to reach out to us without hesitation.

November 20, 2023

Sends out coupons but will only let you use a maximum of 2 per visit. Recommended a brake job even though there was only 10,000 miles on them. More

by dennis_fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen DiCastro
Nov 21, 2023 -

Grieco Chevrolet of Fort Lauderdale responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

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