Back

Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

Sort by
December 30, 2020

My service advisor Khai did an amazing job at taking care of me. My 2017 Colorado ZR2 got done all the work I asked for in a great time frame. Khai was great at communicating with me during the whole time More

by Alexander Alanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KHAI
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership, Alexander. If there is anything further we can do to assist you, please let us know!

December 30, 2020

I was taken care of right away. Jonathan identified the problem right away and found the extended warranty that covered the issue. They got me a ride back home and back to the dealership when the car was r More

by gylmeloche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

December 30, 2020

Grieco Chevrolet in Fort Lauderdale is where I have been servicing 3 vehicles and I have always been satisfied with the service and especially Jonathan Cardoza. He is THE BEST! More

by RLS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

December 29, 2020

I am very pleased with my overall experience, starting with Chevoy the sales person, to the financing manager and the service counter. Excellent service and definitely will visit again More

by marcosamoran
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chevoy.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

December 29, 2020

After I told Ruben Repeatedly I was covered for my oil service I finally had to walk to the finance department and get paperwork to show him otherwise. Once I got back he told me he put it on my extended More

by TOMMYBAHAMY
Recommend Dealer
No
Employees Worked With
Luis Alverio
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team.  In an effort to understand your experiences and work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to me (Ron Schey, General Manager) directly via email at rschey@griecocars.com to discuss this further.

December 25, 2020

Ruben was a great contact to have. Kept me posted on what was going on. Great follow up. Friendly service. Car ready when promised. Thanks More

by Guydeluca1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Ruben! Thanks for taking the time to share it with us.

December 24, 2020

My Service Advisor, Khai was incredibly knowledgeable and helpful. He kept me informed and responded quickly to my questions. Khai ensured I was happy. End More

by MICHAEL White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for sharing your quality experience with Khai. We appreciate your business and hope to see you again soon!

December 24, 2020

The lady that works in the customer service was not to friendly, customer service Mr.Michael He did a good job. Job was done perfect More

by ROCKYFOODSTORE
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the service you received from our team. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback.

December 24, 2020

Worst service I have ever had. Took 3 1/2 months and 4 tries to fix my brand new car. Forgot to pit all pieves on mu vehicle before returned, used a tie strap instead of the factory pin needed, lost 2 pi More

by robziegler1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Rob, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that thus far. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

December 23, 2020

Well not happy i had my car repair them my A/C stop working went back 3 times my A/C still not working i guess i have to find another deale More

by LOPEZAMY224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

...
64
...