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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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December 09, 2020

Clean , friendly courteous, staff and knowledgeable service advisor. Expedited service. Repair time projection was longer than actually needed. My vehicle was returned to me sooner than expected and l More

by makoluv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

Waited in my car for 10 minutes in the service lane and nobody greeted me. Finally decided to walk inside to find out what I should do to get my oil changed.. More

by kurth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Kurth , we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

December 07, 2020

CFC CFC doc xcc ccc CFC CFC gig bbb hub hh. Huh huh. He hhh huh hhh. Hhh hhh hhh hhh he. I. No jnn More

by DAVIRWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

This is a very upstanding dealership always give the best customer service I would recommend them to anyone perfect on Every level always the best service More

by dorainmotton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Front desk was so rude multiple times, came to the point that if I wasn’t wearing a mask you would see my jaw dropped from the shock of how she treated me and others. There was a lot of internal drama that More

by carlystevens1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai Andrews
Dec 08, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Carly, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

December 04, 2020

Had low tire pressure on my Corvette and brought it in to Grieco to have it checked out. I was worried about getting a new tire but Michael Sherota the advisor set me up with John Erwin the Corvette speciali More

by gottfried
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Erwin
December 04, 2020

Went in for a recall item. Had to give all the information when scheduling. Got there for them to tell me the part was on back order. Very frustrating. More

by Bunkerteri
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

December 03, 2020

Thank you for the past 3 years of service.The service Thank you for the past 3 years of service. The service dept was really great and I appreciated there quality. The call center on off hours could use More

by DORRYSANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Jonathan C was helpful, friendly, and understanding. He kept me informed with updates on my car. He also did a great job explaining what was wrong in a way that I could understand. More

by Kenni Sterns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

No issues and friendly service consultant. Khai talked me through the process as a first time Customer of Grieco. Highly recommend this dealership. A very satisfied customer. More

by Dtbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
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