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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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December 02, 2020

First time i feel great going to grieco chevrolet michael was so nice n give me a great service i will tell to my friends to go there n ask for him u need more employee like him!! More

by LOPEZAMY224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

It’s the only Chevrolet service center in my area. I recently purchased 2020 Corvette convertible and had to take in for engine light two days after delivery. I was coming out of a Mercedes convertible More

by Vicki F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Horrible. No communication whatsoever. They removed aftermarket parts without asking which didn’t fix issue. Took it to Ed Morse and they promptly repaired correctly. Avoid these clowns. More

by Jd123
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get a name as no one ever called me. I spoke to receptionist which was fine, clueless but acceptable, Luis Alverio
Dec 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

December 01, 2020

Everything was good except the 15 minute wait to have an advisor come to check me in. Otherwise, no complaints. I will bring my car back for my next service appointment. More

by ROMCDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Found myself with a bad battery in my 2019 Chevy Spark. Had vehicle towed to Grieco Chevrolet as it was still covered by warranty. No hassles, no problems, just quick and and helpful service. More

by niceladykoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
November 30, 2020

Made an appointment for 0800. I forgot to tell them the lock key was in the center console for my lug nuts. I called 5 minutes after I left and told the service lady where it was she said she would pass i More

by Rangersdetail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for your service and for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me (Ron Schey, General Manager) directly via email at rschey@griecocars.com.

November 25, 2020

Nicely done, ✅ on time and kept me updated on how everything was going. Thank you Mike S. and John for getting everything done in one day. More

by SHELBYKLOEPFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2020

This garage has courteous people very gracious and they make you feel comfortable at least I felt very comfortable I appreciate everything you guys did More

by Psychic.susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

Did a great job on our work truck located hard to find parts in a timely manner and was briefed on the problem and fixed correctly can’t complain More

by rr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above, Ron Schey
November 23, 2020

Great service. My oil change was conplete within an hour. Very friendly employees . Waiting room was clean. It was easy to make an appointment as well. More

by Aurorarom7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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