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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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November 21, 2020

Not good service. Was told 1 he 15 mins. Took over 4 hrs. Never called to tell me service was done. I had to call 3 times to get status. When I arrived to pick up truck, took 30 minutes to find ticket And to More

by chris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Chris, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that thus far. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

November 20, 2020

Car was not ready when promisedNeeded to call back Car was not ready when promised Needed to call back numerous times to get update on status Car smelled liked someone smoked in it when we picke More

by Brosaperez12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben
Nov 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco Chevrolet of Fort Lauderdale. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. 

November 19, 2020

Recent visit on November 13 was for service. Kai was knowledgeable, helpful, and appropriate. Service was thorough and prompt. An unanticipated problem was identified and corrected. More

by abel_h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Andrews
November 19, 2020

Mr Ruben Perez kept me informed all along the process of repairing my SUV. I will be returning to Grieco for all my automotive needs. Great people, great service! More

by RICKLIBERTUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
November 18, 2020

They are very courteous and fast. They truly get the job done. They always on preventive maintenance. The quality of service is excellent. Thanks you. More

by karen.dixson-grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Service was amazing to say the least. Wait time was short coffee was delicious. Everyone was truly awesome! My favorite place for my car care needs. More

by Ver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
November 17, 2020

I got a nail in my tire. My tire went flat. I used myChevrolet app for roadside assistance. Then drove my on spare tire to Grieco. I pulled up to the service center to use my Road Hazard service. With More

by MWM6483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KHAI ANDREWS
November 17, 2020

Thank you for your professional and courteous service. Jonathan is an asset to the company and I look forward to returning in the future. Thanks again. More

by ABERNA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Had to bring my vehicle in several times for the same issue/problem and finally they were able to determine what was wrong with it after I spent several hundreds of dollars of my own money and that it tu More

by tangokp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

This dealership and location I always have the best of service and no time to wait the service Is excellent and Mr. Jonathan Cardozo always listen to what I needed and few months ago he remember me. Thank More

by hnkns2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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