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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,385 Reviews

1,385 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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January 07, 2021

Just another dealership rip off from this crappy place. I had a coupon for oil change. They charged different amount. Typical of Grieco. They steal from people. That's why they are large. See my addit More

by JDH1947B
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco Chevrolet of Fort Lauderdale and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me (Oliver Berroteran, Service, Parts and Body Shop Director) directly via email at oberroteran@griecocars.com.

January 06, 2021

2020 Stingray rocker panel installation done perfectly timely - perfect. Mr Sherota had me a ride home in SIX minutes. Great work - completely satisfied. Thanks! Perfect More

by Joejonesftl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review, Joe. Please let us know if you need anything else in the future!

January 05, 2021

The wait time to get an oil change that I made an appointment for was way to long. The service clerk was not helpful at all. More

by LBLADES13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Alverio
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

January 03, 2021

I was promptly taken care of. I had to wait for the service and it was very timely done. The service written was great to deal with. More

by Snake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

January 02, 2021

Cardozo v. helpful with my major breakdown. He was prompt and thorough. Same with the staff who answered the telephone. I would highly recommend Grieco Chevrolet. More

by CPOLSKY
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

January 01, 2021

Fast service and covid compliant environment. Appointment started on time. Was informed throughout the time of my visit. Clean waiting area and areas to charge my phone. More

by MSQUET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

January 01, 2021

Did not get clear understanding of the issue with my vehicle and costs for repair. They overcharged me in my opinion and Couldn’t explain the cause or show me the defective part needing replacement as More

by Encore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai Andrews
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

December 31, 2020

Michael is def customer-oriented, he got up to help me after I was asked to drop box my car keys. Then when they checked my car, he was honest enough not to initiate unneeded service. I will be going thru More

by GuY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Guy, thank you for taking the time to let others know about your positive experience. We're happy that Michael and our team could meet your expectations! Have a great day.

December 31, 2020

I was not please with the service advisor Jonathan cardoza .he show no understanding to the question i was asking concerning the truck . He was very sarcastic. I ask him what cause the problem with th More

by GENISEBRADSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco Chevrolet of Fort Lauderdale. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

December 31, 2020

Great experience it was easy ,service was great Jonathan Cardoza was awesome even set up a lift ride to work . Service was quick and not problems I will use Service department again 😊 Thanks Maria Pucillo More

by mpucillo26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

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